The technical service was first rate. However, the call centre arrangements weren't not so good. This was resolved by the intervention of a senior Veltia staff member.
Company replied
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The technical service was first rate. However, the call centre arrangements weren't not so good. This was resolved by the intervention of a senior Veltia staff member.
Company replied
We are incredibly grateful to Velair for their generous donation of two high-quality hand dryers to the 59th Newchapel Scout Group. Their support has made a real difference in improving our facili... See more
Company replied
Your company is reliable and honest. Your company is enjoyable to deal with. The quality of your equipment is good. Your prices are fair.
Company replied
Got to say your service and communication has been really impressive. Its been so straightforward. It’s a refreshing change to deal with a service orientated company as opposed to the usual... See more
Company replied
Established in 2012, Velair Group manufactures and supplies electronic goods into all areas of the UK, EU and Rest of World markets, including the electrical wholesale, hygiene, janitorial, food and education sectors. Selling on a B2B basis only, our wide product offering features hand dryers, ventilation, hair dryers and more, and can be found in the likes of Starbucks, KFC, Eurogarages, large shopping centres and premier league football clubs; to name but a few. We pride ourselves on our market leading innovation, customer service, technical support and after sales care. The introduction of our patented Plug & Play technology, the Terra4 docking station, is a game-changer that has revolutionised the hand drying market. At the forefront of innovation, the Terra4 docking station stands out as the world's first multi-dryer Plug & Play platform, setting new standards by allowing instant maintenance, replacement, and upgrades. This user-friendly solution allows anyone to switch our Plug & Play dryers within seconds, eliminating the need for skilled labour and simplifying the management of hand drying needs.
2E Queensway, BH25 5NN, Hampshire, United Kingdom
We are incredibly grateful to Velair for their generous donation of two high-quality hand dryers to the 59th Newchapel Scout Group. Their support has made a real difference in improving our facilities, ensuring a more hygienic and eco-friendly environment for our young people and volunteers.
From the outset, the team at Velair was fantastic to deal with—friendly, professional, and eager to support a community organisation like ours. The hand dryers themselves are outstanding: powerful, efficient, and built to last, making them a perfect fit for our needs.
We highly recommend Velair to anyone looking for reliable, high-performance hand dryers and commend them for their commitment to giving back to the community. Thank you, Velair, for your generosity and support!

Reply from Velair Group LTD
Well where to start... This company has got it right, in every way!
Not only is their hairdryer the best I have ever used, as it's powerful, light to hold and protects your hair from unnecessary heat but, it's stand is just genius as it's magnetic so can be fixed on the wall.
I also cannot fault their customer service...they have truly gone above and beyond. Not only do they get back to you quickly, they listen and understand and truly do everything in their power to help.
I am impressed in every way and I have to give a massive shout out to Katie, their general manager. She is incredible.
Thank you so much to everyone at Velair!

Reply from Velair Group LTD
Got to say your service and communication has been really impressive. Its been so straightforward. It’s a refreshing change to deal with a service orientated company as opposed to the usual company that is happy to fleece every spare penny we have. Thanks guys. Happy to put that on Google or Trustpilot.

Reply from Velair Group LTD
I have dealt with Velair on a couple of occasions now and what a great company, from speaking to their amazing polite Receptionists to their knowledgeable Technical staff along with super quick responses and support in resolving my issue, I have to say this is probably the best speedy service I have ever encountered to date anywhere !
Citron Hygiene has partnered with Velair since 2019 and we can’t rate their customer service, technical support and innovative products highly enough. Their branding service is effortless, and the units look great!
Great Customer Service! Efficient, quick, reliable and friendly

Reply from Velair Group LTD
Pebble Hand Dryer is a game-changer.
Pebble's 5 year, 24-hour replacement warranty means no call-out charges for repairs or faults.
The Terra4 backplate makes it easy for anyone to swap the hand dryer in under a minute, we don't need to send an electrician to site to replace or upgrade.
We've tried it blindfolded : 34.45 seconds to be exact!
Beat that!
From order to delivery the service has been exceptional, we have become gold stockist of these products at Express Electrical Stockport and the POS which we have received looks fantastic in the Branch, its such a great product they sell themselves. Thanks to Matt, Gary and team we look forward to working closely with you all in the future.
Have just started using the Pebble Hand Dryer from Velair. Unlike traditional hand dryers the plug and play design of the dryer is fantastic. Our electrician replaced a traditional hand dryer with a Pebble unit yesterday. It took our electrician twenty minutes to complete the job from start to finish, where a normal traditional dryer change would take around forty minutes. Our electrician made the comment that it was the easiest hand dryer he had ever had to fit! The dryer looks sleek and modern. The noise level of the Pebble is very low in comparison to the incumbent dryers that were being replaced on this site. Our customer was extremely impressed with the dryer and the reduced noise levels! The greatest benefit for our customer with the Pebble Hand Dryer is the fact that the down time of the dryer due to any unforeseen faults will be reduced to minutes instead of days as any faulty units can be replaced by unskilled labour instantly without the need to supply the skilled labour of an electrician. i have seen many different hand dryers over the past twenty five years and i would say that the Pebble Hand Dryer if probably the most innovative, practical and stylish dryer that i have seen in this time. Defiantly a five star product.
I work with Veltia in a b2b capacity and have always found the company a pleasure to deal with. Zena is particularly friendly, always very reasonable and easy to work with.

Reply from Velair Group LTD
We have a varied selection of Hand dryers from Velair.
The dryers are really reliable, well made and if you do have a problem with the units they offer an amazing repair service.
We rely on Velair to provide driers to our customers we place our trust in their equipment to provide the service & reliability our customers expect.

Reply from Velair Group LTD
Very good dryers that rarely malfunction but if they do then the repairs/replacements are really fast and support is excellent. Velair kept us in the loop and it only took 3 working days from collection from our client to delivery of the fixed unit.

Reply from Velair Group LTD
Good friendly organised collection/repair/delivery

Reply from Velair Group LTD
Very pleased with the service we received from Veltia Hand Dryers. Miles recommended the V Fusion Hand dryer because this had an acoustic dampening system and exactly what we were looking for to ensure all visitors had a comfortable experience drying their hands within our washrooms.
As a Visitor attraction we are committed to accessibility and with our new Autism Friendly Hours the noise levels within our washrooms are kept to a minimum (66dB) and allows our visitors fell more comfortable on using the hand dryers.

Reply from Velair Group LTD
Trusted Partner
Veltia support us as a business and they are fantastic. They provide quality hand dryers, but as importantly they offer excellent ongoing support regarding service and maintenance. I would highly recommend them as a supplier of efficient, quality hand dryers.

Reply from Velair Group LTD
We have a great working relationship with Veltia. They are always on hand to help and the service is second to none. I would highly recommend them.

Reply from Velair Group LTD
We’ve worked with Veltia now for some years. Not only are their products robust , they are also current and well designed. Would highly recommend’.

Reply from Velair Group LTD
Very helpful and quick to respond. Would recommend

Reply from Velair Group LTD
Quick and efficient customer service - thank you

Reply from Velair Group LTD
We have been dealing with Veltia for many years now and as a supplier they provide excellent support and service to both our sales and operations team. In Miles Davies we have an Account Manager that is always at hand when we need questions answered and he has proven invaluable when we have been looking for his expert knowledge when presenting to our customers.
The above is also backed by great products that supply exceptional quality and reliability packaged with a strong low energy usage means that for us Veltia is a natural and perfect fit for the business.

Reply from Velair Group LTD
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