Everything was super easy! I found this jacket after seeing it on another website on sale and it was significantly less on Velaro. Ordering was really easy with multiple ways to pay. I used Shop since... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick checkout, easy to navigate website. Very clear on pricing, shipping timeline, and customs expectations. I love when a company clearly states the expectations surrounding customs and duties (whet... See more
Company replied
As I was looking for new technology for my home office and ran into your ad for large capacity external HDD at a very affordable price and grabbed one immediatly. With free shipping AND a tip jar comp... See more
Company replied
I recently purchased the All-in-One Health Monitor from Velaro Travel. The ordering process was straightforward, and I’m looking forward to using the device and exploring its features. It’s a convenie... See more
Company replied
4.2
Great
200 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great experience
I had a great experience. Let’s hope I get my costume on time.
October 22, 2026
Unprompted review
Reply from Velaro Travel
Hello King
Thank you for sharing your experience! We’re glad everything has gone well so far and hope your costume arrives on time. We appreciate your trust and wish you a great experience with your order!
Easy ordering and good item
October 22, 2026
Unprompted review
Reply from Velaro Travel
Hello Amanda
Thank you for your feedback! We’re pleased that you found ordering easy and are happy with your item. We hope to serve you again soon!
Website is easy to navigate and was…
Website is easy to navigate and was very easy to place an order
October 22, 2026
Unprompted review
Reply from Velaro Travel
Hello Erika
Thank you for your lovely feedback! We’re glad you found our website easy to navigate and the ordering process hassle-free. We appreciate your support and hope to see you again soon!
Ordering was easy
Ordering was easy. I'm excited to see my product when it arrives. I was surprised by the VISA foreign exchange fee that showed up in my bank account, though. I didn't realize Velaro Travel was the seller, until after I bought. A little warning would've been nice.
October 21, 2026
Unprompted review
Reply from Velaro Travel
Hello Betty
Thank you for your feedback! We’re glad the ordering process was easy, and we hope you’ll love your product when it arrives. We’re sorry the foreign exchange fee came as a surprise and appreciate you highlighting the need for clearer information about the seller and potential charges.
From the photos I am impressed
From the photos I am impressed. Purchase this item for my 8 year old grandson. He has an interest in astronomy. Thank you for providing such a gift.
October 22, 2026
Unprompted review
Reply from Velaro Travel
Hello Leo
Thank you for your lovely review! We’re delighted that the photos caught your attention and that you chose this item for your grandson. We hope it inspires his curiosity about astronomy and brings him lots of joy!
Easy site to navigate
Easy site to navigate. Every aspect of my shopping journey was seamless. I really appreciate the first time buyer discount.
October 21, 2026
Unprompted review
Reply from Velaro Travel
Hello Robert
Thank you for sharing your experience! We’re delighted that your shopping journey was smooth from start to finish and that you enjoyed the welcome discount. We hope to see you again soon!
Website was easy to use product i was…
Website was easy to use product i was after was a size 6 which is normally hard to find but your website had them cannt wait to get them hubby will be so 😊 😄
0
October 22, 2026
Unprompted review
Reply from Velaro Travel
Hello Margaret
Thank you for your lovely feedback! We’re so pleased you found the size you were looking for on our website. We hope your order arrives soon and that your husband loves it too!
Great price for the product
Great price for the product. Hope it lives up to my expectations. Prompt service
October 20, 2026
Unprompted review
Reply from Velaro Travel
Hello Sue
Thank you for your feedback! We’re glad you’re happy with the price and our prompt service. We hope your product meets your expectations and that you enjoy your purchase!
Reply from Velaro Travel
Hello Leland
Thank you for your kind feedback! We’re glad you found the ordering process easy and hope your order arrives soon. We appreciate your trust in us.
The experience is really good the site…
The experience is really good the site showed you exactly what you had to do to order them and it was so easy and right away paid with my card and I have the order coming..
October 21, 2026
Unprompted review
Reply from Velaro Travel
Hello Jacquelyn
Thank you for sharing your experience! We’re delighted that you found our website easy to navigate and the checkout process smooth. We hope you enjoy your purchase when it arrives!
Easy to negotiate order
October 20, 2026
Unprompted review
Reply from Velaro Travel
Hello Curther
Thank you for your feedback! We’re pleased to hear that placing your order was easy and straightforward. We appreciate you choosing our store!
It was clear what I was ordering
It was clear what I was ordering. The picture and the details of the product. What I see and read is what convinces me to order.
Thank You,
Claudia
October 20, 2026
Unprompted review
Reply from Velaro Travel
Hello Claudia
Thank you for your feedback! We’re glad our product images and descriptions helped you make your decision. We appreciate your confidence in our store and hope you love your purchase!
Super easy navigating the site and the…
Super easy navigating the site and the selection is exactly what I was looking for.
October 21, 2026
Unprompted review
Reply from Velaro Travel
Hello
We’re delighted that you found our website easy to navigate and discovered exactly what you were looking for. Thank you for choosing our store!
The order went smoothly
The order went smoothly. I'm still waiting on updates on delivery i did find when I was looking for pretty quickly. And I would recommend to another friend
October 16, 2026
Unprompted review
Reply from Velaro Travel
Hello Adams
Thank you for your feedback and recommendation! We’re glad the ordering process went smoothly. We understand that delivery updates are important and appreciate your patience while you wait for your order.
Reply from Velaro Travel
Hello Julie
Thank you for your feedback! We’re pleased that placing your order was quick and hassle-free. We appreciate your support and hope to serve you again soon.
Have shopped with Velcro before and…
Have shopped with Velcro before and their goods are always top notch and delivered well and on time
October 21, 2026
Unprompted review
Reply from Velaro Travel
Hello Peter
Thank you for your continued trust in Velcro! We’re delighted to hear that you’ve consistently enjoyed our products and reliable delivery. Your loyalty means a lot to us, and we look forward to serving you again!
complete scam
complete scam. Item received nothing like picture advertised. never answer queries, and in fact ;contact details; page leads to a 'page not found'
DO NOT BUY ANYTHING FROM HERE
October 12, 2026
Unprompted review
Reply from Velaro Travel
Hello Sarah
We’re sorry to hear about your experience and the difficulties you’ve had contacting us. We take feedback like this seriously and would appreciate the opportunity to review your concerns. Please reach out to our customer service team with your order details so we can look into this matter.
Easy to order and quick delivery time
Easy to order and quick delivery time
October 20, 2026
Unprompted review
Reply from Velaro Travel
Hello Joanne
Thank you for your feedback! We’re happy to hear that ordering was easy and that our delivery met your expectations. We hope to see you again soon!
Products are displayed well with…
Products are displayed well with product information available for all products. website was easy to navigate and check out was simple and easy. Communication during and after the sale was Top Notch! thank you.
October 17, 2026
Unprompted review
Reply from Velaro Travel
Hoi Jim
Thank you for your detailed feedback! We're delighted that you enjoyed browsing our website and found the ordering process straightforward. It's wonderful to know our communication met your expectations. We truly appreciate your support!
As I was looking for new technology for…
As I was looking for new technology for my home office and ran into your ad for large capacity external HDD at a very affordable price and grabbed one immediatly. With free shipping AND a tip jar completed the transaction. I'm now waithing for my purchase to arrive so I can get back to work. This drive will help me organise all of my data to one place. Thank you...you guys are great...Ed
October 20, 2026
Unprompted review
Reply from Velaro Travel
Hoi Edward
Thank you for your wonderful review, Ed! We're glad you found what you were looking for at a great price. We hope your new hard drive arrives soon and helps you keep all your files organized. We truly appreciate your support!
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