Velocity Activewear Reviews 

42
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the activewear, highlighting its flattering fit, comfort, and high quality. People appreciate the material, describing it as buttery smooth and thick, noting products are durable and perform well. Consumers often find the designs stylish and effective, with items like leggings and flares receiving compliments. However, some customers noted significant dissatisfaction with customer service, citing slow responses, unhelpful return policies, and difficulties obtaining refunds or exchanges for faulty items. People reported receiving defective products, such as items with stains or manufacturing faults, and others experienced material quality issues like stretching, color changes, or logos peeling over time.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and fit. Many customers praise the product's... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction with the material,... See more

Customer service

Customers consistently note negative experiences with customer service, describing it as unresponsive,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered from their site during their 30% off Black Friday sale and have still not received any shipping update or tracking number and have already sent two emails to their customer service team whi... See more

Rated 1 out of 5 stars

This has been the worst online shopping experience I’ve ever had. I ordered the Vanilla shorts on 5th November, and they arrived with pink stains on them. I spent over three weeks emailing back an... See more

Rated 1 out of 5 stars

Ordered the new design crop. The Y was missing from the Velocity logo. Advised the company to then be offered a $30 credit on a $60 faulty crop. Asked to have at least that $30 credit as a refund and... See more

Rated 1 out of 5 stars

My first impression of Velocity was disappointing to say the least. I emailed and received a reply that was AI generated which I think is just pure laziness on their part. A week had past and my order... See more


2.9

Average

TrustScore 3 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(42)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not order from these guys

Ordered 2 items from them but both reviews were deleted!

First review:
Feels great BUT
The look & material of this top feels amazing on literally like butter BUT the top itself is horrible! As soon as I lift my arms up the top rides up and the bottom of my boob pops out and I have to keep pulling it down! Don’t think I will be able to any kind of work out with this! This top does not hold to your body! Any kind of movement it rides up!

Second review:
Feels amazing BUT
The material feels amazing on BUT the waist band has no hold what’s so ever! As soon as I bend over it rolls down and I have to constantly pull it up! Wish I was giving a better review as the material literally feels like butter but I will not be purchasing again

March 18, 2024
Unprompted review
Show reviews in all languages. (42 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look