While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.3

Bad

TrustScore 1.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

“The Dress”

Actually, I would give them NO stars. Worst experience! I bought a dress for around $50. When it finally came in, it was nothing like the photo or description that was advertised. The material was completely different. I complained and they told me I could send it back for a shipping charge and it was overseas. They said I could choose to get %15 of my money back. I chose this method and never saw that money. I am so disappointed with this company. I would NOT recommend buy ing anything from them. I’m careful where I buy now. Always do some research!

June 16, 2025
Unprompted review
Rated 1 out of 5 stars

Dresses took forever to get here

Dresses took forever to get here. Material was cheap and see through. Return was extremely hard due to no response to email for several days. Response was 15% off or return. Return was &35+ so asked for the 15% asnd as of today nothing. Lost my $90. Really sad these companies are out there ripping people off.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

Zero Stars.

I don’t want to give this company any stars. Horrible. The dress is trash and I have emailed them 5 times for help returning it and nothing. Do not ever order from this awful trash company.

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

I don’t think this is a real business!!!!

I ordered a dress. I did receive it last week.
Took longer than usual to get here.
The top of the dress is too small as well are the armholes.
I can’t wear it.I paid $49.99 . And I emailed the service contact on the site, over 5 times, trying to get some response, in the last week. NOTHING.
Do I think this business is real? NO.
It’s terms talk about refund / returns being
very good and will contact in 48 hours!
The dress is a basic cotton dress. I am annoyed. I can’t wear the dress and it looks like I won’t be able to return it either!
Do not purchase anything from Velori!
It is not a legit business.

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

Received my dress order

Received my dress order, nothing like the picture. The material was cheap and tacky. Will cost £30+ to ship it back to China, not Oslo as stated. Total rip off and scam do not buy from this company

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

The fabric of the dress I ordered is thinner that toilet paper. I had checked before ordering that a refund would be given, but the website does not explain that the buyer is liable for postage to China. Total rip-off.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible quality

Absolutely terrible quality, not as shown on website. No option to return unless you want to pay £30+ shipping back to China. They've offered me a 15% refund but the item is only fit for the bin. Avoid at all costs.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Complete fraud

Complete fraud. Chinese scam website masquerading as a Norwegian company. Ordered Helly Hansen jackets and got cheap knock-offs. I have raised dispute on the transaction with my bank. I am also planning to tip off the customs so they are banned from selling in Norway.

October 12, 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Not possible to return the product. There is no information on the website about how to return a product, only that you need to contact the seller via email. The seller does not provide return details and now even does not reply to emails.

October 25, 2024
Unprompted review
Rated 1 out of 5 stars

this company shouldn't exist

this company shouldn't exist. i ordered a jacket 2 weeks ago. i sent messages asking what happened because we are in the same city.! it's been 2 weeks since no one answered me. and i still don't have the jacket. 1100nok. i'll call my lawyer soon. because i'm tired of this.

October 12, 2024
Unprompted review
Rated 1 out of 5 stars

I get my order from them

I get my order from them. First it was not as it was showed in online shop. Second- ir did not fit. I tried to contact with them, on my third message i get answerd. They offeres to give me 20% discount for my order. I answered that i want to return the order and i don’t need this discount. So still waiting answer from them. I will not suggest this online shop. Poor quality with even more poor atitude with their costumers. Bad bad bad

UPDATE: I get 40% money back and will try to sell jacket. Anyways- it was first and last time when i ordered from them.

October 2, 2024
Unprompted review
Show reviews in all languages. (44 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look