Velour Garments Reviews 

2,188
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 655 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, noting that the fabrics feel premium, thick, and very comfortable for everyday wear. People also love the fast delivery times, mentioning that packages arrive quickly and without any trouble across various international locations. Though some customers noted issues with sizing and fit, finding that certain items run small or do not match the provided size chart. A few other people also felt that shipping costs can sometimes be quite expensive, and managing returns can be a bit complicated.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the amazing quality of the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the premium feel and sturdy, heavy... See more

Delivery service

Users describe positive interactions with delivery_service, consistently highlighting the remarkably fast... See more

Order

Consumers express mixed feelings regarding their ordering experiences. While many reviewers report smooth... See more

Price

Reviewers highlight ambiguous aspects of price, as opinions on costs are divided. Many customers feel the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really liked the 1000 GSM Hoodie, beautiful petroleum color, very thick, very soft in the inside and outside; I tried it on and it fits very well, long arms. I would recommend it if someone is l... See more

Company replied

Rated 4 out of 5 stars

Everything about the product itself is good, the stitching and materials are very good for the price. The delivery was quick, it took around a week for it to arrive, and the shipping was easy to track... See more

Company replied

Rated 4 out of 5 stars

Only thing to mention. The shipment was a little weird, because it said it would arrive a certain date, and it didn't, but also, i didn't really believe it would, so I knew it would only arrive on the... See more

Company replied

Rated 5 out of 5 stars

Have bought multiple items from Velour Garments and honestly, was surprised by the quality. It's very good for the price and will definitely keep coming back for more. Additionally, they have great cu... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Highest quality cut and sewn garments, handcrafted and sustainably made by textile artisans in Barcelona, Spain.

Handmade in Spain

Written by the company

Each and every garment is crafted individually by textile artisans in-house to ensure its traceability and high quality standards.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,188)

746 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased a navy hoodie from Velour…

I purchased a navy hoodie from Velour Garments and the quality is amazing. It is 450gsm and so luxurious. My item was dispatched super quick and arrived within a few days from Spain.
I will definitely order again.

August 9, 2026
Unprompted review
Velour Garments logo

Reply from Velour Garments

Hello Mel,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Best hoodie you will own

Best hoodie you will own

July 29, 2026
Velour Garments logo

Reply from Velour Garments

Hello there,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Everything was good

Velours Garments is an incredible brand. You can immediately feel the passion, craftsmanship, and attention to detail behind every piece. The quality, materials, and unique character of the garments really set the brand apart. A true gem for anyone who appreciates beautifully made clothing with a strong identity. Highly recommended!

July 30, 2026
Velour Garments logo

Reply from Velour Garments

Hello Jonathan,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Quick delivery and great quality

Quick delivery and great quality

July 27, 2026
Velour Garments logo

Reply from Velour Garments

Hello Marcos,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Great people.

I think the company is doing great due to being sold out a lot.

July 20, 2026
Velour Garments logo

Reply from Velour Garments

Hello Airon,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Perfect

Good shipping and perfect products

July 21, 2026
Velour Garments logo

Reply from Velour Garments

Hello Titouan,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars
Velour Garments logo

Reply from Velour Garments

Hello Mary,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Velour Garments are truly a go to…

Velour Garments are truly a go to staple for anyone lookong for the highest quality casual hoodies, sweatshirts and tees! Super fast shiping and amazing customer service! Five Star!

July 24, 2026
Velour Garments logo

Reply from Velour Garments

Hello Ann,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 3 out of 5 stars

Products material and quality is 5…

Products material and quality is 5 stars, but it’s almost impossible to get the correct size with first try even with the sizing guide. And if u need to return it ur paying about 20€ extra in total

July 20, 2026
Velour Garments logo

Reply from Velour Garments

Hello Kasper,

Thank you for your feedback! We’re very glad to hear that you’re happy with the quality and materials of our products.

We truly appreciate your comments regarding the sizing and return costs, and we’ll take them into consideration as we continue working to improve our customers’ experience.

Velour Garments

Rated 5 out of 5 stars

Clothing quality

Clothing quality, shipping and treatment all perfect

July 20, 2026
Velour Garments logo

Reply from Velour Garments

Hello Ismael,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars
Velour Garments logo

Reply from Velour Garments

Hello Leonardo,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

High quality

High quality. Fits well

July 17, 2026
Velour Garments logo

Reply from Velour Garments

Hello Ziggy,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

quality

great quality

July 14, 2026
Velour Garments logo

Reply from Velour Garments

Hello Vladyslav,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 1 out of 5 stars

terrible customer handling and terrible…

terrible customer handling and terrible international shipping service.

July 13, 2026
Velour Garments logo

Reply from Velour Garments

Hello Mahmoud,

We sincerely apologize for the experience you had with us. Unfortunately, a human error at our fulfillment center caused an unexpected issue with your order.

We completely understand your frustration and are very sorry that your experience with Velour Garments did not meet the standards we aim to provide.

Velour Garments.

Rated 3 out of 5 stars

The estimated cost for duty and…

The estimated cost for duty and shipping to Canada would be helpful to prepare for when the item was being received.

July 14, 2026
Velour Garments logo

Reply from Velour Garments

Hello Harper,

Thank you for your feedback. Shipping costs are displayed during checkout before the order is placed. However, customs duties and taxes are determined by the destination country's customs authorities and can vary depending on each individual shipment, so we're unfortunately unable to provide an exact amount in advance.

We appreciate your comments and will take them into consideration as we work to improve the customer experience.

Velour Garments.

Rated 5 out of 5 stars

All good

New site works well

July 6, 2026
Velour Garments logo

Reply from Velour Garments

Hello Marcel,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 1 out of 5 stars

Extremely annoying return process…

Extremely annoying return process through some external website that you need to fight to find + 18€ for international shipment back to Spain is hideous.

July 25, 2026
Unprompted review
Velour Garments logo

Reply from Velour Garments

Hello Alexandr,

We're sorry to hear about your experience. Our return portal is available through the Shipping & Returns Policy on our website.

We're also actively working to reduce international return shipping costs.

Velour Garments.

Rated 5 out of 5 stars

Superior quality

Superior quality

July 3, 2026
Velour Garments logo

Reply from Velour Garments

Hello Henryk,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

really good product

really good product

July 7, 2026
Velour Garments logo

Reply from Velour Garments

Hello Miguel,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Great high quality product and fast…

Great high quality product and fast shipping. I am happy :)

July 3, 2026
Velour Garments logo

Reply from Velour Garments

Hello Niclas,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

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