I like the website and the product but when I received an XL top it was way too small. I am based in Australia so maybe there is a difference in sizing which I can understand. Despite this Velthentic... See more
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High-quality products, swift shipping, user-friendly website, and dedicated customer service. Discover the best fashion & household items delivered right to your door!
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Germany
- velthentic.com
Replied to 86% of negative reviews
Typically replies within 1 month
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After trying many no show socks that…
After trying many no show socks that constantly slipped down during the day, these finally solved the problem. They stay in place the whole time and feel very soft when wearing them. Even after washing them multiple times, the material still holds up well and the colors remain bright. The delivery was also very fast.
I recently ordered a pack of boxer…
I recently ordered a pack of boxer shorts and was pleasantly surprised by how comfortable they are. The cotton material feels very breathable and much better than I expected for the price. The sizing was accurate, which is always a relief when ordering clothing online. Since shipping now comes from a warehouse in the United States, the delivery was quick and there were none of the usual international delays.
Had a great experience with them
Had a great experience with them, they shipped the socks i ordered in bulk straight from their US Warehouse to me in Europe. Shipping was fairly fast considering it came a long way. We sorted everything out with their customer support where i received exceptional care. 10/10 service
While browsing online for winter…
While browsing online for winter clothing, I came across a store that immediately caught my attention. The fabric quality turned out to be excellent and looked exactly like it did in the photos. Their sizing guide made it easy to choose the right size and the fit ended up being perfect. I was told that my order shipped from a warehouse in the United States, which meant it arrived in only five days. When I had a quick question about tracking, customer support responded promptly and helped me right away. It feels like a great place to find stylish clothing with impressive quality at a fair price.
Low cut sock rock they stay on as…
Low cut sock rock they stay on as stated ! Finally! No slipping off the feet!
They’re easy to slip on and they’re…
They’re easy to slip on and they’re actually quite comfortable in my shoes which I didn’t get them for that. I got them because I like to wear socks in my house but ones that have a little grip.
Poor delivery amd customer service
Th3 shipping of the product, and the customer support had been very poor. I would not recommend this product unless you have 3-4 weeks to wait. I wish I had the product to review, but so far it's only been the poor service.

Reply from Velthentic
Grest hangers.
Grest hangers.
Will make my suits last longer and look better.
These guys are CROOKS and SCAMMERS !!
These guys are CROOKS and SCAMMERS !!
Their website says "30 Day Money Back Guarantee"...which is BULLSHIT.
I ordered a sweater, the same size as all my other clothes...it was TOO SMALL. I asked to send it back for a refund. They Refused. I said I'd cover the return shipping cost, as is customary, Instead they insisted on sending a 2nd sweater in the next larger size.
It was ALSO TOO SMALL.
THEY REFUSED TO REFUND MY PAYMENT.
I've opened a case against them with Paypal to get my money back.

Reply from Velthentic
We ordered the men's cotton boxer…
We ordered the men's cotton boxer briefs. They were nylon. I emailed customer service stating we wanted to return them. They offered 15% refund, then 25% and final was 50%. Beware! They do not back the 30-day money back guarantee. You can not shop risk free and they falsely advertise their products. I filed a dispute with my bank to get a full refund.
Scam Chinese Store! Do not purchase clothing
Scam store that purchases cheap products from China. Website says that the products are cotton but that is not true. Also their 30 day money back guarantee is a scam since you have to pay 40$+ just to send it back to their Chinese warehouse. Read below if you want to know my experience.
Ordered "Carter cotton boxer briefs" that were advertised as 100% cotton. Took a while to arive and when I finally got them, they weren't even 100% cotton. Tag was in Chinese and the material composition was as followed:
95% nylon and 5% spandex for the fabric composition and 92.4% viscose, 4.6% spandex and 3% silk for the lining composition.
I tried emailing them about this false advertising but they were saying that this is normal and that I could get a refund if I sent the product back to China with my own money which would've been 40$ or they could offered me a 25% refund. Needless to say I will never be ordering anything through them again.
Underwearf Quality
I ordered 4 pair of underwear , as I wanted to use specifically for golf the underwear has only had minimal wear due to shoulder surgery about a week ago I noticed a hole in the front of one pair around the "pouch" area. Contacted Velthentic and was informed that product was now outside the 30 day "warranty" period despite absolute minimal wear.
Was offered at 15% refund on the one pair purchase price
The socks are great for golfing
The socks are great for golfing, they hold great in our feet and don’t slip.
They are light and therefore cool.
Dishonest, disappointing. Poor service
Dishonest wording on the items. I would not trust this vendor. Very poor customer service and no resolution. Disappointing

Reply from Velthentic
Great Fitting Mens Underwear
I bought their men’s cotton underwear. The fit is perfect and very comfortable, especially since they have a pouch.
I ordered a 3X and got perhaps a Large…
I ordered a 3X and got perhaps a Large or medium jacket. They have terrible customer service... almost non existent.

Reply from Velthentic
The company promised Kashmir and…
The company promised Kashmir and delivered a standard cotton sweater.

Reply from Velthentic
Ripped off
The first replacement was because you sent me the wrong size from what I ordered!!!!
Your company and service are the most pathetic I have ever encountered..
This has been ongoing for 3 months.
I originally ordered 2 shirts. For the first order, you sent the wrong size; for the second you sent the wrong size and colour from what I ordered and it arrived 3 weeks later. Then I wanted a refund of $130. You refunded me $40, then another $20 because I demanded it. You then sent two replacements, both weeks apart, and both were absolutely tiny Medium sizes, not true to size at all.
Now when I request a refund for the remaining $70 you say NO, because I've already had a replacement!
The replacement was due to your mistake.!!!
Now I am $70 out of pocket and have skin tight shirts I will use for rags, and a terrible experience to remember. Then to top it off, you lie in the replies to reveiws. Shame on you. I hope customers read this and no none else has to deal with your incompetence.

Reply from Velthentic
Fast Delivery
Fast Delivery. Customer Service, Emma Wenzel is very prompt with response.
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