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Rated 5 out of 5 stars

This oil is amazing, it's rich but not heavy and has so many great uses. Lovely as a leave in conditioner, great as a moisturiser for the face and works really well on eczema. There is virtually no sc... See more

Rated 1 out of 5 stars

I placed the order on the 29March21 I didn’t receive till 13April21.I did have to chase the my order up a couple of times. I bought Almond oil the label said Almond oil on the label. However whe... See more

Company replied

Rated 5 out of 5 stars

Absolutely love this product so much that I purchased some fo presents for my daughter and mom. Fantastic service and a great company for me to definitely recommend to family and friends. The bottles... See more

Company details

  1. Cosmetics Store

Written by the company

Organic cosmetic oils by VelvetBio. Our goal here at VelvetBio is to help you live a healthier and stress-free life.


Contact info

3.4

Average

TrustScore 3.5 out of 5

24 reviews

5-star
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Rated 1 out of 5 stars

Not responsable team and customer service

I won giveaway competition.
They ask for my address. I give it.
After couple weeks I messege brand and it looks like my prize was returned back because brand team wrote my address wrong.
(its not my fault).

Basically its not about free stuff.

Its about how not responsable this brand is
Cant even imagine if I would pay for products and they send it somewhere else. Then get it back and dont even messege me about situation.

They are not very likely to messege back,
just ignoring my messege now.

October 29, 2021
Unprompted review
Velvetbio logo

Reply from Velvetbio

Hi Laura, thank you for taking the time to write this review, however I am very surprised to see your comment. After all we offered to do something for you instead of the mistake re the post address. You didn't even give us a chance to replace the product as we were communicating last Thursday and you already post this negative comment over the weekend without us getting back to you. We were already in an agreement and we were not ignoring you, we simply don't work at weekends!
We didn't even know you didn't receive your product as the post returned it only last Friday ..

Rated 5 out of 5 stars

Velvet bio samples

Absolutely love this product so much that I purchased some fo presents for my daughter and mom. Fantastic service and a great company for me to definitely recommend to family and friends. The bottles are a pure joy of goodness. Am really pleased with velvet bio.

May 21, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely oils and smell great

Lovely oils and smell great, they leave my skin soft and not greasy, packaged really nice to

April 30, 2021
Unprompted review
Velvetbio logo

Reply from Velvetbio

Thank you Carla, great you hear you like the product

Rated 1 out of 5 stars

Was it almond or was it avocado ??

I placed the order on the 29March21 I didn’t receive till 13April21.I did have to chase the my order up a couple of times.
I bought Almond oil the label said Almond oil on the label. However when I looked at the ingredients list on the back of the container it said 100% Avocado oil.
The bottle had leaked and the colour of oil was near to clear.
There was no perfume at all.
I find their labelling needs addressing.
The Velvetbio team were polite when I requested a refund and were true to their word.

April 21, 2021
Unprompted review
Velvetbio logo

Reply from Velvetbio

Hi there,

We truly apologise for this and was also unaware of the label containing this. We are currently going through rebranding and improvements as we are a small team trying to build a big brand.

Apologies

Rated 5 out of 5 stars

My hero!

The sample pack was delivered quickly and I had to try it straight away.
I had been fighting pregnancy related skin problems for a year and VelvetBio cleared my face in a matter of days. I'm now mad about the range and very grateful I found it.

April 19, 2021
Unprompted review
Rated 5 out of 5 stars

The packaging is very nice

The packaging is very nice. There is quiet a lot of it for a tester which is very good. Safe cap. No leakage. It is very safe around the lid so that small children couldn't open it. The liquid itself doesn't stink but doesn't have a strong smell eighter. It absorbs into the skin very well. It's nice and soft to the touch. I tried it on the face and doesn't seem to give any allergic reaction. I'm glad that it's organic and suitable for vegans and vegetarians. I am very happy and am already looking at other types of oils from the same company.

October 26, 2020
Unprompted review
Rated 5 out of 5 stars

This oil is amazing

This oil is amazing, it's rich but not heavy and has so many great uses. Lovely as a leave in conditioner, great as a moisturiser for the face and works really well on eczema. There is virtually no scent which is nice. The packaging is gorgeous and elegant. I highly recommend this oil for yourself or as a gift, you won't be disappointed. Very well packed and super fast delivery. I'm delighted.

October 26, 2020
Unprompted review

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