Vendettaarchive Reviews 335

Very good quality!

I ordered a Berserk-themed sweatshirt on October 6th, 2023. I was excited because it was meant to be a group gift for a friend who is obsessed with Berserk, and we were thrilled to have found such a perfect present.

However, things didn’t go as planned. At the time of purchase, the creation + delivery time specified was 3-5 weeks. However, I found out that it would have taken 3 months after contacting the company for an update. We were embarrassed and ended up with nothing to give him but a note saying, “Your gift will arrive at Christmas, we’re very sorry.”

But the situation got worse. The tracking information showed that the delivery was scheduled for Monday, December 11th, and the package was marked as "delivered." Since I hadn’t received anything, I wrote to ask for an explanation.

They only replied 1 month later, saying the package had been returned to them due to a failed delivery attempt and asked me to confirm my address so they could arrange another shipment. I responded immediately, but I never heard back. I've sent multiple emails since then, and now, 9 months later, I still haven’t received a response or a refund for the 192€ spent. I feel bad because all my friends keep asking for updates and wondering if they’ll get their money back. And of course everyone is very frustrated about having to find individual backup gifts months later!!

This has definitely been my worst online shopping experience ever. Do not buy from Vendetta, they clearly have no respect for their customers.

I absolutely love my handcrafted tapestry hoodie! It is so beautiful and can easily be named as my favorite hoodie that I own. They took their time with my piece and it really shows. I will be buying another piece from this brand soon! ♥️

I'm over the moon with my purchase

The tapestry is stunning and the hoodie itself is lovely quality. Super soft and comfortable.

It took a week longer than expected but was worth the wait

Amazing quality and price I appreciate the time and effort that goes into making each item and the designs are very unique :)

I think my scream corset from this company might be my most prized possession. I’m absolutely obsessed with everything about it. A few other reviews mention the time it takes for these to be made, but before buying it does state when these should be expected to be made, and they are super responsive on both email and social media so I had no problem waiting for it as it is made custom to what you order. I couldn’t recommend anything more than this and I can’t wait until I can afford to buy some more.

To get to me in the uk it took them 5 months. When contacted they said nonsense about it being lost, about it being shipped soon. Couldn't make their mind up. The quality is absolutely dreadful! Threads coning out everywhere. Just the hoodie I'm general, wonky sleeves, not sewn right. One sleeve bigger then the other. For the price and the quality it's so bad. I would never recommend. Had mine for around a month and the tapestry started to have threads to. Now I've thrown them away. Don't waste your money on them. As nice as the pictures look. Expect the worst quality!

Have had to contact trading standards as their customer service is so terrible.

Bought the Van Gogh hoodie, love it, it is like wear a piece of art. The delivery from UK to Singapore was flawless and looking forward to more artistic pieces from this company. Trustworthy and top quality products.

The best pair of tapestry pants you’ll find on the internet. I get nonstop compliments walking the streets of New York and people always take pictures of me and ask where they’re from. I’ve had them for about 3 years and they’ve still held up! Thanks to them for being awesome!

Purchased a sweatshirt in early 2022 and Its one of the best things Ive ever gotten. Its such a unique and beautiful piece Im obsessed. The shipping was fast, no problem whatsoever with that. (Had to change the date to some random one in order to leave my review)

EDIT: I finally received the parcel 8 weeks after I ordered, the customer service team finally got back after they seen the review below and said the customer service has been down that’s why no one has been in touch… the quality is really good and I am happy with the product but wasn’t worth the hassle to be honest and customer service is quite bad so I am still quite disappointed in my experience with this company

I ordered a £70 jumper for a gift for my friends birthday and paid an extra £5 for 48 hour tracked delivery on the 13th May - it’s now the 8th of June, 3 emails to the company and 2 instagram direct messages and not a single reply with an update and no delivery in sight. Don’t order with them, have seen others saying it’s a scam and it’s really disappointing, I totally understand delays etc but to not even have someone communicate that is really frustrating as especially since it’s not for me it was a gift for someone’s birthday which was a month ago now. What’s even more annoying is them constantly posting about new launches and being active on instagram so my messages and emails are clearly just being ignored - really bad customer service

Great hoodie, one of the most unique peices of clothing i own and it looks really good! Gotten a compliment everytime i've worn it.

One of the best companies i have ever bought from. The tapestry they use is so unique. All my friends always ask me where i got it from. I love so much that it’s a small business that handcraft these products locally in the UK. The wait time does take awhile however it is definitely worth it. Will be buying again for sure

This company is so bad at replying to emails, daughter bought a hoodie, yes they are made to order and state 3-5 weeks which was fine, it took approx 9 weeks and then she wore it twice and it's been washed once, hand washed as stated and the tapestry on the back is already coming off, emailed 3 times and not one reply, dawn right rude if you ask me, they are also not cheap, £85 to be falling apart after one wash. Don't waste your money.

I love the designs and the quality is really good however our hoodie took way longer than we expected and due to „quality control issues” (which is what everyone always says when things are late to be shipped) and when it finally arrived it was missing the front patch, and we ordered the donnie darko hoodie with a front and back patch. we took photos and contacted them and we only asked for the patch to be sent out, willing to sew it on ourselves and they responded claiming they will send a new patch for us and thanked us for supporting them but since then they have been ignoring emails and messages and have completely cut contact off with no replacement patch or partial refund, so overall customer service wise not the greatest experience, won’t be buying again as it’s not worth the hassle.

Horrible quality and horrible service. You’re charging a premium clothing price for half baked goods. The imagine/patch work was a different colour to what is advertised on your website, the size of the patchwork is HALF of what is advertised on your website. The hoodie itself is low quality and it’s missing the neck label you post in all the pics of the hoodie.

I wish I looked at reviews before buying from this dodgy company. It states on their website 3-5 weeks for the item to be made.. the reality is far from it! They take your money and then you never hear back. I have emailed twice for an update and they don't respond. This company is extremely RUDE, and clearly don't care. I get the feeling this is a scam due to zero response on their end. Save yourself the bother and avoid.

it cost a lot rhey are judt overall bad people and just ignore you and it takes 11 weeks to deliver. When it finally arrives its damaged has holes and threads leaking from the stitching all over the shirt DONT BUY!!

3-5 weeks stated on website, emailed as not even an update by week 6, to then tell me ( tooke nearly a week to get back to me ) that they stated it was up to 8 weeks ( which the website did not state ). Either way today is week 8 and i hold little hope of anything arriving, poor customer service, innacurate delivery times, now have to wait til potentially June for a chargeback with the bank. Clearly a company taking on too many orders based on their capacity