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Venezianico Reviews 

1,803
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the watches for their stunning design, exceptional quality, and meticulous attention to detail. Many highlight the unique aesthetics, beautiful dials, and superb craftsmanship, often noting the luxurious feel and high perceived quality of the products. The company's service is frequently described as excellent, with customers appreciating the helpful and attentive staff who often provide personalized assistance. Consumers commend the fast and secure delivery, noting that items arrive well-packaged and often sooner than expected. This positive overall experience leads many to become repeat customers and recommend the brand to others.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight over the watches' amazing and... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the watches as amazing, beautiful,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service, highlighting the team's helpfulness and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole ordering process is great, I did have some question before my order, I didn’t expect the founder jumped right in and answer my question directly….. I then made my order, and waited for... See more

Company replied

Rated 5 out of 5 stars

I was lucky enough to find the Nereide GMT 39mm in blue at a local boutique, and it is a stunning piece of horology. The perceived quality is incredibly high. Venezianico has done a spectacular job... See more

Company replied

Rated 5 out of 5 stars

Absolutely flawless watch (Nereide Avventurina 39). I was contacted by (I assume) one of the owners through the purchase process. Who else does that. Arrived in under 48 hours to the UK. A little disa... See more

Company replied

Rated 5 out of 5 stars

I've bought several watches from Venezianico over the past two years. Both the design and quality are superb. Inquiries are answered very quickly, and the staff is always incredibly friendly and helpf... See more

Company replied


Company details

  1. Watch Manufacturer
  2. Clock Watch Maker

About Venezianico

Written by the company

Creiamo orologi meccanici che nascono dall’incontro tra design contemporaneo e maestria artigianale italiana, ispirandoci alla cultura, all’ingegno e all’anima eterna di Venezia. Ogni nostro segnatempo racconta una storia fatta di passione, precisione e creatività: dalla scelta dei materiali alla cura nei dettagli, dal movimento meccanico alla filosofia progettuale.

In Venezianico valorizziamo il patrimonio dell’orologeria indipendente, coniugando tradizione e innovazione in collezioni distintive, pensate per chi cerca autenticità, bellezza e significato nel tempo che indossa. Il nostro lavoro è guidato dal desiderio di celebrare l’eccellenza italiana, reinterpretando con uno sguardo moderno l’eredità culturale di una città che da secoli ispira arte, scienza e avventura.

Con il calibro V5000, questo racconto diventa tangibile. Il nostro primo movimento meccanico proprietario, disegnato da Venezianico e realizzato in Italia insieme a OISA e Fausto Berizzi, incarna la nostra visione: un’elegante architettura meccanica d’avanguardia, con circa 60 ore di riserva di carica, 3,5 mm di spessore, precisione cronometrica (±3 s/giorno) e artigianalità in ogni dettaglio.

Bilanciere ad inerzia variabile in rame-berillio con quattro masselottes, treni del tempo separati, sistema anti-shock KIF, componenti CNC, finiture a mano (Côtes de Genève radiali, anglage, micro-perlage), tributo alla tradizione contemporanea.

Scopri il Venezianico Club

Written by the company

Incontra la nostra community di collezionisti
Sfoglia le foto condivise da chi possiede già un orologio Venezianico. Hai ancora dei dubbi? Confrontati con altri membri del club e trova l'orologio più adatto a te. http://www.club.venezianico.com/

2 Anni di Garanzia

Tramite il nostro sito o presso concessionari autorizzati

Tramite il nostro sito o presso concessionari autorizzati
Acquisto diretto dal sito web
Se hai acquistato un prodotto Venezianico direttamente sul nostro sito Web, la garanzia copre i difetti che compaiono entro due anni dalla data di acquisto originale.

Acquisto da rivenditore
Se hai acquistato da un rivenditore, dovrai contattarlo in prima persona, in quanto sarà lui responsabile della garanzia in primo luogo. Il rivenditore potrebbe anche richiedere una prova di acquisto, quindi ti consigliamo di conservare la ricevuta originale e, in ogni caso, la garanzia cartacea. Inoltre, si applicheranno le norme locali sulla garanzia legale.

Contact info

Scopri il Venezianico Club

Sfoglia le foto condivise da chi possiede già un orologio Venezianico.

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(1,803)

858 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic watch and amazing experience

Fantastic watch and amazing experience. I wanted a unique combination of the Bronzo Arsenale case, but with the Avventurina dial, which is not a product they offer. This would require making a custom dial because all of the Avventurina dials have silver indices and logos, and I wanted them in gold tone to matchbthe Bronzo case. I contacted the company via the website and the same day Alessandro himself responded and said they could make this for me. Less than 10 days later I received the watch and it is gorgeous. This is my first Venezianico watch, but not my last! Thank you Alessandro!

June 10, 2026
Unprompted review
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Reply from Venezianico

Hi,
thank you for your review. It was a pleasure helping bring your idea to life, and we're delighted that the final result met your expectations. Creating something truly personal is always rewarding, and we're glad your first experience with Venezianico was such a positive one.
We look forward to accompanying you on the next addition to your collection.

Best regards from Venezianico team!

Rated 5 out of 5 stars

Decided to buy the Nereide Bronzo 39…

Decided to buy the Nereide Bronzo 39 after thinking it looked absolutely stunning. Was given a 10% discount and a free cleaning cloth and the watch did not disappoint. It has exceed all expectations and is by far my favourite watch. It looks amazing, in my opinion the nicest watch I have ever seen, built really well with great movement and for a great price. Spoke to Alessandro who was very friendly and helpful. Will definitely be back for future watches.

June 9, 2026
Unprompted review
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Reply from Venezianico

Hi,
thank you for sharing your experience. We're thrilled that the Nereide Bronzo 39 has lived up to, and even surpassed, your expectations. Knowing it has become your favorite watch is incredibly rewarding for us.
We're also glad Alessandro could assist you throughout the process and help make your purchase even more enjoyable. We look forward to accompanying you on your next addition to the collection.

Best regards from Venezianico team!

Rated 5 out of 5 stars

Venezianico; class watches, excellent experience

Been a fan of Venezianico for several years now. The first time they welcomed me in person to their office near Venice back in 2023 (work was in progress on the old shop, moving to the new boutique that was yet to open). Very friendly and professional.

The watches are of excellent quality and offer a tremendous value proposition. Some of the designs are very catchy and unique, which makes them hard to resist and is why I have added quite a few over the years. Customer service is excellent and shipping is superfast!

I even wore a Venezianico blue mosaic mother-of-pearl watch on the day my son was born! I can't give a much higher praise than that. Highly recommended.

June 10, 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Hi Leon,
thank you for your continued support over the years. It means a great deal to know that you've been part of our journey since the early days and that several of our watches have found a place in your collection.
We're especially honored that one of our timepieces accompanied you on such a meaningful and unforgettable day as the birth of your son. Stories like yours are what make our work truly special.
Thank you for your trust and recommendation.

Best regards from Venezianico team!

Rated 5 out of 5 stars

Very nice and unique looking watches…

Very nice and unique looking watches and comfortable on the wrist

June 10, 2026
Unprompted review
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Reply from Venezianico

Hi Karim,
thank you for your review! We're delighted to hear that you're enjoying both the distinctive design of your watch and the comfort it offers on the wrist. We hope it accompanies you on many great moments ahead.

Best regards from Venezianico team!

Rated 5 out of 5 stars

Absolutely flawless watch (Nereide…

Absolutely flawless watch (Nereide Avventurina 39). I was contacted by (I assume) one of the owners through the purchase process. Who else does that. Arrived in under 48 hours to the UK. A little disappointed that it did not come with a branded outer package than just the watch box, but its not a biggie for me really. Now sat central in the collection and waiting to get to test drive. Rotor a little noisy, but I have to understand that it isn't a Vacheron (even though on the visuals its holding its own IMO). Cannot recommend Venezianico enough. Wonderful

June 9, 2026
Unprompted review
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Reply from Venezianico

Hi Jonathan,
thank you for your wonderful review. We're delighted to hear that your Nereide Avventurina has earned a special place in your collection and that your experience, from purchase to delivery, met your expectations. We also appreciate your feedback regarding the packaging and will certainly keep it in mind as we continue refining every aspect of the customer experience.
Enjoy your watch, and thank you for your recommendation.

Best regards from Venezianico team!

Rated 5 out of 5 stars

It’s a beautiful watch and it’s in…

It’s a beautiful watch and it’s in titanium you don’t even notice that you wear it.
The strap also sits great on the wrist.

June 8, 2026
Unprompted review
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Reply from Venezianico

Dear Henk,
Thank you for your review! We're delighted to hear that you're enjoying the comfort of your watch and the fit of the strap. Creating watches that are both beautiful and comfortable to wear is one of our priorities.
We truly appreciate your support.

Best regards from Venezianico Team!

Rated 5 out of 5 stars

Venezianico Arsenale Avventurina

Bought an Arsenale Avventurina, great watch, great quality. Love the packaging and the watch itself. Product was delivered to me very quickly. I spoke with Alessandro prior to my purchase, he was very kind and helpful. Great people, great company, I will be a customer again in the future.

June 4, 2026
Unprompted review
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Reply from Venezianico

Dear Geoffrey,
Thank you for your kind review! We're delighted to hear that you're enjoying your Arsenale Avventurina and that you appreciated both the watch and its presentation.
We're also pleased that Alessandro was able to assist you throughout your purchase. Your support means a lot to us, and we look forward to welcoming you back in the future.

Best regards from Venezianico Team!

Rated 5 out of 5 stars

Alessandro was exceptional

Alessandro was exceptional. He worked directly with me to make sure I had the right watch for me. The quality of the watch is lovely and I will definitely be buying more watches from Venezianico.

June 3, 2026
Unprompted review
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Reply from Venezianico

Dear Nicholas,
Thank you for your wonderful review. We're delighted to hear that Alessandro helped you find the perfect watch and that you're enjoying its quality and craftsmanship.
We truly appreciate your support and look forward to welcoming you back.

Best regards from Venezianico Team!

Rated 5 out of 5 stars

Excellent experience with Venezianico

I recently received my Venezianico Arsenale Meteorite and I am very happy with the watch. The design is beautiful, the finishing feels premium, and the meteorite dial looks even better in person than in photos.

The whole watch feels unique, modern, and very well executed. I also appreciate the attention to detail and the overall presentation.

Thank you to the Venezianico team for creating such a special piece and for the great support during the purchase. Very happy with my purchase and I would definitely recommend the brand.

June 2, 2026
Unprompted review
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Reply from Venezianico

Dear Dimitar,
Thank you for your kind review!
We're delighted to hear that your Arsenale Meteorite has met your expectations and that you appreciate its design, finishing, and unique meteorite dial. It's also wonderful to know that you enjoyed the overall experience and support from our team.
Thank you for your trust and recommendation.

Best regards from the Venezianico Team!

Rated 1 out of 5 stars

I was very disappointed with my…

I was very disappointed with my purchase. The watch looked quite different from the photos on the website. The band color was much lighter than advertised, and the overall quality felt inexpensive, making me question its durability. In my opinion, the watch did not justify its premium price.
What made the experience even worse was the return process. The return policy was not clearly disclosed on the website, and I was surprised to learn that I would be responsible for significant return costs. I ended up paying approximately $240 for return shipping, plus an additional $309 in customs-related charges, which amounted to nearly half the cost of the watch itself.
Customer service was also not particularly accommodating or helpful in resolving these issues.
Based on my experience, I would not recommend purchasing from this company online. The product did not meet my expectations, and the return process was both costly and frustrating

May 14, 2026
Unprompted review
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Reply from Venezianico

Dear IK,

We are sorry to hear that the watch did not meet your expectations.

While we do our best to represent our products accurately through photos and descriptions, aspects such as color, finishing, and perceived value are ultimately subjective, and we respect that the watch was not what you expected.

We would also like to clarify the return costs. The customs charges deducted from your refund were not fees retained by Venezianico, but duties and taxes that had already been paid to the local authorities when the watch entered your country.

Had these charges not been prepaid by us, they would have been collected directly from you upon delivery. Unfortunately, once duties and taxes have been paid and the goods have cleared customs, they are generally non-refundable, regardless of whether the item is later returned. This is something we outline in our return policy so customers can make an informed decision before placing an order.

We also regret the unusually high return shipping cost. The amount paid was considerably higher than the rates we normally see for international returns and was one of the main factors behind the overall cost of the return. In many cases, returns can be arranged through our logistics partners for only a small fraction of that amount, which is why we generally encourage customers to contact us before organizing an international return.

We understand how frustrating it is that the combined shipping and customs costs made the return far more expensive than expected, and we are sorry that this affected your overall experience.

Thank you for sharing your feedback.

Rated 5 out of 5 stars

Venezianico , I'm absolutely delighted!

I recently received my third Venezianico watch, and I'm absolutely delighted! The quality exceeds my expectations, and I must commend the Venezianico team for their outstanding work. Their watches are not only visually stunning but also crafted with high-quality materials. I discovered this watch company just a month ago, and I was impressed by their attention to detail and design. The choice of materials is exceptional, making each watch unique and special. Moreover, their customer service is top-notch. I'm thrilled with my experience so far, and I hope they continue to maintain this level of excellence. If they do, they'll undoubtedly become a go-to choice for watch enthusiasts like myself.

May 28, 2026
Unprompted review
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Reply from Venezianico

Dear Paulo,
Thank you for your wonderful review and for choosing Venezianico for the third time.
We're honored by your trust and delighted to hear that our watches, materials, and attention to detail have exceeded your expectations. Your appreciation for our customer service means a great deal to the entire team.
Thank you for your support, and we look forward to accompanying you on your next collecting journey.

Best regards from Venezianico Team!

Rated 5 out of 5 stars

I’m really happy

I’m really happy . The watch is a beautiful piece with a first class quality. Clear recommendation. Shipping via express, very fast delivery.

May 28, 2026
Unprompted review
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Reply from Venezianico

Dear Attila,
Thank you for your review!
We're delighted to hear that you're enjoying your watch and that the delivery experience met your expectations.

Best regards from Venezianico Team!

Rated 5 out of 5 stars

One of the best looking watches on the…

One of the best looking watches on the market.
Perfect quality to price ratio.
For me, the only watch brand I need.
I will try my best to visit their atelier in San Dona di Piave
I highly recommend everyone try Venezianico.

May 26, 2026
Unprompted review
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Reply from Venezianico

Dear Lucky,
Thank you for your amazing words and support.
We're honored to be part of your collection and delighted that you appreciate the value, design, and craftsmanship of our watches. We would be thrilled to welcome you to our Atelier.

Best regards from Venezianico Team!

Rated 5 out of 5 stars

Highly Recommend

I recently purchased a VENEZIANICO watch and I am extremely impressed with the entire experience. The watch itself is absolutely stunning — elegant, sophisticated, and beautifully designed. Every detail reflects exceptional Italian craftsmanship, from the refined dial to the high-quality materials and flawless finishing. It has a timeless style that feels both luxurious and versatile for any occasion.

The finishing and overall build quality exceeded my expectations. You can truly notice the attention to detail and the care invested in every component. It feels premium on the wrist and has already received several compliments.

I would also like to highlight the excellent customer service throughout the purchase process. The team was professional, attentive, and very responsive, making the entire experience smooth and enjoyable from start to finish.

Overall, I am very satisfied with my purchase and would highly recommend this brand to anyone looking for a watch that combines beauty, quality, and outstanding service.

March 31, 2026
Unprompted review
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Reply from Venezianico

Dear Mauricio,
Thank you for your wonderful review and for your kind words about both our watches and customer service.
We're delighted to hear that the craftsmanship, design, and quality of your timepiece exceeded your expectations. Knowing that you're enjoying your watch and receiving compliments on it makes us especially proud.
Thank you for your recommendation and for choosing Venezianico.

Best regards from the Venezianico Team!

Rated 5 out of 5 stars

Second watch even better than the first…

I’ve bought two watches from Venezianico now, they’re always exceptional quality and design, super responsive and great support. If you like the watch you see on their site, buy it. You won’t regret it.

May 22, 2026
Unprompted review
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Reply from Venezianico

Hello,
thank you for your continued trust in Venezianico. We're delighted to hear that you've been happy with both your watches and with the support provided by our team.

Best regards from Venezianico team!

Rated 5 out of 5 stars

lovely watch

May 22, 2026
Unprompted review
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Reply from Venezianico

Thank you for your review! We're delighted to hear that you love your watch.

Best regards from the Venezianico Team!

Rated 5 out of 5 stars

Exquisite

The quality of the watch itself, the packaging , the customer support, and the delivery service were absolutely impeccable. Recommend 100%.

May 22, 2026
Unprompted review
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Reply from Venezianico

Hello,
thank you for your kind words! We're delighted that you enjoyed the watch and the overall experience.
Thank you for your recommendation and support.

Best regards from Venezianico team!

Rated 5 out of 5 stars

I recently received the Nereide Bronzo…



I recently received the Nereide Bronzo 4521555 model , and I must say it is truly wonderful—chic, modern, elegant, and beautifully designed with great attention to detail.

Beyond the product itself, I would especially like to highlight the outstanding customer service and genuine respect shown towards clients. A special and heartfelt thank you to Alessandro Morelli for the exceptional support and care throughout the experience

Siamand

May 20, 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Hello,
thank you for your kind words. We're delighted to hear that you're enjoying your Nereide Bronzo and appreciate its design and attention to detail.
We're also pleased that you had such a positive experience with our customer service. Thank you for your trust and support!

Best regards from Venezianico team!

Rated 5 out of 5 stars

Despite an incredibly tight timeframe…

Despite an incredibly tight timeframe of only 36 hours, Alessandro managed to make it happen and ensure that this wonderful watch reached me in time. I placed the order with a lot of concern about whether it would actually arrive on schedule, but he handled everything professionally and extremely quickly — and now I’m happily wearing it on my wrist.

I am absolutely thrilled: the quality is excellent, the watch is beautiful, and the overall service was outstanding. I also want to especially thank Alessandro for his professionalism, patience, and support throughout the entire process, even though I was probably quite demanding and nervous because of the delivery timing.

In the end, everything worked perfectly. Highly recommended, and many thanks again to Alessandro!

May 20, 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Hello,
Thank you for your kind review.
We're delighted to hear that your watch arrived on time and that you're enjoying it. Your words about Alessandro mean a lot to us, and we'll be sure to share your feedback with him.
Enjoy your new timepiece, and thank you for choosing Venezianico.

Best regards from the Venezianico Team!

Rated 5 out of 5 stars

best customer support ever!

I has a very small problem with a very small part, I contacted Venezianico and they replied along with the tracking number for the replacement part they imediately dispaced - excellent customer service (and a breathtaking gorgeous watch).

May 18, 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Hello,
thank you for your review. We're glad we were able to resolve the issue quickly and provide the support you needed.

Best regards from Venezianico team!

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