Very intuitive to use
Very intuitive to use, simple and straight to the point. Customer support was effective when I needed help with a transaction.
April 14, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
You should know
3.6
Average
8 reviews
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pending transaction
I've been waiting for more than a week for a transaction to go through. It's still pending 🤯
April 17, 2026
Unprompted review
Fun and easy to use
I am not crypto savvy, this app has helped me to start in this world. Also nice rewards and challenges.
April 14, 2026
Unprompted review
False advertising
False advertising, They claimed users can earn up to 35USD but it is no where close to it. The app childish like and competition is going to dominate it.
April 1, 2026
Unprompted review
Reply from Venga
Hi there, thanks for your feedback. New users can indeed earn up to $35 in rewards through Venga.
For that, they simply verify their account, deposit funds, buy crypto, and find the easter eggs. Each mentioned action unblocks rewards in the profile or easter egg hunt screen.
Regarding your second comment, we're dedicated to making crypto investment accessible, which influences our app's direction. But stay tuned as more advanced features will be coming soon.
Saddly they refuse tu veryfy my addres…
Saddly they refuse tu veryfy my addres even i provide my bank statment with is a bank not a neobank !! And refusing to close my account telling about spme steps i need to follow but they dont follow info what they provide !!
Revolut holds multiple licenses globally, with its main EU banking license (for EEA operations) held by Revolut Bank UAB in Lithuania, regulated by the European Central Bank (ECB) and Bank of Lithuania, allowing deposit-taking and lending. In the UK, it operates with an E-Money license via Revolut Ltd and received a restricted UK banking license in 2024 for its subsidiary, Revolut NewCo UK Ltd, as part of its journey towards full UK banking authorization.
December 23, 2025
Unprompted review
Reply from Venga
Hi Kostas, for proof of address, there are specific requirements depending on the document type and issuing institution. In some cases, statements from certain digital banks may not meet the criteria required for verification, even if they're valid in other contexts. We know this can feel inconsistent, and we're sorry it wasn't clearer from the start. As a regulated VASP in Spain, we’re required to follow strict standards when accepting documents, and these rules guide what can be approved.
That said, we’d really like to help you find a way forward, whether by reviewing your document or suggesting an alternative that will be accepted. Please reach out to us at support@venga.com or directly in the app.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.