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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the efficiency of the delivery service, noting that orders arrive quickly and are well-packaged. Many people highlight the excellent customer service, describing it as prompt, helpful, and supportive, which contributes to a smooth and professional ordering experience. However, some customers were dissatisfied with the product, specifically mentioning that a particular item did not deliver the expected results for their lab rats. Additionally, a few people experienced longer shipping times, particularly for international orders, though they often noted that the quality and customer support compensated for this.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and value. Many customers consistently praise the... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are well-made,... See more

Delivery service

Customers had positive experiences with delivery services. Many reviewers praise the fast shipping times,... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of placing orders, with... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting its quick, courteous, and... See more

Based on these reviews

Rated 5 out of 5 stars

Great delivery times on all my purchases, my orders have been dispatched the following business day. Customer service is quick and courteous, which makes Venogen top notch in comparison to others in t... See more

Rated 5 out of 5 stars

Was very skeptical of using Venogen. Used to order a product through another company that was discontinued. Mainly was on the fence about shipping times, not being US based and the quality. Ho... See more

Rated 5 out of 5 stars

I did a lot of orders from them and its always a good experience. The quality is solid, the prices are good, and there’s a nice variety of compound to chose from. Shipping has been reliable and everyt... See more

Rated 5 out of 5 stars

Venogen gets a 5 star review because their products have been reliable with timely shipping due to the distance. The product is always of the highest and effective quality. It’s comforting to know i d... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Venogen is an exceptionally…

Venogen is an exceptionally professional and easy-to-use service. They took the time to respond to my email when I reached out and inquired about an address change, and gave me simple and easy to follow steps in order to ensure my package was delivered properly. Will most certainly be using them again!

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Venogen was very helpful from start to…

Venogen was very helpful from start to finish. My package took about 3 weeks or so to arrive which isn’t too terrible considering how far it had to go. Came nicely packaged and very quality product. I definitely recommend using them. Their website is also very pleasing to the eyes and their customer service is top tier. All in all can’t complain. Definitely 5 stars!

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Fast shipping and good customer service

Venogen shipped fairly fast (2-3 weeks) and the buying process was effortless and easy. The products were high quality and the packaging/shipment was professional and up to standard. They were also very friendly over email. Overall shopping with Venogen was a good experience and I would definitely do it again in the future.

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

Painless ordering experience

Painless ordering experience. Shipping to the United states took around 10 days. Good communication with vendor. In stock product selection is minimal at the moment but the vendor has stated in email that more products will become available over time. I'd recommend using Venogen if they have what you are lookng for. Products are high quality and are tested in house and by a third party.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Venogen comes thru with top notch service and product

With so many various websites out they are nowadays it’s hard to come across an online vendor That is trustworthy and furthermore, helpful and supportive. Venogen met all those standards. Quick shipping, very high-quality product, very kind and thoughtful follow up email from company support staff. Thank you Elle for making sure my purchasing and product experience was great.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

I found about Venogen through Reddit. The product I ordered was of excellent quality and as described, with a CoA provided. Dispatch was very quick, and though it was over the Christmas period it arrived within a reasonable amount of time.

Their customer service is responsive, knowledgeable and able to answer all of my questions. I'll definitely be ordering from them again!

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Purchase of the product

Purchase of the product is quick and seamless with their online transaction and payment platform. The products I ordered, were shipped with efficiency and I was notified at every step of the way from dispatch to delivery. The product was in good form on arrival with intact packaging and arrived within 2 weeks from order date. Results observed from the use of the products are still being analysed but appear promising.

February 11, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome products

I will continue to order from these guys. their product is great. Customer service has always been phenomenal, and the delivery time to Australia was really good too, even considering it was Christmas time. Couldn’t be happier with venogen and plan to only purchase from them in the near future.

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and excellent products

Great service and excellent products

Found Venogen through reddit. Given the distance to Canada my expectations were low in regards to the shipping time. The package came in about 10 days no hiccups. The product is definitely high quality. I do feel like i prefer this product over other vendors but they are extremely comparable. Will definitely order again! My new go to vendor!

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

First time ordering at Venogen and…

First time ordering at Venogen and everything was perfect! I’m happy with the product and service, the delivery was promised 10-14days, but received it even faster on the 8th day, will be ordering more for sure, thanks!

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

I got my package on 7 days

I recently purchased from Venogen, and I was thoroughly impressed with the efficiency of their service. The order arrived in just 7 days, which was quicker than I anticipated. From the ease of navigating their website to the swift delivery, my experience was outstanding. The product itself has met all my expectations, and the quality is evident from the first use. I appreciate the care Venogen takes in ensuring a great customer experience and I look forward to making future purchases.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Professional Lab Grade Service

First order went great. Processed quickly and delivered fast. Effortless ordering. Prices are competitive. Packaged with care, airtight, branded and coded for each batch with test results. Product is quality lab grade material. Customer support is very prompt and helpful.
Excellent professional service and employees, made a second order and will order again soon.
Thank you Venogen!

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Venogen Has Set The Bar

I've ordered from Venogen twice now. Their shipping time is excellent, with transit time to Canada being about 10 days. Their customer service team is always ready to answer your questions, and if there are any serious delays in transit, they're always willing to compensate in the form of a discount or a issuing a re-shipment.

I would highly recommend Venogen over any other vendor. They have truly set the bar in terms of shipping times, customer service, prices, and transparency about their manufacturing process. Easy 5 stars from me.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Venogen

I was a bit hesitant to order due to lack of reviews and knowledge on the company, but I'm very glad I gave them a chance. The ordering process was simple and I was updated as expected. They have been in the industry for 15 years and it's clear they really care about the quality of their products as well as the customers' experience. I received my order as expected and the quality is definitely there.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with venogen has overall…

My experience with venogen has overall been fantastic. I order their phenibut and the quality is very good and their customer support has been amazing every step of the way.

When shipping was slow during the holidays, they sent an email outlining the problem, their solutions along with a discount on my next order. I'll only order from this site for the foreseeable future.

January 30, 2024
Unprompted review

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