Venombattlegear Reviews 

893
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the custom playmats, highlighting the fantastic print, durable material, and superior stitching. Many reviewers are also impressed by the incredibly fast processing and delivery times, often receiving their personalized orders within just a few days. People frequently highlight the excellent customer service, noting the helpful staff who proactively assist with image adjustments and ensure complete satisfaction before printing. The ordering process is described as very easy and straightforward, contributing to an overall smooth and highly recommended experience for custom products.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight with the quality and appearance... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the incredible and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Service

Users describe positive interactions with service, highlighting the great and fast work, quick turnaround,... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've made multiple orders with Venom Battle Gear for playmats as prizes for Magic: The Gathering tournaments, and everything has always exceeded my expectations. The quality of the mats is fanta... See more

Rated 5 out of 5 stars

I had been looking at Custom Playmats for a while and after a little research, saw that Venom had some great reviews and feedback. I messaged with a couple of questions as I wasnt 100% sure on exact... See more

Rated 5 out of 5 stars

The latest custom mats I ordered were INCREDIBLE. I've used Venom BattleGear a few times now and I won't go anywhere else. The quality is top, the speed of processing and delivery is frankly unbeli... See more

Rated 5 out of 5 stars

I had an amazing experience. The company called me to clarify the dimensions of my image and I think this just shows the care they put into making sure the playmats look the best for their customers.... See more


Company details

  1. Trading Card Store
  2. Toy and Game Manufacturer

Written by the company

Custom Playmats, Battlemats, 3D Printed Miniatures and other gaming accessories.


Contact info

5.0

Excellent

TrustScore 5 out of 5

893 reviews

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5.0

All reviews

(893)

137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent communication, customer service and product quality. Couldn't be happier with the final product and quick turn around.

November 25, 2025
Rated 5 out of 5 stars

Amazing service

I ordered a mat from Venombattlegear. The team couldn't be more helpful, they helped me with the sizing of the image and ended up making a fantastic mat for me. Simon went above and beyond contacting me to help me get my play mat made in a quick manner. Couldn't recommend Venombattlegear more.

November 20, 2025
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Reply from Venombattlegear

Thank you for such a great review and thank you for choosing us for your custom playmat.

Rated 5 out of 5 stars

We've been using Simon for well over a…

We've been using Simon for well over a year now, and it couldn't be a better experience. We've had hundreds of custom mats printed and never had an issue.

The attention to detail and customer service is second to none, every time we send artwork and we've made an error, he's either talked us through the fix, or carried out the fix without any extra charge.

With all that being said, we've not mentioned the quality of the mats and prints themselves which are always exactly what we wanted, on a great quality mat. We've used other companies previously which had issues with ink smudging and running through the mat, and I can safely say we've not had one issue like that with Simon.

we wouldn't look anywhere else, this is the place you need.

April 29, 2025
Rated 4 out of 5 stars

I didn't need AI to complete this order

I am very happy with the contact that was made to ask clarifying questions on my order. My product was printed and sent to me very quickly too.

At the time that I was contacted, I wasn't able to adjust the design to make room for the ink bleeding on the edges. To try and remedy this, I was asked if they could run it through Photoshop's AI to generate more edge space, with the implication that it had already been used before I'd given permission. I was quite shocked to be asked that as this was my own design, but they respected my wishes not to use it afterwards. Yes it would only be stored on the local computer, but the platitude I was given was "when you upload art online, you're already giving people permission to feed it to AI". I was quite disheartened by this statement as I really do not agree with it.

The finished product was achieved without the use of AI, and they were otherwise very respectful.

November 13, 2025
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Reply from Venombattlegear

Hi Victoria thank you for your review, and I'm glad you are happy with the final product. And i totally appreciate you wanted to make the edits yourself, which is why I contacted you. I contact all my customers when there is an artwork issue like this, to make sure they are happy first.

I just wanted to add a note on here for readers as I feel this is a little misunderstanding.

Firstly, we don't have 'ink bleeding' in our printing, 'bleed' is just a technical term for extra print that is trimmed off, to ensure over the edge printing. I understand that this is confusing. Just reassuring you and our customers that this is normal.

As for the generation... this Feature is purely the generate feature in Photoshop, it's part of the software and is simply a tool. It's not really that different from using a removal tool for example. In this case the Generate fill tool would have simply added 5mm around the edges of the artwork. It is not stored locally after generating it, it was simply deleted. So nothing has changed, nothing from your artwork is stored, in any kind of database, it is 100% safe and the whole process is local. I was just trying to reassure you and I respected that you didn't wish to use the generated 5mm bleed.

I Just don't want customers to read this and think that I'm uploading artworks to AI's because I don't do that. I do however, also offer AI upscaling to customers upon their approval.

I'm Really sorry... I think you have misunderstood me as I did NOT say that when you upload artwork online, you are already giving permission for the use of AI. I was simply expressing my concerns about doing this online in general as you expressed concerns about AI seeing your artwork.

I did indeed say to you that - if you upload artwork online to social media for example, that AI's can have access to your artwork, just to make you aware of the risks, if you are really concerned about your artwork being seen by AI's and used for referencing.

I thought I was giving you helpful information because I care about my customers and I like to share my knowledge if it helps. As a professional designer / artist / web designer myself this is my field of expertise. For example there is even a tag that can be added to your artwork online on certain platforms like Artstation to tell Ai's not to reference your image for use in generation. But if you upload artwork to the web it really can be scanned by an Ai and used as a reference for image creation. Also a note that artworks uploaded to our site for orders, are NOT visible online, only to admin and the user if they created an account, so they are totally safe.

I hope this makes more sense and you and others reading can understand. Thankyou again for your order and review.

Rated 5 out of 5 stars

Fantastic!!

Fantastic communication, and a wonderful final product, all for a great price.

November 10, 2025
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Reply from Venombattlegear

Thanks for the great Review! I'm glad you are happy.

Rated 5 out of 5 stars

Very professional and amazing quality.

Had a few problems (all my own fault). But the customer service was fantastic and I highly recommend it if you're after an awesome custom playmat.

October 16, 2025
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Reply from Venombattlegear

Glad I was able to help you and that you are really pleased with your Playmat

Rated 5 out of 5 stars

Great quality custom playmat

Purchased a stitched custom playmat and I’m really pleased with the result! The colours look fantastic and the mat is thick and durable. Received a bunch of compliments when I took it out to commander night, and happily recommended Venom to everyone who asked where I had it printed! Cheers for the service and great quality product.

September 30, 2025

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