Very professional. And fast. I've used their services every now and again for US -> EU fund transfer (and conversion) and they deliver every time. Sad that my contact there left, but the new one is gr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Friendly, easy, uncomplicated. This is not the first transaction with Venstar Exchange, and all of them have gone really well. Customer service is very knowledgeable - when our beneficiary changed the... See more
Company replied
Venstar (Axel and Andre) were very successful in helping me transfer funds from Berlin to the US. In every step of the way, the service was polite, friendly, personal, expert and transparent. It's har... See more
Company replied
The service l received was excellent. Our agent, Andre, was on top of everything and very accommodating. Even to the point of phoning to reassure me when l was getting nervous about the transaction... See more
Company details
Information provided by various external sources
Venstar Exchange is the trusted name in international payments for businesses and individuals. You will experience fast, reliable and personal assistance on every payment. We tailor our solutions to meet your needs.
Contact info
United States
- venstar-exchange.com
4.5
Excellent
35 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly staff
Friendly staff, excellent, trouble-free execution of trades
February 26, 2020
Unprompted review
Venstar makes money transfers abroad…
Venstar makes money transfers abroad easy, the exchange rates are attractive and the process Witt. What more could one ask?
February 12, 2020
Unprompted review
They do a great jobsuperb service
They do a great job
I’ve been dealing with them for years
January 15, 2020
Unprompted review
Best currency exchange I've used
Best currency exchange I've used. Fast, friendly, professional service every time.
January 7, 2020
Unprompted review
Venstar’s services were as advertised
Venstar’s services were as advertised. I appreciated the straight forward and friendly service. My funds arrived on time. I woujld definitely use Venstar again.
December 17, 2019
Unprompted review
Excellent service
Excellent service! The process was very understandable and fast. The staff I worked with were very helpful and personable. Thank you Venstar!!
December 12, 2019
Unprompted review
Excellent service (great management and…
Excellent service (great management and staff). I once had an issue with my US bank and Venstar went out of its way to provide counsel to resolve the issue. Exchange rates are very fair.
December 12, 2019
Unprompted review
Great Rates, Quality Service
I've used venstar for the past 10 years. Very happy with their rates and customer service
December 12, 2019
Unprompted review
Loved the service and the rates
Loved the great customer service and awesome rates! Registration was easy, I was informed about each step of the process that made me feel secure, and money made it from a bank in the US to Europe without a glitch. Thank you John for your help assuaging all my fears!
December 8, 2019
Unprompted review
Several times I've used Venstar to…
Several times I've used Venstar to transfer funds across four countries. Each transaction through Venstar has saved my hundreds of dollars. Venstar's customer service has always been exceptional, personal, and professional. I've recommended Venstar to friends and associates who need to transfer money internationally and they have all been very happy with the company.
December 6, 2019
Unprompted review
COnvenient service
December 5, 2019
Unprompted review
The service l received was excellent
The service l received was excellent.
Our agent, Andre, was on top of everything and very accommodating. Even to the point of phoning to reassure me when l was getting nervous about the transaction falling through because of issues with the bank sending the money to Venstar.
I highly recommend your services!
November 26, 2019
Unprompted review
USD4GBP
I have used Venstar for years and have never had a problem. Their service is quick, easy and faultless. I recommend them to anyone!
November 26, 2019
Unprompted review
Fast and easy to do a transaction
Fast and easy to do a transaction. Good rates too
November 18, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.