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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, most reviewers were let down by their experience overall. Customers frequently complained about prolonged delivery delays and orders failing to arrive entirely after payment. Purchased products often differed significantly from online descriptions, appearing cheap, defective, or incomplete upon arrival. People also experienced extreme frustration when attempting to secure refunds or contact customer service for assistance. Some reviewers were happy with specific items they received despite the broader problems. Certain consumers noted that particular goods met their expectations and functioned well for daily use. These buyers found genuine comfort or practical utility in their particular online purchases.

What people talk about most

Product

Users describe widespread disappointment with products, noting that items arrive late, missing parts, or... See more

Refund

Customers consistently note negative experiences with refund processes, frequently reporting that support... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I wish I had read the reviews. I ordered a hair dryer in August I still haven't received it. I think the replies must be automatic, Yesterday (20/10/2025) I sent a strongly worded email and I got a re... See more

Rated 1 out of 5 stars

I'll never buy anything there again! The first shipment was delayed by several days! The camera arrived, but it was a fake and didn't work! I filed a complaint. Two months ago, immediately after tryin... See more

Rated 1 out of 5 stars

I purchased 4 solar powered Ultrasonic Rabbit repellers which didn't work. I have tried 5 times to email info @ ventayo.eu as required in my paperwork to return them but they have never bothered to re... See more

Rated 1 out of 5 stars

They offer a thirty day money back guarantee for non perishable or customized items but I requested a return as soon as I received a cheaply made wreath that does not match the description or pic... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

189 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(189)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They did not deliver what I ordered.

Ordered a torch from this company. What arrived was not the one I ordered and I suspect it was a Chinese copy of a genuine product too. It charged up and lasted about 30 minutes before going flat with 90% still showing on the so called power gauge.

They replied once to my complaint and then went silent on me. The rubbish they sold me went in the bin.

Horrible company.

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

Fraudsters ? Don't buy.

Ordered two lasers torches at £159 total,
Sent me two cheap flashlights which are on their website for £29
They want me to send them back And re order,
Will be contacting credit card tomorrow for a refund, Fraudulent company

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

Fake company , avoid

Was sold a indoor camera that does not work, took weeks to get a reply from them , sent it back and they are ignoring my emails , fake company who put fake 5* reviews next to all their products , do not buy from this website

August 9, 2024
Unprompted review
Rated 1 out of 5 stars

Scam website

This is a scam company. Please be aware. They have changed email to do not reply status. Item has still not arrived. This company needs investigation . Got date wrong . Change from Sept to Aug 2024

September 5, 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE OF THIS FAKE COMPANY

BEWARE OF THIS FAKE COMPANY
I wish I too had read these reviews before placing the ordered. I believed customers comments on their web site and ordered for smart watch mainly for Glucose meter. It is absolutely rubbish reading showing randomly which is far different then actual sugar level I took by pricking. Blood oxygen reading doesn't work at all. It is just a toy.
I PHYSICALLY CHECKED THEIR OFFICE ADDRESS MENTIONED ON THEIR WEB SITE. No such address or post code exist. Phone number is fake.
I feel myself stupid duped by these thugs.

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

This site is a con

Like the other reviews here I wish I had read this sooner. This is a con site and the goods are not worth the money, come across from China. Asked for a photo and then everything goes blank and you can't get your money back. Please what every you do dont buy from this site

August 21, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a total rip off.

This company is a total rip off.
I bought a Smart Watch that broke after a couple of months.
I have tried many times to contact them about the problem but I am being ignored.
Their Postal address does not exist.
Looking at other people's messages it is obvious that these morons are only their to rip us off.
STEER CLEAR AT ALL COSTS..

August 6, 2024
Unprompted review
Rated 1 out of 5 stars

Wish I read these reviews sooner

Wish I read these reviews sooner. Ordered a floral wreath for front door and it looked nothing like the picture or the description.

Cheap plastic flowers, falling apart.

Been asking for returns label for a week, they just keep saying send pic which I have numerous times.

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

WARNING WARNING WARNING

WARNING WARNING WARNING
This company is a RIP OFF.
DO NOT ORDER from this company.
I very stupidly ordered a hand held grass strimmer and received the blade only. When constantly emailing as phone number does not work. They finally responded asking for a photo of item.
Photos sent still no reply 8 emails later.
I'm still awaiting a returns label.
DON'T WAIST YOUR MONEY OR YOUR TIME......

August 3, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID DO NO USE

Do not use this company,
They try to get out of their own polices and warranties.
I bought a gloucose watch for my husband, it was fine at first but then a fault occurred, customer service was a joke, tried to tell me it wasn't guaranteed, didn't agree with their own polices etc,
I've since sent the watch back as requested with the promise of a replacement, I'm still waiting for the replacement. The customer service just fob you off every time.
To say I'm angry at myself for being conned in this way is an understatement.
AVOID AVOID.

August 10, 2024
Unprompted review
Show reviews in all languages. (189 reviews)

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