Ventur Luxury Travel Reviews 58

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jane and the team have been brilliant. They provided plenty of advice and support for our extended trip to Portugal. My wife has complex medical needs but nothing was too much effort for Jane and th... See more

Rated 5 out of 5 stars

We have been booking holidays & excursions with Jane for approximately thirty five years & can’t recommend her highly enough. Jane has become a trusted friend never letting us down. Whenever we tr... See more

Rated 5 out of 5 stars

My wife and I called in on spec to Ventur Harrogate to pick up some brochures for a big birthday celebration next year. We spoke to Jane who helped us narrow down our search a little. After two furthe... See more

Rated 5 out of 5 stars

Wow excellent service again from Paul at Ventur Luxury Travel. Just come back from Krakow and Paul organised everything. Such professional but equally friendly service. Paul was amazing as usual. Many... See more

Company details

  1. Travel Agency

Written by the company

We believe in a world in which your holiday should go beyond your imagination. We design tailor-made travel experiences with you at the heart. Whether you’re looking for sun-drenched spots for the family, intimate honeymoon hideaways, adrenaline-pumping adventures, exclusive private island retreats or anything else.


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent support from the whole team

Jane and the team have been brilliant. They provided plenty of advice and support for our extended trip to Portugal. My wife has complex medical needs but nothing was too much effort for Jane and the team. Jane went ‘above and beyond’ in ringing us from home to ensure everything was arranged for us.
Now on holiday in Portugal, our accommodation is exactly what we had hoped for.
Very happy with the service provided, we would definitely use Ventur again and very happy to recommend them based upon our experience.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Holiday Experience

I have been booking holidays with Ventur Luxury Travel for a number of years now and have always had a great experience when dealing with them.
I would like to express my gratitude, specifically to Paul Thomas, who has always been professional, courteous and extremely approachable. He has always listened to my plans / wishes and has provided varied, personalised options which have taken the stress out of sorting holiday travel plans myself. I have always felt comfortable and unpressured by him and he makes me feel like a valued customer.
I cannot say enough positive things about Paul; he has often gone above and beyond when assisting me with unforeseen holiday issues.
He takes pride in his work and this reflects in the service he provides - it's the finer details that make the difference.
He is a credit to the Company.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Wow excellent service again from Paul…

Wow excellent service again from Paul at Ventur Luxury Travel. Just come back from Krakow and Paul organised everything. Such professional but equally friendly service. Paul was amazing as usual. Many thanks. Can’t wait to organise the next holiday with him.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful and efficient

I have used Ventur Luxury Travel for years and I always ask for Jane. I usually start with what I'd like to do and how I'd like to get there and what I'd like to do there.
By the end of the first call it is all noted and the same day a call back made with details and options and prices and an email sent for me to peruse.
The service is exactly what I want. Jane is very helpful, professional and follows everything up in a timely manner. I will continue using the services of this company as I can not fault them. Thank you.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Another wonderful trip organised by Ventur Travel

In 2015, we embarked on our first holiday that was booked through Jane at Ventur. Our travel arrangements were quite intricate, encompassing multiple accommodations in various locations and employing diverse transportation modes. Despite the complexity of our requirements, Jane demonstrated exceptional attentiveness and understanding, meticulously crafting a package that perfectly aligned with our preferences.

Over the years we have continued to book special trips through Jane. This year Jane contributed to another memorable travel experience, this time encompassing five Greek islands and again a diverse range of accommodations. As expected, Jane meticulously ensured that our complex itinerary would run smoothly.

Jane and the other staff at Ventur provide an exceptional service to ensure that our excursions meet our expectations and run efficiently, as such we can’t recommend them highly enough

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks very much Jane for helping us to choose the holiday of a lifetime!

My wife and I called in on spec to Ventur Harrogate to pick up some brochures for a big birthday celebration next year. We spoke to Jane who helped us narrow down our search a little. After two further visits with her, and several phone calls and emails, we have just booked a holiday of a lifetime to the Seychelles. We are so thrilled with our choice! Jane has been incredibly patient throughout our various iterations, as well as knowledgeable and very personable. Thanks very much Ventur and Jane in particular. Very highly recommended indeed.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Paul at Ventur Travel is your man…

Paul at Ventur Travel is absolutely brilliant at his job. He has facilitated numerous complex international multi-sector bookings for me over the past several years with ease and aplomb. He is also an absolute pleasure to work with.

As a senior executive in the offshore private client financial services industry, I know the importance of impeccable client service and Paul is the epitome of a client services ambassador whom I would recommend without hesitation. Ben

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you to Sue for an excellent travel experience

Booked our holiday to Thailand with Sue. She was exceptional. She advised us on hotels and flights and was always on hand to answer questions when we were making decisions or had queries. Sue was very helpful and knowledgeable and arranged everything for us, the trip was seamless . A big thank you for making this trip so special. I would highly recommend Sue at Ventur Luxury Travel and will definitely be back to book another holiday.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Singapore & Malaysia Tour

We booked a trip to Singapore & Malaysia through Aimi at the Harrogate shop. Fantastic help , guidance and assistance from Aimi. With genuine interest ensuring every logistical detail was thought through and expertly planned. Even when we had some unexpected delays with Malaysian Border Control creating a few challenges these have been dealt with ensuring we are left with only the very best memories. It is how a company manages the unexpected and deals with a potential negative situation that leaves us as the customer happy to highly recommend and most certainly return to Ventur for our future travel plans.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Venture Tunisian

From start to finish Aimi was helpful, advising which hotels she would recommend, any queries or questions I had about the hotel and area Aimi was very helpful and always happy to help.

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

A huge thanks to Paul Thomas at Ventur…

A huge thanks to Paul Thomas at Ventur Luxury Travel for organising our recent Cruise/stay holiday to Croatia and the Adriatic coast, the service and response of this travel agency was excellent, and I would highly recommend

September 12, 2024
Unprompted review
Ventur Luxury Travel logo

Reply from Ventur Luxury Travel

Hi Alex - thank you so much for your lovely review. Happy Travels!

Rated 5 out of 5 stars

Great service everytime

Aimi at Ventur has helped us with a number of family holidays now, each time doing an excellent job researching and providing options.

July 20, 2024
Unprompted review
Rated 4 out of 5 stars

Jane at Ventur Travel was a great help…

Jane at Ventur Travel was a great help when arranging our 2 centre holiday in Tuscany last month.
She contacted both hotels to ask for their best rooms for us and she regularly rang us with any updates.
Very efficient and friendly service.

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

Jane Catchpole arranged our recent trip…

Jane Catchpole arranged our recent trip to Dubrovnik for 4 women celebrating a very special birthday. She listened to our quite exacting requirements and made all the necessary arrangements including sorting out online check-in, boarding passes and private transfers. She kept in touch throughout and followed up with a personal phone call on our return. Cannot recommend highly enough. Thank you!

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent travel experience

Jane at Venture was brilliant really helpful and knowledgeable. She arranged everything for us and it was seamless taking all the stress out of travel so we could just enjoy our holiday. I highly recommend Venture Luxury Travel and will definitely be using them again in the future.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I had the absolute delight of having Briony dealing with our Honeymoon Requirements. She has the patience of a saint and could not do enough to provide us with our dream Honeymoon.

I wholeheartedly recommend this company to anyone. I could not have asked for more.

April 22, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look