Inara Of London Reviews 

65
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This lady has fantastic customer service, nothing is too much trouble. The quality of the products is fantastic. I have several rings and they're all stunning. I am a loyal customer and love everythin... See more

Rated 5 out of 5 stars

The first product I recieved had a defect, so I wrote to the customer service. They replied immediately and sent me another right away. Their kindness is so pleasant, and they even added a little cute... See more

Rated 4 out of 5 stars

I like most of all the person behind the business. She is a strong, determined women and puts so much care and love into each package that you feel like she would know you personally. It gives me a r... See more

Company replied

Rated 5 out of 5 stars

Most beautiful elegant pieces of jewellery I’ve seen, fit for literally every occasion day to night. Definitely pieces which will be eye catching. Ive brought from Venu J a couple of times and have al... See more

Company replied

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4.8

Excellent

TrustScore 5 out of 5

65 reviews

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Rated 5 out of 5 stars

Lovely jewellery and high quality

Lovely jewellery and high quality. I bought several pieces as gifts for my bridesmaids. They were packed beautifully and arrived really quick. The girls loved them.

July 22, 2020
Unprompted review
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Reply from Inara Of London

Hi Sarah,

Thank you for your lovely review. I am so honoured that Venu J got to be a part of your special process. I truly hope you had a beautiful wedding and I am so happy to hear that your bridesmaid were pleased.

In a world full of so many options, thank you for choosing Venu J

Best,
Venu

Rated 5 out of 5 stars

I love all the pieces by Venu J

I love all the pieces by Venu J! Besides the owner being such a lovely person, you really can see just how much she cares about her products from conception to delivery to the clients purchasing her gems. I purchased a green onyx ring which Venu went the extra mile to customise just for me, it is perfect and I love wearing it! All of her gems catch the light beautifully and are easy and confortable to wear. Very well made, packaged with care and all the attention to detail! Made me feel very special, love the quality jewellry boxes her pieces come in too. Venu knows its all in the details!

July 18, 2020
Unprompted review
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Reply from Inara Of London

Hi Sumaira,

Thank you so so much for such a lovely review! I am so happy that you've had such a positive experience at Venu J. We want everything you buy from us to be just perfect so we are ecstatic that your custom sized Green Onyx Vermeil Gold ring was perfect for you :) We are excited that you are a part of and enjoying your Venu J family journey.

Thank you again!

Best,
Venu

Rated 5 out of 5 stars

My favourite jewellery ever.

My favourite jewellery ever.
The quality and uniqueness of each piece is brilliant and well worth the price.
Customer service is excellent and Venu really goes out of her way to help her customers in whatever way she can.
My orders arrived quickly and were well packaged, complete with personal touches.
10/10, definitely recommend and will shop here again!

July 18, 2020
Unprompted review
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Reply from Inara Of London

Hi Emily,

Thank you for such a lovely lovely review! I am so excited that we are your favourite jeweller ever! I am happy to hear the quality of our jewellery meets your expectations and that you've had a positive experience with our customer service team. I am always excited and more than happy to go the extra mile for my Venu J girls.

10/10 you're an amazing customer and we are so glad to have you as part of our Venu J family!

Best wishes,
Venu

Rated 5 out of 5 stars

Every jewellery lover’s dream

If you love yourself some jewellery you need not look any further. The Venu J collection has pieces for everyone! Whether you like dainty, minimalist pieces or you like statement pieces, Venu’s collection has it all.
I came across Venu (the owner) on Instagram and I am yet to find a collection of hers which hasn't blown me away. Venu as an individual exudes such positivity and is always engaging and forthcoming with her customers whether it be regarding queries about an order or when you interact with her over social media. You can tell a lot of thought and passion goes into each and every one of her pieces and when you receive your Venu J order, you can tell the same level of thought and passion goes into packaging your order to make the experience worthwhile for the customer. The bottom line is you feel well looked after when you shop with Venu J!

July 15, 2020
Unprompted review
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Reply from Inara Of London

Hi Nush,

Thank you for your lovely review. I really appreciate that you've taken time out to provide such a beautiful and in depth description of your experience with us.

I'd also like to thank you greatly for supporting me personally- as a small business this is more than incredible and I am so thankful.

In a world full of so many options, thank you for choosing Venu J. I can't wait to continue the Venu J journey with a community of females like yourself.

Best,
Venu

Rated 5 out of 5 stars

I love her collection

I love her collection. They are beautiful, divine and unique! I purchased a amethyst ring and I love it. The stones are stunning and the quality is amazing. For its price, I will repurchase again. Venu J, is a nice person and she's willing to answer any questions in a polite manner. The packaging is amazing too. I would recommend her collection to my friends and family. :)

July 15, 2020
Unprompted review
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Reply from Inara Of London

Hi Vigashini,

Thank you for your lovely review. I am so happy to hear you loved your Amethyst and Topaz ring! I really loved how it looked on your beautiful brown complexion! I am so happy you've enjoyed the customer service with Venu J! :)

In a world full of so many options, thank you for choosing Venu J

Best,
Venu

Rated 5 out of 5 stars

The best small jewellery business

The best small jewellery business!

Everything is done with so much thought. Gift for yourself, gift for someone else.... you will not regret it.

July 15, 2020
Unprompted review
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Reply from Inara Of London

Hi Yuan,

Thank you for your lovely review! I'm so excited that you enjoyed the Venu J experience. We always aim to make our girls feel like it's Christmas every time they get a Venu J package.

Thank you again for supporting this small business.

Best wishes,
Venu

Rated 5 out of 5 stars

Great customer care.

Great customer care!

I’ve had swift response from Venuj on 2 occasions where my pieces suffered accidental damage. They’ve been gracious in replacing both pieces without any extra charges.

The items of jewellery are delicate and needs careful handling but they’re simply stunning!

July 15, 2020
Unprompted review
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Reply from Inara Of London

Hi B,

Thank you for your lovely review.
In a world full of so many options, thank you for choosing Venu J

Best,
Veu

Rated 5 out of 5 stars

beautiful jewellery and friendly customer service

I bought a gift card but spoke to them on Instagram DM first to make sure it was the best option. They were so friendly and quick to reply, and the gift card was really simple/easy to redeem.

July 15, 2020
Unprompted review
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Reply from Inara Of London

Hi Lizzy,

Thank you for your lovely review. I am so happy to hear you that you had a seamless buying process with Venu J. I hope the customer service received put a smile on your face

In a world full of so many options, thank you for choosing Venu J

Best,
Venu

Rated 5 out of 5 stars

lovely affordable unique jewellery

I bought two lovely rings from Venu J. I am very particular about the jewellery I wear and I was highly impressed by the sizes available particularly as I struggle to find rings in my size because my fingers are quite thin! The packaging it arrived in was so lovely and smelled great too ;). I would highly recommend and will be shopping here again in the future .

July 15, 2020
Unprompted review
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Reply from Inara Of London

Hi Nikita,

Thank you for your lovely review. I am so happy to hear you that you could find the perfect ring sizes for your fingers. We aim to be as versatile as possible and provide custom sizes at no extra cost too :)

I am ecstatic you had such a positive experience with us.

In a world full of so many options, thank you for choosing Venu J

Best,
Venu

Rated 5 out of 5 stars

I love all your Jewels

I love all your Jewels! Just wish I had extra cash and enough outings to wear them all or more often! Excellent customer service and look forward to shopping again with you in the future x

July 15, 2020
Unprompted review
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Reply from Inara Of London

Hi LS,

Thank you for your lovely review. We hope that our sales and special discounts to our girls really help you get that extra sparkle you want :) I am so happy that you've had such a positive experience with our customer service.

In a world full of so many options, thank you for choosing Venu J

Best,
Venu

Rated 5 out of 5 stars

Perfect

Venu J are a wonderful and thoughtful company and I highly recommend their products

July 15, 2020
Unprompted review
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Reply from Inara Of London

Hi Molly,

Thank you for your lovely review. I am so happy to hear you that you had a positive experience with Venu J. I hope the customer service received put a smile on your face

In a world full of so many options, thank you for choosing Venu J

Best,
Venu

Rated 5 out of 5 stars

Beautiful necklace!

July 15, 2020
Unprompted review
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Reply from Inara Of London

Hi Ellie,

Thank you for your lovely review.
In a world full of so many options, thank you for choosing Venu J

Best,
Venu

Rated 5 out of 5 stars

Gorgeous Jewels!!

Gorgeous jewels! I’ve got a couple of pieces now and I love them. Venu is always polite & professional while also being approachable and super friendly!

July 15, 2020
Unprompted review
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Reply from Inara Of London

Hi Rachel,

Thank you for your lovely review. I am so happy to hear you that you had a positive experience with Venu J. I hope the customer service received put a smile on your face

In a world full of so many options, thank you for choosing Venu J

Best,
Venu

Rated 5 out of 5 stars

Couldn't recommend more

Just bought my second ring from Venu J (moonstone oval and flower rings) and I'm just so happy with the ring I already have, it's so mesmerising and feminine but still perfect for everyday use in my opinion. From my knowledge, the rings are plated with gold so they feel very luxurious! there's also a leaflet explaining how to best care for your jewels inside your package when you make a purchase. The owner of the brand is so lovely and she's always communicating with her customers on her Instagram platform, whether its for random catch-ups or queries about the business.

July 14, 2020
Unprompted review
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Reply from Inara Of London

Hi Anisa,

Thank you for your lovely review. I am so happy to hear how much you are loving our Moonstone collection! It is definitely a beauty. Our jewels are made from 18ct Vermeil Gold so it means your beautiful rings have a Sterling Silver base and a extremely thick coating of 18ct Gold on top :)

I am so happy to hear you that you had a positive experience with Venu J. I hope the customer service received put a smile on your face

In a world full of so many options, thank you for choosing Venu J

Best,
Venu

Rated 4 out of 5 stars

I love the person behind Venu J

I like most of all the person behind the business. She is a strong, determined women and puts so much care and love into each package that you feel like she would know you personally. It gives me a really special feeling. Also following her on Instagram showed me how much she cares about her customers and how open she is to feedback. She really build a special relationship to each one of them, far more deep than a usual business would do. I would say customers grow and develop together with her and each benefits from the learnings of the other. I really love that about Venu J.
Concerning the jewellry, I noticed that it's plated with gold (explaining the price). However, I felt like the plating came off very soon after I got my ring when taking into account that I wore it every day. I would therefore recommend the jewellry more for special occasions than for wearing them every day or being really careful as they are quite delicate.

July 14, 2020
Unprompted review
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Reply from Inara Of London

HI Lakuvy,

Thank you for taking the time out to write such a lovely review. I ecstatic to hear you that you had such a positive experience with Venu J. I hope the customer service received put a smile on your face :)

I am so grateful to have you and the other females within the Venu J community on this journey. You all make it so worthwhile for me and this brand couldn't be more perfect to me for that reason. So thank you for joining and being a huge part of Venu J!

Our jewels are made from 18ct Vermeil Gold so it means our jewels have a Sterling Silver base and a extremely thick coating of 18ct Gold on top :) Naturally, with constant wear, the gold can start wearing off revealing the Sterling Silver underneath. We provide a care card with every purchase so you can make the best out of your jewels.

In a world full of so many options, thank you for choosing us.

Best,
Venu

Rated 5 out of 5 stars

One word: Stunning

Most beautiful elegant pieces of jewellery I’ve seen, fit for literally every occasion day to night. Definitely pieces which will be eye catching. Ive brought from Venu J a couple of times and have always been extremely happy and excited. Even her packaging is a beautiful eyesight, you can tell time care and commitment has gone into each packaging. Customer service I cannot fault at all, very efficient. I would definitely recommend 💜

July 14, 2020
Unprompted review
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Reply from Inara Of London

Hi Kiran,

Thank you for taking the time out to write such a lovely review. I am so happy to hear how much you are loving our collection and I love that you've kept coming back to us.

Thank you for being a part of the Venu J community and I am so excited to have you grow with us! I am ecstatic that you've had such a positive experience with Venu J.

In a world full of options, thank you for choosing us.

Best,
Venu

Rated 5 out of 5 stars

Lovely pieces

Lovely pieces, The customer service is second to none - everything is tended to with care. Venu kindly gave some 1-1 advice as to how to keep my jewellery well maintained as well which I appreciate. Excited to see what new pieces will be coming up so I can get grow my collection!

July 14, 2020
Unprompted review
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Reply from Inara Of London

Hi SD,

Thank you for taking the time out to write such a lovely review. I am super happy that you've had such a lovely customer service experience with Venu J. It is so important to me that my girls always feel good when it comes to interacting with Venu J in anyway at all.

I'm just a message away if you have any questions or problems :)

In a world full of options, thank you for choosing Venu J.

Best,
Venu

Rated 5 out of 5 stars

I want the whole collection!!

Loving this brand!! Ended up purchasing 3 pairs of earrings as I simply couldn’t pick just one - everything is absolutely stunning! I’ve been wearing them everyday and they really do add that timeless class to every outfit and go with everything. My order arrived on time in the most beautiful packaging with a surprise treat and handwritten note from Miss VenuJ herself. Super impressed with the brand and service, can’t wait to purchase more of collection!

July 13, 2020
Unprompted review
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Reply from Inara Of London

Hi Sabs,

Thank you so much for taking the time out to write such a lovely review! Thank you even more for believing in Venu J and buying from us. I love that you thoroughly enjoy our jewels and I bet it looks incredible on you!

I hope our customer service put a smile on your face! :)

Love,
Venu

Rated 5 out of 5 stars

Love the brand and collection !!

I have purchased a few items of Venu J's collection over the time and I must say I have been happy with the quality and service provided.
Delivery is always prompt and the packaging of the items are very well presented . They make such lovely gifts as the jewellery boxes they come in are very luxurious and you wouldn't need to go out of your way to find a gift box !
The website is very user friendly and the photos in the website are exactly how the jewellery would be when you receive them. With other brands (not all) the photos can be enhanced and you can be left disappointed when you receive the goods but definitely not with this collection !
As for the jewellery itself they are of such good quality and I have ALWAYS been complimented whenever I wear any piece of Venu J collection. The best part is that as the pieces are unquie everyone keeps asking where I got them from.
I have always had a good experience from the moment I browse to making the purchase to the point of delivery. Also in regards to customer service I have always had a response the same day.
Since buying from Venu J it has changed my taste in jewellery as I am now more drawn to finer pieces as they bring out my attire I have on for the day and it adds a chicness to it.
Will definitely be purchasing more from this brand as it has always been a seamless and pleasent experience and the jewellery is just exquisite.

July 13, 2020
Unprompted review
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Reply from Inara Of London

Hey Sas,

There are not enough words in my vocabulary to express my gratitude. Reading your review makes us feel elated :)
We are super happy that you enjoy the pieces and have had such a positive experience with us. We are glad to hear that the gems match your expectations and that you are grabbing all the right attention - an everyday Cinderella ;)

Love Venu

Rated 5 out of 5 stars

Love love LOVE this brand and lovely lady

Love love LOVE this brand and lady. The stuff is super high quality. I’ve made three purchases now. My friends always ask me where my rings are from and I always send them this way x

July 13, 2020
Unprompted review
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Reply from Inara Of London

Hi Gee,

We absolutely treasure your words. Thank you so much! We are overjoyed that you enjoy your pieces and delighted that you are part of the Venu J family. Keep sending the girls my way ;)

Love Venu

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