Venus Island Reviews 

90
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I eventually did retrieve my order in the style I wanted, however it was a completely different flag compared to my own flag that I purchased for Antigua and Barbuda. I was 100% disappointed and I tho... See more

Company replied

Rated 5 out of 5 stars

First class service and quality products!! I have brought many things from Venus Island. All amazing quality. Ive even requested custom made items and they have been made spot on and even better th... See more

Rated 5 out of 5 stars

I ordered some African Kente Print and Africa Mix wrapping paper for a special birthday. We were due to return to Kenya this year for a special birthday celebration, but Covid-19 put a stop to that s... See more

Rated 5 out of 5 stars

Bought this picture fore my wifes soon approaching birthday. Item arrived undamaged, well packaged and within the given timeframe. Its truly stunning and unique in everyway. My wife will lo... See more

Company details

  1. Costume Jewelry Shop

Information provided by various external sources

African & Caribbean inspired accessories. Hand painted jewellery, clothing and photo signage. Earrings, Beads, Chains, and More at www.venusisland.co.uk


Contact info

3.9

Great

TrustScore 4 out of 5

90 reviews

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3.9

All reviews

(90)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

WRONG ITEM DELIVERED

I eventually did retrieve my order in the style I wanted, however it was a completely different flag compared to my own flag that I purchased for Antigua and Barbuda. I was 100% disappointed and I thought about returning the item, but instead I should just never purchase from here again.

October 16, 2023
Unprompted review
Venus Island logo

Reply from Venus Island

It would have been helpful to communicate that you received the wrong item, as it clearly was not done intentionally and could of been easily rectified. You received an upgraded tracked service, when you opted for standard which here in the UK does not come with tracking. Shipping times are displayed for customers to see before making the decision to purchase.

Rated 2 out of 5 stars

The notebook was thin with very few…

The notebook was thin with very few pages to make a worthwhile journal.

May 20, 2022
Unprompted review
Venus Island logo

Reply from Venus Island

This is described on my website as a 'Notebook'. There are images and a description of the pages also. Its not a journal and isn't described as one. There are 50 pages contained. Additionally what this customer FAILED to mention was that she received an additional complimentary notebook so received two when she only paid for one.

Rated 5 out of 5 stars

Great gifts and service

I recently bought a Christmas present for my husband. Good quality, arrived quickly and looked even better than the pictures. The company was recommended by a friend and I also purchased from their other company too. I have shared the links and will be back.

December 13, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! I advertise this website every year now. I buy the wrapping paper and some other things. Everyone wants to know where I got them from. Just beautiful.

December 2, 2021
Unprompted review
Rated 4 out of 5 stars

The clock is absolutely beautiful

I purchased the I am a Queen clock as a present which was absolutely beautiful and well received by the recipient at Uni. Please note the crown on the clock is designed to be off centre and not as the 12 O'clock marker. This does not take away from it's beauty and original design. Delivery was quick. Item was packaged well to avoid accidental damage during transportation. Great customer service as I had a tailor-made request which was met. I haven't given this a 5 star rating simply because I wish the affirmations which are in gold were more prominent on a pink background as they appear on the one advertised in black. They need to be brighter so as to be read clearly from a distance, on different coloured backgrounds. I'm sure this won't be a problem moving forward and will be taken on board as this appears to be a young and ambitious company with desires to grow in this particular market of culture and representation. I will be purchasing from this company again.

October 7, 2021
Unprompted review
Rated 4 out of 5 stars

I love the designs from Venus Island

I love the designs from Venus Island, they feel fresh and new. Every time I wear a piece I am sure to get a positive reaction followed by being asked where I bought it. I'm waiting for all pieces to come with range of earrings, bangles and or pendant because I love to match my accessories. I have just ventured into the Island designs and it is great to be able to twin Islands together to produce a personalised piece - I purchased as a home gift, and everyone loves it. Items are light in weight, and have a hand/home made feel and look to the finished product. I love such pieces, so am happy to recommend and will purchase from agin.

July 9, 2021
Unprompted review
Rated 4 out of 5 stars

More Funky AfricAfro Black Designs Please!

I was very pleased with the packaging and the delivery. The items I received were as expected and the designs are really good. I would love to see even more creativity in the AfricAfroEccentric area. As a child of the 60's era, this range of accessory really suits my style and I would purchase more diverse designs, that fit my black culture, if they were available.

May 8, 2021
Unprompted review
Rated 5 out of 5 stars

Fast delivery and Prompt Service

Shipping was faster than I expected from the UK to the US which is very positive. Communication is also very prompt and clear. The piece arrived and it is absolutely beautiful and I intend to order some more pcs and even custom designs. Thoroughly Excited.

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Venus Island Jumper

I purchase a jumper from Venus Island and I love it!!! Such a clean design, and looks exactly like to the picture on their website but even better. Wish there was more designs. But I will be keeping my eye out after this review.

December 25, 2020
Unprompted review
Rated 5 out of 5 stars

Customer service was great!!!!

I was contacted because the item I ordered was not complete, however the alternative that was provide was amazing. I work in retail as a manager in a company that prides itself on customer service and this is the type of level we expect. I rarely get it from other retailers let alone an online one. Very happy especially as it’s a small black owned business. I’ll most definitely shop again and recommend!!!!

December 22, 2020
Unprompted review

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