I recived my love doll today, it was so beautiful, so life like, I had made a special order love doll, from Venus Love Dolls, this is the second love doll, that I have ordered, both dolls were deliv... See more
Company replied
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I recived my love doll today, it was so beautiful, so life like, I had made a special order love doll, from Venus Love Dolls, this is the second love doll, that I have ordered, both dolls were deliv... See more
Company replied
Product came untouched and well packaged. Faster delivery and their customer service are amazing and kind.
Company replied
High quality craftsmanship using high quality materials. Get the optional clothing package. Boots look nice and protect feet. Follow care and handling instructions. Use extra care to position hands to... See more
Company replied
You are going to have to take back the doll and refund. The doll upon arrival was dirty with multiple nicks out of the silicone. The greasy dirt is unremovable. The box appeared broken and packing t... See more
Company replied
Authentic online sex doll shop providing high-quality, genuine sex dolls throughout the world, located in Los Angeles California.
20254 Bentley Way, 91326, Porter Ranch, United States
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Fantastic customer service--they were very helpful and attended to my purchase needs! Would highly recommend this business to others that are interested in such products.

Reply from Venus Love Dolls
Their customer service was timely and excellent! I will purchase from them again when I’m in a position to pay for this amazing item.

Reply from Venus Love Dolls
Amazing, straight up quality and hella discrete so if u wanna make an anonymous purchase for yourself theyre the ones to go too.

Reply from Venus Love Dolls
Well besides the painful experience of trying to drag an 80 lb box out to the car and up the stairs. But besides the the doll was in great quality. I have course read the care instructions and the day before she arrived at the post office I actually prepared for all this. The company who gave me the doll actually threw in a third wig for free I was surprised in fact they even threw in another lingerie. All in all I'm very happy with my purchase no real complaints she works just wonderful everything works out just fine

Reply from Venus Love Dolls
This was the most amazing and realistic toy I have ever bought. The quality is incredible and feels sooooooo good. I am beyond happy and will definitely get more from them. Definitely worth every penny.

Reply from Venus Love Dolls
You were fast on the order! You promised to modify or change the specs of the doll! Everything was there except the FREE lubrication bottle you people said you give with each unit!

Reply from Venus Love Dolls
Quality product, had a couple issues but they were resolved and everything arrived on time.

Reply from Venus Love Dolls

Reply from Venus Love Dolls
It was exactly as described, they even gave me something a little extra

Reply from Venus Love Dolls
My life size silicone sex doll is amazing her breast are full and soft front and back door very life like spent the whole weekend with my very sex doll in bed I will be purchasing many more life size silicone sex dolls in the future

Reply from Venus Love Dolls

Reply from Venus Love Dolls
Would have given a 5 star but there was a problem the 1st time I tried to purchase a doll. They had the wrong purchase price that was advertised for a particular doll I wanted. As a result there was a price increase. They did offer me a discount. on 3/17/23 I purchased doll on .4/14/23 doll was delivered. Doll was well packed zero damage. Quality of doll is excellent. Boobs are extremely life like and bigger than they appeared on site. Butt & vagina are tight and textured inside they feel incredibly real when warmed up. Absolutely get the standing feet and gel breast !!! Doll did not come with 1st outfit as advertised. Customer service Rep SANDY OR SANDRA WAS GREAT !! She kept in contact during the entire process. Will or would I purchase again ? They are LEGIT SO ABSOLUTELY.
I appreciate the answers of Sandy but, the information that he gave me (they don't ship warehouse dolls overseas, Tantaly brand), must be declared on the website and like that avoid problems with the costumers.
Moreover, the website needs more filters for faster searches.

Reply from Venus Love Dolls
Overall throughout whole experience I received outstanding customer service from the company relating to any questions I had about my order and the manufacturing process. Sandy I want to say thank you again! I’d highly recommend purchasing from Venus Love Dolls.

Reply from Venus Love Dolls
I would like to sincerely thank Sandy for her efforts in my order. When I contacted Sandy and Venus Love Doll on the order Sandy got back in contact with me promptly and answered all of question about the order. During the entire order process Sandy and I exchanged e-mail on several occasion and I was satisfied with process. During the process Sandy will notify you when the product is ready and will share
photo and video with you that way you can see what you are ordering. When the order process was complete Sandy followed through on the
shipping keeping me informed on the exact day that the order would be shipped. When Sandy e-mailed me that my order was ready for shipping, I received it rather fast and was surprised and am very happy with the selection and the work that they put in to make Ashley.
Thank You Sandy,

Reply from Venus Love Dolls
They have a layaway plan to help you pay for your doll over time.

Reply from Venus Love Dolls
Excellent service for an interesting and useful product.
First time buyer, wanted a doll for a heavy workout when I wanted one and it does not fail to deliver. Depending on how things go I may purchase another. First time purchase and the support staff definitely made sure I would be satisfied with the doll I was buying by way of positive confirmation and continuous updates on the shipment process. The site is designed well enough to find the right product and had the info I was looking for to make sure I'd be pleased with my purchase.
All around a company that does exactly what it says on the site, which I greatly appreciate.

Reply from Venus Love Dolls
Venus Love Dolls had very attentive, responsive customer service. Kept us informed throughout the entire process. Highly recommend.
I'm going to leave five stars because Venus love dolls has an amazing customer service team. I placed my order, they have tons of payment options so that nearly anybody who has ever dreamed about having one of these dolls to keep them company is going to be able to do so.
I purchased a starpery doll. I was taken back by just how beautifully realistic her face was and the fact that she resembles both a Hollywood crush and a fictional character crush. Literally a fantasy come true
Starpery however took about twice as long to manufacture the doll as indicated. Venus lists in their shipping section that the doll is manufactured within a week and shipped out within another week in that ideally you wait about 14 days to get your doll
I waited more like a month. But through that entire time Sandy and the rest of the amazing customer service team here were giving me updates about what was going on and when I could expect the doll to be finished and when I could expect it to ship
As such I was never worried about anything happening and sure enough she came today
She has just a couple of minor blemishes visually, there's a little bit of discoloration on her lips. But overall it's nothing to really be concerned with. I tell myself it just makes her unique and even if somebody ordered the same doll with the same design choices (of which they offer many). She would still be my unique girl.
I'm still getting used to her quirks and the best way to handle her, but I know no matter what I will not be disappointed. She's got a cute little outfit on and is chilling right next to me and it's worth it just for the companionship, never mind the bedroom play.

Reply from Venus Love Dolls
As described, received correct factory photos prior to shipping, great communication.

Reply from Venus Love Dolls
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