Kept informed on delivery by Vera. The knickers are of good quality and well made. 4/5 because they don't hold my heaviest leakage which occurs once a month when i would have been menstruating which... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Confident
I find I am more confident about going out and about knowing that a leak is not going to spoil the outings
Counterproductive repel moisture
They look good, but moisture just is repelled and not absorbed. Counterproductive
Life is so much better now that l have…
Life is so much better now that l have Vera's undies, no more pads just comfort knowing l can enjoy living my last few years without the shame of leaks. Thank you l am 77 and more confident now.
Knickers do what you say but not all…
Knickers do what you say but not all fit perfect
A figleaf of the imagination.
I made the first order rather by accident and then they persuaded me to get a second at half price. Hey, I couldn't sleep, I was muzzle. Anyway, as soon as I woke I emailed to ask to cancel. They said they would let me know. Then I received a notice to say the item had been despatched. I replied to that, noting that my request to cancel had failed, should I refuse delivery? Then I got another message saying my order would be late because they hadn't sewn it yet, but it would be extra special. At this point I contacted my bank who returned my money. Tbh, I thought it was a complete scam & surprised that apparently it actually exists.
Happy customer
I received my order after a short delay but was kept informed of the change of expected delivery date. The wait was worth it. I found the pants to be a good fit (althouth i would have liked a slightly higher waist, but i am 6ft tall.) They are comfortable, easy to wash and dry and have not had a leak or smell to cause an embarrassment. They are on the expensive side but I think they are worth it.
Fit !
Sadly at the size I ordered do not fit me as of yet! However im in the process of lossing weight. So hopefully in a few months they will.
The fabric feels nice against the skin, and they do not feel bulky, like wearing a pad does.
So once they fit, I will then be able yo leave a better review.
The star I've given is just due to the fact I cant wear them yet.
This product is life changing for me
This product is life changing for me. An answer to prayer you might say. I read the the negative reviews about sizing, quality and customer service, but that was not my
experience. I am thrilled to find these. Even more than when I discovered washable pee pads for my puppy. Well worth a try.
Best Customer Services.
Although the underwear came up small. The customer after sales is second to non. They are sending me the next size up free of charge.
The best customer services I have ever dealt with.
I have copd and l have a permanent…
I have copd and l have a permanent cough which was causing mild leakage. These underwear are amazing for this problem and have given me the confidence to leave my house again. I now have 20 pairs. Very absorbent and soft and unlike a nasty pad my skin is dry and odour free. They wash well and dry quickly.
Thank you.
Probably Fine
My purchase was returned to sender due to a delivery problem on my end. Waiting for a refund
Good quality material nice to get rid of pads
Good quality material , helps with urine leaks encouraged bladder controls . By not irritating personal area , have just ordered ten more paird
VERA's pants really do work.
These pants are lovely to wear, so comfy & light weight. They do as they say in their advert like, feeling dry still if you have a small leak ! I bought three packages ...
Wonderful customer service.
It was easy to place an order. I was kept informed when there was a delay. The products were very well made, the fit was excellent and they were comfortable to wear.
They are so brilliant thank you so much…
They are so brilliant thank you so much I will be getting more
I ordered XL and was sent SX and can't…
I ordered XL and was sent SX and can't see anywhere i can send an email to. It might have even been XXL as overseas sizing is always small, definitely not XS
Mostly very happy - but Oops!
I have just received my third order. Only brand I have had which keeps me entirely dry and the garments are odour-free, unlike other brands which I have tried. The extra layer makes all the difference. The fabric feels comfortable on my skin and the size after comparison of UK and US sizing, plus an online query - is perfect. My skin is not irritated by the stitching nor the elasticand the comfortable seams are superb. These are all pluses. However there is one big problem (hence my only awarding 4 stars).
Each pair, after only 1 wash at a low temperature, slides down! I daren’t wear them with a dress or skirt! If wearing trousers, this results in the garments gathering around my rear end. Thank goodness they can't travel any further - but there is an unsightly bulge where there ought not to be one!
Pleased generally with knickers but…
Pleased generally with knickers but feel they could be deeper from waist to between legs.
Also took quite a while to arrive, I know cards sent to USA from UK take 5/6 days so expected about the same delivery time. I have ordered some more, but 4 layer ones this time.
I wrote a review 4 days ago about…
I wrote a review 4 days ago about "Vera's "being a completely fabricated company which I still stand by as false advertising and misleading women about them having factories in the countries you think you are placing your order from that it would be local postage for returns and refunds when all orders are shipped from China at a huge cost to return , I was told in one of the many emails from them that they are a small company and not to be upset with them, well that's odd as reading other complaints Vera's supposed to have factories all over the world ! they will offer you free replacements to hang onto your money but this is no use if you don't like the undies because of then being made of nylon not cotton as advertised , I persevered with my complaint and got a full refund without sending the unwanted items back to China and was asked not to put any more complaints on this site, I appreciate the full refund which was credited to my account within a few days but that does not take away the feeling of being "tricked" by the whole Vera's story.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








