Vera Underwear Reviews 501

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 272 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality and effectiveness of the products, finding them comfortable and reliable for managing leakage. Reviewers often highlight the soft materials, good fit, and the confidence these items provide, with some noting they are superior to other brands. The products are frequently praised for being discreet, easy to wash, and effective in preventing leaks and odors. However, some people were dissatisfied with the pricing, considering the products to be expensive. There are also concerns about sizing inconsistencies, with some finding items too small or not fitting as expected, and issues with delivery times and customer service for some orders. A few customers reported that the products did not perform as advertised, experiencing leaks or discomfort, and questioned the material composition.

What people talk about most

Product

People report ambiguous experiences with product, with many customers praising the comfort, quality, and... See more

Quality

Consumers find quality to be ambiguous, with many praising the good quality fabric, comfort, and effective... See more

Order

Customers consistently note ambiguous experiences with order, with some finding the ordering process easy and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers experiencing prolonged delivery... See more

Price

Customers express significant dissatisfaction with the pricing, often finding products expensive and not... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kept informed on delivery by Vera. The knickers are of good quality and well made. 4/5 because they don't hold my heaviest leakage which occurs once a month when i would have been menstruating which... See more

Rated 4 out of 5 stars

My exsperience has bean orsim because of Vera’s care she has had in her company producks and in her customers, and staff…🥰 Vera made me feel good, as had others haveing the same problims…I loved m... See more

Rated 4 out of 5 stars

Vera's undies are are better than i expected as so many other ones i bought have always been a bit of a let down. Sizing i would say if you're not quite sure i would size up one. My only disappointm... See more

Rated 4 out of 5 stars

I feel more confident when I go out wearing Vera underwear knowing any leakage will be “ caught” and I can continue the day ( till I can do an underwear change) without worrying about any discomfort... See more


3.4

Average

TrustScore 3.5 out of 5

501 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Confident

I find I am more confident about going out and about knowing that a leak is not going to spoil the outings

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

A figleaf of the imagination.

I made the first order rather by accident and then they persuaded me to get a second at half price. Hey, I couldn't sleep, I was muzzle. Anyway, as soon as I woke I emailed to ask to cancel. They said they would let me know. Then I received a notice to say the item had been despatched. I replied to that, noting that my request to cancel had failed, should I refuse delivery? Then I got another message saying my order would be late because they hadn't sewn it yet, but it would be extra special. At this point I contacted my bank who returned my money. Tbh, I thought it was a complete scam & surprised that apparently it actually exists.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer

I received my order after a short delay but was kept informed of the change of expected delivery date. The wait was worth it. I found the pants to be a good fit (althouth i would have liked a slightly higher waist, but i am 6ft tall.) They are comfortable, easy to wash and dry and have not had a leak or smell to cause an embarrassment. They are on the expensive side but I think they are worth it.

September 19, 2025
Unprompted review
Rated 3 out of 5 stars

Fit !

Sadly at the size I ordered do not fit me as of yet! However im in the process of lossing weight. So hopefully in a few months they will.
The fabric feels nice against the skin, and they do not feel bulky, like wearing a pad does.
So once they fit, I will then be able yo leave a better review.
The star I've given is just due to the fact I cant wear them yet.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

This product is life changing for me

This product is life changing for me. An answer to prayer you might say. I read the the negative reviews about sizing, quality and customer service, but that was not my
experience. I am thrilled to find these. Even more than when I discovered washable pee pads for my puppy. Well worth a try.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Best Customer Services.

Although the underwear came up small. The customer after sales is second to non. They are sending me the next size up free of charge.
The best customer services I have ever dealt with.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

I have copd and l have a permanent…

I have copd and l have a permanent cough which was causing mild leakage. These underwear are amazing for this problem and have given me the confidence to leave my house again. I now have 20 pairs. Very absorbent and soft and unlike a nasty pad my skin is dry and odour free. They wash well and dry quickly.
Thank you.

September 30, 2025
Unprompted review
Rated 4 out of 5 stars

Mostly very happy - but Oops!

I have just received my third order. Only brand I have had which keeps me entirely dry and the garments are odour-free, unlike other brands which I have tried. The extra layer makes all the difference. The fabric feels comfortable on my skin and the size after comparison of UK and US sizing, plus an online query - is perfect. My skin is not irritated by the stitching nor the elasticand the comfortable seams are superb. These are all pluses. However there is one big problem (hence my only awarding 4 stars).
Each pair, after only 1 wash at a low temperature, slides down! I daren’t wear them with a dress or skirt! If wearing trousers, this results in the garments gathering around my rear end. Thank goodness they can't travel any further - but there is an unsightly bulge where there ought not to be one!

September 16, 2025
Unprompted review
Rated 4 out of 5 stars

Pleased generally with knickers but…

Pleased generally with knickers but feel they could be deeper from waist to between legs.
Also took quite a while to arrive, I know cards sent to USA from UK take 5/6 days so expected about the same delivery time. I have ordered some more, but 4 layer ones this time.

September 1, 2025
Unprompted review
Rated 3 out of 5 stars

I wrote a review 4 days ago about…

I wrote a review 4 days ago about "Vera's "being a completely fabricated company which I still stand by as false advertising and misleading women about them having factories in the countries you think you are placing your order from that it would be local postage for returns and refunds when all orders are shipped from China at a huge cost to return , I was told in one of the many emails from them that they are a small company and not to be upset with them, well that's odd as reading other complaints Vera's supposed to have factories all over the world ! they will offer you free replacements to hang onto your money but this is no use if you don't like the undies because of then being made of nylon not cotton as advertised , I persevered with my complaint and got a full refund without sending the unwanted items back to China and was asked not to put any more complaints on this site, I appreciate the full refund which was credited to my account within a few days but that does not take away the feeling of being "tricked" by the whole Vera's story.

September 16, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look