Absolutely in love with Vera May! Their handbags are gorgeous — super stylish and well made, whether you go for genuine or vegan leather. The quality is really impressive for the price. Ordering was a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A+ seller, delivery postal service worst it's ever been…had to pick up my own parcels from the actual airport…don't know why sellers & people are paying postage ...no stars for the postal service..No... See more
I have a Vera May bag which I love and have received many positive comments. So this was the first site I looked at as I appreciate their quality and longevity. I had trouble finding a silver... See more
Ordering via the website was very easy. Received a phone call the next day regarding the delivery address - the staff on the phone were very pleasant and the problem was easily fixed. Ordered on Thu... See more
Company replied
Company details
Information provided by various external sources
Vera May is a modernist collection of statement pieces, a genuine leather women handbag in Australia. We have different colours collection like Black, Red, Blue, Pink, Silver, Gold, Yellow and Orange leather handbag. Shop online for wallets, purses, ba...
Contact info
Sydney, United States
- veramay.com.au
Love it
Love the products. Great quality . Thanks so much. A vera may fan
May 11, 2020
Unprompted review
Reply from Vera May
Hi Tracey,
Thank you for your review. We're happy to hear that you love your new Vera May product!
Kindest Regards,
Vera May
Great experience
Great experience. Easy to order and received my bag today. Absolutely fabulous!!
May 8, 2020
Unprompted review
Reply from Vera May
Hi Julia,
Thank you for your kind words! We're glad to hear that you loved your Vera May experience :)
Kindest Regards,
Vera May
Excellent service and follow up to…
Excellent service and follow up to confirm address
May 8, 2020
Unprompted review
Reply from Vera May
Hi Marie,
We appreciate your review. Our staff are very thorough and will always strive to provide the best service for our customers :)
Kindest Regards,
Vera May
Thank you so much
Thank you so much, my bag came yesterday, was impressed with the way it was packed and it arrived in perfect condition. I love the bag I selected, have got another one at home which I have been using for the passed 4 years and it looks as good as the day I bought it, so many people remark on how lovely it is. Thank you also for the free gift you sent me it will come in handy. I hope all your staff are going okay in this very hard time and I wish them well. Thank you again Caryl Anderson
May 7, 2020
Unprompted review
Reply from Vera May
Hi Caryl,
Thank you for your kind words! We're glad that we could provide you with such service.
Would you like to provide us with more information on where we can improve? We'd love to give all of our customers the absolute best experience :)
Kindest Regards,
Vera May
Very happy with my purchase quick…
Very happy with my purchase quick service will use this company again .
May 6, 2020
Unprompted review
Reply from Vera May
Hi Rosalie,
Thank you for your kind words, we're glad to know that we'll hear from you again!
Kindest Regards,
Vera May
So happy with the hand bag
So happy with the hand bag, will be shopping again for more hand bags, happy you do after pay also😊
May 5, 2020
Unprompted review
Reply from Vera May
Hi Joanne,
Thank you for your kind words. We're glad to know that you're happy with your purchase experience!
Kindest Regards,
Vera May
Excellent customer service
First purchase. Great customer experience and on time delivery. Had a question over the phone and I spoke to Julia , she was very helpful and lovely, will definitely shop again.
May 5, 2020
Unprompted review
Reply from Vera May
Hi Percy,
Julia is very happy to hear that! We're all glad that we could provide you with a great experience :)
Kindest Regards,
Vera May
I love it matching well with my outfit…
I love it matching well with my outfit thank you again..x♥️🌺🙂...
May 4, 2020
Unprompted review
Reply from Vera May
Hi Nicole,
We're glad to hear that you love your new purchase. I'm sure that your outfit looks stunning!
Kindest Regards,
Vera May
Reply from Vera May
Hi Vikki,
Thank you for your review, were glad to hear that you're happy with your product!
Kindest Regards,
Vera May
They were very efficient with their…
They were very efficient with their posting of my bag. Great communication. Reason why I dropped a star was the bag that was sent to me wasn’t the one I ordered.
May 3, 2020
Unprompted review
Items delivered promptly and in good…
Items delivered promptly and in good condition.
April 28, 2020
Unprompted review
Reply from Vera May
Hi Teresa,
Thank you for your review. We're glad to know that you were happy with your product and the delivery :)
Kindest Regards,
Vera May
Really happy with my new Darling bag…
Really happy with my new Darling bag great size & super soft . Delivery was fast & there was even a little surprise shopping bag included 😊
April 25, 2020
Unprompted review
Reply from Vera May
Good Morning Liz,
We're glad to hear that you like your new handbag! Thank you for your kind words :)
Kindest Regards,
Vera May
Very fast delivery and we'll packaged.
April 24, 2020
Unprompted review
Reply from Vera May
Good Morning Sheila,
Thankfully, courier companies are still doing the best that they can to get everyone's parcels to them on time. We're glad to hear that your package came faster than expected!
Kindest Regards,
Vera May
Product was exactly what I ordered
Product was exactly what I ordered, but very poor with delivery tracking
April 24, 2020
Unprompted review
Reply from Vera May
Good Morning Karen,
We appreciate your feedback and we do apologize for the issues you had. We are currently working on better ways to feed through our customers tracking numbers via our website. While this is in progress, we do put our tracking numbers in the order notes section. However, we have noticed that the tracking numbers can still be easily missed.
Thank you for bringing your issue to our attention, we are working on it :)
Kindest Regards,
Vera May
The item was dispatched and arrived…
The item was dispatched and arrived super fast. When I realised it was not what I wanted, I sent the item and it was processed with a refund within an hour if it's return. A really efficient company.
April 23, 2020
Unprompted review
Reply from Vera May
Hi Collette,
We're sorry to hear that the product couldn't meet your needs. However, we do appreciate your kind words and we are glad that we could help you out in such a timely manner :)
Kindest Regards,
Vera May
Nice handbag and quick delivery
April 23, 2020
Unprompted review
Reply from Vera May
Hi Marissa,
Thank you for your kind words. We're glad to hear that you're happy with your purchase :)
Kindest Regards,
Vera May
Very happy with the service and quality…
Very happy with the service and quality of the wallet.
April 22, 2020
Unprompted review
Reply from Vera May
Good Morning Karren,
Thank you for your kind words. We're glad to hear that you're happy with your new wallet and the service that was provided :)
Kindest Regards,
Vera May
Very good service
Very good service. Bag is,exactly how it was in the photo
April 22, 2020
Unprompted review
Reply from Vera May
Good Afternoon Chris,
We appreciate your feedback, and we're glad to hear that you're happy with your Vera May product :)
Kindest Regards,
Vera May
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.