Verbling Reviews 783

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Verbling has absolutely no respect for its teachers, and the platform is clearly falling apart. Communication is poor, support is inconsistent, and decisions seem to be made without any r... See more

Rated 1 out of 5 stars

Be cautious when buying bulk lessons from Verbling. If you decide to cancel after a couple of lessons (bad instructor), they charge you per lesson at the original price rather than the discounted bu... See more

Company replied

Rated 5 out of 5 stars

My 11 year old son only started his 1 hour/week Spanish lessons 7 weeks ago. He says he learned more Spanish in 7 weeks than Frech in 7 months of secondary school schooling. I speak a bit of Spanish a... See more

Rated 5 out of 5 stars

I inadvertently, through mu own mistake, bought many more lessons than intended. When I explained it to the folks at Verbling, and asked for a refund (which I thought would go against their normal pol... See more

Company details

  1. Language School

Information provided by various external sources

Verbling’s mission is to empower people all over the world to become fluent in a foreign language. We use online live video technology to help people develop their skills together with teachers and students on a global scale. The teachers and students who make our mission possible are spread across six continents.


Contact info

3.4

Average

TrustScore 3.5 out of 5

783 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great teacher service

Great teacher service! Pete is amazing, friendly and very professional.

July 24, 2023
Unprompted review
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Reply from Verbling

Hello Margarita!

Thank you for your review!

We are happy to read you are enjoying our Verbling lessons 😀

Happy learning!

All the best,

Verbling Team.

Rated 5 out of 5 stars

the best language learning platform you will find

After many years with Verbling I can say it is the best language learning platform on the market, for teachers and students alike. It provides numerous learning tools that facilitate classroom experience and enhance learning, with an excellent customer service.

July 6, 2023
Unprompted review
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Reply from Verbling

Hello Martina,

Thank you for your kind words! ⭐️

We are happy to read you are learning languages with us and that you are also enjoying our platform 😀

All the best,

Verbling team.

Rated 4 out of 5 stars

Very nice and effective customer…

Very nice and effective customer service ! Responds quickly to satisfy every request. Busuu is worth a try !

July 5, 2023
Unprompted review
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Reply from Verbling

Hi Elisabeth,

Thank you so much for your kind review!

We're happy to see that you're enjoying classes with Verbling.

From our side, we always will be here to support you with the platform and solve any possible question or concern you may have!
 
We wish you best of luck!
 
Verbling Team

Rated 4 out of 5 stars

I have a FABULOUS Spanish teacher…

I have a FABULOUS Spanish teacher named Elena. She is patient, engaged, encouraging, and fun. She's great with a variety of learners. I'm struggling to build back the Spanish I learned (and forgot) decades ago; my husband, who is trying to perfect his Spanish, takes lessons from Elena and says she a great teacher too. We are both learning SO quickly from her. As for Verbling's website: The interface is pretty clever. It has a lot of ways to see and do lessons and homework, and it has a way to message your teacher if you have questions outside of class. The only reason I give Verbling a 4, not 5, is that the website can be wonky (not during class), especially when you're trying to sign up for the lesson dates. It's annoying to have to keep trying to sign up. On the other hand, the one time I reached out for Verbling's help (re payment), the worker fixed the problem in just a few minutes. I was impressed!

July 4, 2023
Unprompted review
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Reply from Verbling

Hello Ruth,

Thanks a lot for your review!

We're grateful for all the feedback that we receive, and this motivates us to continue working hard to improve our product.

If you need any assistance, please get in touch with us at support@verbling.com.

Many thanks,
Verbling Team

Rated 5 out of 5 stars

Quick and friendly reply

July 3, 2023
Unprompted review
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Reply from Verbling

Hi Daniela,

Thank you so much for your kind review!

We're happy to see that you're satisfied with our support and enjoying our platform.

All the best,

Verbling Team

Rated 5 out of 5 stars

I have been using Verbling for many…

I have been using Verbling for many years now. I tried learning English, Italian, and Chinese. Loved all the teachers. Verbling staff are professional and respond quicky to my inquiries.

July 1, 2023
Unprompted review
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Reply from Verbling

Hello Marwa,

Thanks for taking the time to write us a review and for your great feedback!

We are glad to see that you enjoy studying with us and engaging with our teachers and support team.

We wish you the best of luck with your studies.

Verbling Support

Rated 5 out of 5 stars

The staffs of Verbling have always do…

The staffs of Verbling have always do their great job to support us!

June 23, 2023
Unprompted review
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Reply from Verbling

Hello Nguyen,

Thanks a lot for your review!

We are very pleased to hear that our support team provided you a good support. 😊

We're grateful for all the feedback that we receive, and this motivates us to continue working hard to improve our product.

Thanks,
Verbling Team

Rated 5 out of 5 stars

Helpful

They answer fast, they are always helpful and the answers are personalized.

June 19, 2023
Unprompted review
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Reply from Verbling

Hi Alejandra!

We're happy to see that you're enjoying learning with Verbling 😀

Good luck with your further studies! ⭐️

All the best,

Verbling Team.

Rated 4 out of 5 stars

Unable to book lessons

I had a problem where I was unable to book lessons with a particular teacher, and after discussing it with the teacher and reporting the problem to Verbling, the problem was resolved within a day or two, and I booked lessons the next day. The only problem was that the problem had occurred for several months and I was unsure if my teacher was even teaching lessons at the time (because the site told me he was unavailable for lessons).

May 29, 2023
Unprompted review
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Reply from Verbling

Hello Anastas,

Thanks a lot for your review!

We're grateful for all the feedback that we receive, and this motivates us to continue working hard to improve Verbling.

Thanks,
Verbling Team

Rated 5 out of 5 stars

Great Customer Service

Customer service responded to my concern very promptly and also rectified the problem quickly and fairly!

May 25, 2023
Unprompted review
Verbling logo

Reply from Verbling

Hello Christine,

Thanks for taking the time to write us a review.

We are glad to see that you appreciated our service!

We wish you the best of luck with your studies.

Busuu Team

Rated 5 out of 5 stars

Verbling is great!

I’ve been teaching on Verbling for 2 years now and I had no stress using it. Also, when I had a cashing out problem their support was quick and very helpful. I recommend using Verbling!

May 23, 2023
Unprompted review
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Reply from Verbling

Hello,

Thanks a lot for your feedback!

We're grateful for all the feedback that we receive, and this motivates us to continue working hard to improve our products.

Best wishes,
Verbling Team

Rated 5 out of 5 stars

can't get on a class due to tech issue

I couldn't get on my class due to a tech issue. The customer service helped to issue a credit to my account.

May 1, 2023
Unprompted review
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Reply from Verbling

Hello, Jenny!

Thanks for your review.

We're very sorry for your disappointment in regard to connecting issues.

We are glad to hear that our team was able to resolve your problem.

If you experience any further issues, please contact us again.

Many thanks,
Verbling Team

Rated 5 out of 5 stars

Speedy response

Peter gave useful pointers and responded quickly.

April 29, 2023
Unprompted review
Verbling logo

Reply from Verbling

Hi Jair,

Thank you for the great feedback.

Have a nice day,

Busuu Team

Rated 5 out of 5 stars

Good experience with rep…

The specific rep I spoke with (Peter) couldn't do anything about a situation that in fact, I caused, but he still spoke in a reasoable tone and helped me see how I could prevent the issue in the future. That tone was much appreciated.

April 3, 2023
Unprompted review
Verbling logo

Reply from Verbling

Hi!

Thanks a lot for your review!

We're grateful for all the feedback that we receive, and this motivates us to continue working hard to improve our product.

Many thanks,
Verbling Team

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