Used 86 / 100 credits of the free trial and literally didn't do a single thing. Sent me nothing back. Replies didn't make sense. This is literally the worst ai software I've ever used. Would... See more
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I can't fault Verdant's service - our order was dealt with promptly & arrived securely packaged. This bird bath is perfect, decorated with an appropriate sentiment round the edge which doesn't det... See more
Company replied
It was a great experience despite couple hiccups. Chris was very helpful and promptly supplied me with missing parts. Delivery was extremely fast and now I am a happy owner of new Maze 180 lt tumbler... See more
Company replied
I couldn’t recommend this company enough! I ordered the Dewdrop Bee and Bug Hotel for my garden, and it looks absolutely stunning. The product is very well made and of excellent quality. Delivery wa... See more
Company replied
Company details
Written by the company
Verdant is a UK gardening website selling innovative garden products for people to connect with nature and lead happier, healthier lives. Established in 2015, we are a small, family-run company that prides itself on excellent customer service, only offering garden products that we feel provide the best quality, reliability and value for money.
Contact info
28A Distons Lane, OX7 5NY, Chipping Norton, United Kingdom
- 07847 135371
- info@verdant.co.uk
- verdant.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Excellent communication and very fast…
Excellent communication and very fast delivery.Packaging robust.

Reply from Verdant
Thank you Verdant!
Easy to order, and it arrived within the stated delivery times. It would have been helpful though if the driver had rung the bell to tell us it was there instead of just leaving it on the doorstep

Reply from Verdant
Green Johanna hot composter
Very good product, looks smart sitting in the corner of the garden. Bought two, so we could alternate between them, to allow one to compost while filling the other one. Only just started, so can’t comment on how well they work yet. My only criticism is that the flashing from the injection moulding of the plastic pieces could have been trimmed off properly before despatch. It should be mentioned in assembly instructions to trim flashing off to allow the parts to fit together without snagging before assembly. Reminds me of another well named Swedish store which needs some assembly know how to complete. It took a while with a Stanley knife to trim the parts to allow them to fit together snuggly. Once done the parts fit together relatively easily.

Reply from Verdant
Long reach watering can
Very pleased with my new watering can! Arrived in good time and condition. Worth noting this is for outdoor use only as a little tricky to control the pour! But super easy to carry even when full and makes watering way quicker.

Reply from Verdant
absolutely outstanding customer…
absolutely outstanding customer service.
encountered some issue with order I have placed - I missed an item, so I have sent question if can be added to my order and dispatched together to save delivery cost. I get instant reply, offering discount to cover shipping cost for new placed order for missed product which still would be added to the original, however decided that more convenient will be cancel order and re-order in next couple of weeks - and again quick response and arranged refund. Defiantly will be coming back to place more orders. As they say - you can only judge the service when you need their help - I needed and Chris from Verdant was absolutely brilliant !

Reply from Verdant
Faultless service & a lovely product
I can't fault Verdant's service - our order was dealt with promptly & arrived securely packaged.
This bird bath is perfect, decorated with an appropriate sentiment round the edge which doesn't detract from the stars of the show - the birds. I like the fact that it's fairly near to the ground so we have an aerial view of our feathered friends bathing.

Reply from Verdant
Hello there Loving my third Hot Bin compost bin!
Hell there
This is my third Hot Bin.....and I am very happy to increase my capacity to make my own soil......which we are using to increase our garden size.
My only worry is this Hot Bin is quickly becoming too expensive.....so this will likely be my last one - sadly.

Reply from Verdant
Hotbin Bargain
Having ordered a hotbin composter on 22nd November, I received an email the following day saying that I qualified for a 10% Black Friday discount, which was much appreciated. The hotbin was safely delivered yesterday.

Reply from Verdant
Arrived quick great product
Arrived quick , great product just as described . Well packaged absolutely no problem here . Would recommend

Reply from Verdant
Superb quality and great price
Superb quality and great price. Delivered next working day.

Reply from Verdant
Very helpful when I needed to change my…
Very helpful when I needed to change my order.
The composter is great so far

Reply from Verdant
Excellent product
The hot bin composter is as described with all the accessories. The order was delivered promptly.

Reply from Verdant
prompt delivery and seems just what we…
prompt delivery and seems just what we need. neat appearance

Reply from Verdant
Definitely would buy from them again
Contacted Verdant, first for stock of an item, they came back quickly with expected delivery times, and, once my item was order, it arrived within a couple of days.
Honest and quick, that's all you can ask for, thank you!

Reply from Verdant
Brilliant - no delivery surcharge to Scottish Highlands
Very responsive reply to question on delivery. Delivery was prompt and the fact there was no shipping cost on the hotbin made my day. So often companies surreptitiously add surcharges after you’ve placed an order to addresses in the Scottish Highlands it is an outrage.

Reply from Verdant
Excellent customer service
For me, a key test of a good company is how they deal with you when things don't go to plan. The item I bought arrived broken (not their fault). They arranged a new delivery, and collection of the old one within a v short time of my reporting it to them, and gave me a discount for my trouble. Can't ask for more than that. 5* service.

Reply from Verdant
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