Veriheal Reviews 1,105

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

My ultimate goal is to achieve my MMIC (medical marijuana identification card) for California. Getting a doctors approval is one of the steps. For California to verify the doctor a short fax is sent t... See more

Company replied

Rated 5 out of 5 stars

Veriheal has made taking care of my mental health a reality! I dont want synthetic medicine and have to take pills everyday that don't make me feel to my fullest... now I have access to lab grade medi... See more

Rated 1 out of 5 stars

Too much competition for their high prices; they want $179 every 7 months, can't even imagine what they are charging new patients. Go anywhere else that won't try and lock you into insane prices. No w... See more

Company replied

Rated 5 out of 5 stars

Its so easy and really fast. Video call was literally less than 2 minutes. AR canabis denied my PTSD paperwork becuse it was over a year old and i had to threaten them with my lawyer after filling out... See more

Company details

  1. Alternative Medicine Practitioner

Written by the company

Veriheal is a leading health technology company connecting patients nationwide with licensed medical marijuana doctors. Backed by an experienced team of over 75 experts and a network of more than 400 physicians, we simplify the process of obtaining medical cannabis cards while operating in full compliance with all HIPAA requirements. To ensure patient peace of mind, our company policy guarantees a full refund if a patient does not qualify for treatment. Our mission is to enhance lives worldwide by improving access to alternative medicine through values rooted in respect, collaboration, and quality. As a trusted provider and champion for alternate healing, Veriheal delivers innovative solutions that make a genuine difference. We recognize that the wellness journey extends far beyond just obtaining a card; it is about fostering deep understanding, embracing personal choices, and delivering personalized care. Driven by this purpose, Veriheal remains fully committed to dismantling barriers to medical cannabis access.


Contact info

2.8

Average

TrustScore 3 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I found it very easy to work with the…

I found it very easy to work with the people at Veriheal. From getting quickly set up, to speaking with the Dr. online and receiving my card, the process was flawless and incredibly smooth. I just wish we had more dispensaries nearby from which to purchase.

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Smooth and Professional

I went to sign up for a card a did a video confrense with Dr. Luis Mertins. We had a very pleasant conversation about what was going to be needed and how to proceed. At the end of our conversation, I was confident in knowing that him and his staff would do all hey could to accommodate me. By end of the same day I was approved, within a week I had my temporary license and within a month my permanent license. They checked in to make sure everything was going smoothly and to let me know they were here if needed. Could never tell them how much they have helped me and changed my life. Thank you Dr. Luis Mertins and all the crew and doctors a Veriheal.

February 3, 2023
Unprompted review
Rated 1 out of 5 stars

Veriheal messed up the official document, badly

Had the appointment and was approved for a med card. Called my dispensary to verify that the documentation was good and they wouldn't accept it as the prescribing physician entered his ID# wrong! How would the doc not know his own ID? To make it worse, we contacted Veriheal CS and was told they would fix it within an hour, they did not. So I contacted them via live chat and was told to "check back tomorrow". This is very concerning and shadey. My trust for Veriheal at this point is very low. Completely unprofessional. I mean the guy with a degree in medicine didn't verify that he filed out the form correctly? The same form he fills out all day long?? Sure, mistakes happen but the lack of urgency to remedy it says a lot. I am very concerned that we got scammed. -Corey Daniel, Virginia

March 2, 2023
Unprompted review
Veriheal logo

Reply from Veriheal

Hey Corey, we're sorry to hear that you had a negative experience with our service. We apologize for any inconvenience that our dr's mistake may have caused you.

We also apologize for the delay on our customer service side — we are taking the necessary steps to ensure that this does not happen again in the future. We value our customers and their trust in our service, and we take every complaint seriously.

We want to make it right and fix this issue for you as soon as possible. We are sending a request for more information via TrustPilot. Once you answer that, we'll get this all fixed for you.

We appreciate your patience as we work to resolve this issue.

Rated 5 out of 5 stars

Veriheal has been a game-changer for my health.

Veriheal has been a game-changer for my health. They are very professional, and make the process quite straight-forward. My physician was absolutely outstanding, thorough, compassionate, and knowledgeable. Since qualifying for my card, my fibromyalgia is finally under control, and I am able to fall asleep without the use of sleep medications.

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

The doctor was very personal and…

The doctor was very personal and professional. About the most positive experience anyone will have from the medical field. Quick, easy, and all done from the comfort of home!

February 6, 2023
Unprompted review
Rated 5 out of 5 stars

Easy and reliable

Easy, reliable service. Provided a next day appointment and everything I needed in New York. I was at a dispensary a day later. Good cannabis information available on the website and helpful e-newsletter as well.

August 15, 2022
Unprompted review
Rated 4 out of 5 stars

Waiting for MMCC card

I have not had the opportunity to shop at the store yet. My son and I can’t figure out how to print the temporary card from the MMCC website. Is it just the MMCC number? I’m hoping we’ll figure it out this week. Thanks, Deborah Franko

October 21, 2022
Unprompted review
Veriheal logo

Reply from Veriheal

Hey Debbie! Thanks for leaving the review—we're sorry to hear that you're struggling with the state side of the process. Feel free to reach out to our customer service line, (833) 663-7284 where one of our agents may be able to assist you.

Rated 5 out of 5 stars

A very simple process

A very simple process. I liked the ease of the appointment. Also the rate was discounted which made it even better!

August 15, 2022
Unprompted review

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