Verity Henton Private Investigations Ltd Reviews 

32
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Sam was lovely to speak to and very knowledgeable but also very reassuring in whay she could offer and deliver to assist me in a tricky situation. She kept me up to date throughout the day and explain... See more

Company replied

Rated 5 out of 5 stars

A very professional team, helpful, discreet and empathetic. I can not recommend their services enough in whatever way is needed. I thought I received good value for my money and if I had the option of... See more

Company replied

Rated 5 out of 5 stars

I wasnt sure how to even engage another PI firm, having already put some money down the drain with another agency. Verity Henton has been a real godsend in a very delicate matter I was facing. I prima... See more

Company replied

Rated 5 out of 5 stars

Sam one of the Directors was absolutely brilliant in handling and getting me the results I needed. Very professional in every way, empathetic and supportive throughout. I will definitely be recomme... See more

Company replied

Company details

  1. Private Investigator
  2. Business Management Consultant
  3. Security Service

Written by the company

Verity Henton is a professional private investigation agency founded by former police detectives. Based in London and operating throughout the UK, we provide discreet, confidential support to individuals, families and businesses. Our experienced male and female investigators specialise in surveillance, background checks, tracing people, relationship and infidelity investigations, child custody matters, online dating and catfishing investigations, and corporate enquiries. Every case is handled with compassion, integrity and complete discretion. We take a tailored, lawful and meticulous approach, providing clear reporting and reliable evidence while supporting our clients throughout the process. Our team is available 24 hours a day, 365 days a year, and initial enquiries are always confidential and without obligation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.7

All reviews

(32)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

I used Verity Henton to find a long lost relative

I used Verity Henton after a recommendation from a colleague as I had received a less than acceptable service from another company, they did exactly what they said they would do, the service they provided to me was exceptional, I would by happy to recommend them based on my experience.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Caring Professional advice

I was reluctant to contact a private investigator but after asking my friend who is a policeman he pointed towards Verity Henton. Its owned and run by two former long serving police officers. My situations was extremely sensitive but I must say the moment I spoke with Sam and latterly Emma I was made to feel very comfortable and was given the impression I was in caring, safe, and professional hands. They didn't sell services to me or push me in any direction I didn't feel comfortable with. The result from the advice I was given ended my fears and worries being dissipated. I would and have recommended these ladies to my friends, should they ever need help.

Date of experience: 03 July 2024

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic and professional service.

Fantastic and professional service.
I suspected my partner of 10 years was cheating and called for their help. Emma talked me through all of my concerns and explained in great detail how they would help. In less than 7 days they had found out that everything I had thought was true and I can't thank thank them enough for their help.
They even went out of their way after with a follow up call a week later to see how I was and to make sure I was okay.

Thank you both

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Verity Henton were nothing but…

Verity Henton were nothing but professional when I used their services to locate a missing person. Their communication was quick and professional, but also friendly and made me feel at ease like they really cared. I was updated very quickly with all Information and couldn’t have asked for more. Sam and Emma, thank you so much

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, empathetic and knowledgeable

I reached out to the girls when I was at my most vulnerable. They made time for me, they listened and once I’d decided to use their services they kept me up to date throughout.
I found them to be empathetic, professional and knowledgeable.
I wouldn’t hesitate to recommend them.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

5 star service

I cannot thank these ladies enough for their service. They went above and beyond to help me get the answers I needed. From the moment of contact they were prompt and efficient, my previous experience with a PI was not so pleasant. I really appreciated the updates throughout and checking up on me. You provide a brilliant service.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

I have known about the work that Verity…

I have known about the work that Verity Henton do for some time now after originally seeing them on 'This Morning'. I'm really impressed with the professionalism that they show.

You know they're doing something right when dodgy reviewers pop up and leave a single negative attack before disappearing away from Trustpilot immediately afterwards. Clearly, their competitors need to do everything possible to undermine them.

My experience was a consultation where I asked for advice about a situation and they were very focused on giving me the correct answers and guidance.

I really appreciated this and I can see why they're so well regarded by the clients they told me about - and I was able to verify seperately.

They're a 5/5 team. If you're looking into investigative services, they are exactly who you need.

March 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

I was a little cautious on leaving a review due to the sensitive nature of my enquiry with Verity Henton but I felt due to the great work the ladies did for me, from the initial contact they made me feel at ease and gave me reassurance, they advised me on a course of action which gave me the results I was hoping for, I would highly recommend

July 9, 2024
Unprompted review
Rated 1 out of 5 stars

A disgusting outfit and not fit for…

A disgusting outfit and not fit for purpose. Not only do they make outrageous claims on there website ‘The UKs leading Private Investigators,’ illegal and misleading, they are also ripping people off!!! Stay away from this lot!

June 28, 2024
Unprompted review
Verity Henton Private Investigations Ltd logo

Reply from Verity Henton Private Investigations Ltd

Babara, I am so very sorry that you feel this way. Despite extensive searches we have absolutely no record of you being a client of ours. This is strange. We have also messaged privately so that we can rectify this with you however we have had no communication back from you at all. We have been reaching out for sometime now with no engagement from you I know that some of our competitors have been trying to bully us and I wonder if that is what has happened here. We really would appreciate it if you could get in touch. Thank you - Sam Hutchinson (Director | Verity Henton)

Rated 1 out of 5 stars

After reading a bit about these two…

After reading a bit about these two ladies decided to make contact.Dealt with Emma wanted to deal with my query over what’s app!!Asked her if she was available for a call at some point….zero response and then just decided when convenient to her to call hours later.I was unavailable so missed the call.
Decided to give them a second chance today read my message and not even the common courtesy to respond

All around very disappointing

April 12, 2024
Unprompted review
Verity Henton Private Investigations Ltd logo

Reply from Verity Henton Private Investigations Ltd

I’m sorry Elizabeth, we have no record of you ever being a client but if you are a genuine person rather than a competitor writing a negative review, we would like the chance to explain why this may have happened. We take our clients’ safety and confidentiality very seriously and we would not call without first confirming it’s safe to do so. When you sent a message to say you could talk, we may have been dealing with another case at the time and so called as soon as we were available. We were in communication via WhatsApp and called but you were not available to talk at the time, we feel this review is unjustified and it is upsetting to us as we really take pride in giving the best service to our clients.

Rated 1 out of 5 stars

Absolute sham

Absolute sham! I spent over £ 1000 with these so called high end people and their report was less than pitiful. High End? More like High Noon - cowboys!!!

December 22, 2022
Unprompted review
Verity Henton Private Investigations Ltd logo

Reply from Verity Henton Private Investigations Ltd

Hello Rasheesh, firstly I am so sorry that you feel this way. We have searched and have no records of you ever being a client of ours. Also we do not charge any where near that much money for our reports. I can honestly say that we have never had a genuinely unhappy client, things do not always go the way we, or our clients would like but we always provide a refund or an additional service for free if there are any justifiable complaints. We have reached out in order to obtain your contact details so we can discuss this and put it right but we have heard nothing back. We do understand that some of our competitors are not happy that two females have built a successful company in a male dominated industry which is a real shame as we like to help everyone where we can.

Rated 5 out of 5 stars

I highly rate this company

I highly rate this company, extremely professional, straight to the heart of the matter, no fuss.
Sensitive and trustworthy Verity Henton totally exceeded my expectations. Thank you Sam and Emma for working tirelessly on my case.

January 18, 2022
Unprompted review

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