verniershop.com 

Actually, zero stars is deserved. I placed an order on 5/23 and received an email that the order had shipped on 5/27. On 5/30, I received another email stated that my order had been delayed because of high demand (even though it had supposedly been shipped already). Today, the company attempted to put another charge on my credit card. This website is a total scam and you should only place an order if you want to have fraudulent charges place on your credit card

Beware-this place is a Ponzi scheme at best, and operates Deceptive Business Practices on a daily basis. Will hit your credit card up for unauthorized charges ($39.99) for monthly ‘subscription charge’, stating that you failed to ‘uncheck’ this item when you submitted your order. They also initially added an up charge of $7.99 to my original placed order (#311739), even though I clearly indicated that I did not want the warranty. When challenged they did immediately issue a refund credit for that charge, but have never issued a refund credit for the sham $39.99 charge, even though stating to me on 3 separate occasions that it would be issued. It’s to the Attorney General’s Office from here!

I would go below 1 star if I could. I bought a thermos and then is was of terrible quality. I asked for a refund, they could only give 15 percent refund. They are not an American company-----they are China and sell junk.

As with all these other bad reviews, my experience is the same. So many red flags. I will be contacting my bank to get reimbursed. Am thinking they're operating out of China and passing themselves off as an american co.

When I ordered a Spring Market Wreath, they offered a 5.95 shipping insurance and guarantee. I declined it. They charged me immediately anyway. I called immediately and got it refunded. They said the item was in stock. It was not! It took 3 weeks for my sister in law to receive it. It was much smaller than they made it out to be in their photos. I was so embarrassed! They then charged me again a week later for the price of the insurance and the item itself. They tried to charge me a 3rd time, but my credit card declined it. I canceled the credit card and got a new one. When you call them, all you get is music. No live body. The BBB has them listed as a SCAM. I looked up the same item online and found it for $8.99 at Walmart. I paid $35 for something that is less than half of the size they made it out to look like. Run!

I placed an order and changed my mind and called the company within 15 minutes. They assured me the order was cancelled. My debit remained pending for several days and was not backed out, they took my money. On top of that they took a separate so called order for $7.99 saying it was for a warranty. I clearing selected that I DID NOT want the warranty. Now I'm out $47.98 and they are claiming I will get a refund but they said; typically takes 3–8 business days for us to finalize the refund, and an additional 3–5 business days for the amount to reflect in your account, depending on your bank. My order still states not shipped on the website, it doesn't say canceled processing refund. I'll be surprised if I ever see my money! If I could give less than one star I would.

Item was not as described. said they would send refund. Send proof of authorization of refund, it was not what i ordered or the right amount. then they tried to take $39.99 from my bank a few weeks later saying i opted into their VIP program, which is BS. Run fast from this company!

[Part 3] Wow--the story continues: I found two additional charges from them for $39.99. Apparently, I "agreed" to a "membership" by not opting out when I made my only purchase. I complained, and again, they immediately refunded the charges--as they should have! I now view this company as little more than a scam that hopes a large percentage of their customers will move on and not bother with complaints.

[Part 2] I am amending this review to reflect Vernier's response to my complaint. I informed them that I was returning the smartwatch (misrepresented as a non-invasive blood surgar monitor), and they refunded the purchase price within hours. I have raised my star rating to 3 from one to reflect this unexpectedly swift response, which I appreciated.
This was my previous review:

[Part 1] "I wish I had read the reviews here before ordering. The product I ordered was entirely misrepresented. I am contacting the company to return it. We'll see how that goes. If it goes well, I will reflect that in another review."

I tried to order a weed puller through their website. At checkout I got a red flag at the top of the page that said "do not honor."
When I called the company that's listed in North Carolin,a a Florida phone number came up and was immediately shuffled to hold music without an answer.
When I contacted my credit card company they said that the charge was going to some medical company not vernier shop. Transaction was canceled end of story

The description of the portable windowless air cooler and picture were deceptive. The picture looked like it was big about 3.5 to 4 ft tall next to a sofa. They charged 116.00 for it. When it arrived it was about an 8 inch tall fan made of very cheap flimsy plastic. It wasn't worth 20.00. Then when I asked for a refund, they said it was on sale and it was a final sale but offered 35% back. They ripped me off. This is a scam company!

I ordered a cat toy and when I got to the checkout, after I confirmed the purchase, they added another $7.95 to my order for some warranty. Lol, They are not a good company. Never again!
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This is a scam of stealing your money, I ordered a portable washer and it came in a beat up box and NO plug, when I called for a refund instead of refunding me my money they took out another 39.99 out of my account for a washer from HONG KONG that I can't use.

I would give no stars if given the options. I spent over $300 on two items that were not as described and made of cheap plastic. When I asked for a refund, they refused and said they would only give me 50% of my purchase. DO NOT BUY FROM THEM, THEY ARE A SCAM COMPANY!!

Don't order from this company. Garbage products and will charge you a crazy restocking fee if you try to return.

The lady customer service is ill-mannered...Iwill not buy in this company anymore

SCAM do not order from this company WARNING....

This website is a scam. The location stated on the website for the plush toy I ordered was North Carolina and reinforced that it was an "American" company. The site looked legit. It is NOT legit. My credit card was compromised and had to be replaced. When the toy finally arrived, after receiving a non-specific email about delivery changes, it arrived late and the electronics failed to work. Do not order from this company.

This company is a complete scam. Don't order from them!!!!!!!!!!

The product I ordered arrived in good condition and matched the description, but the overall experience was just average. Shipping took longer than expected, and the packaging felt a bit flimsy. It's not a bad store, but I think there's room for improvement in both speed and presentation. I might order again, but I'll compare options first.

I ordered a patriotic wreath for my apartment door at the end of April because the business is listed with a U.S. address. It took nearly 2 weeks before I was notified it had just shipped. I finally received it May 23. The picture and description on the
website doesn't indicate that it's flat, nor does it say it's a lithograph, and not 3 dimensional item. Very disappointed.