Stewart, who deals with the Motability side of the business was most helpful in all stages of the process. From helping to choose the right model and size of car required and making the admin part as... See more
Company replied
Alexandra Avenue, Hylton Riverside, SR5 2TB Sunderland, Tyne and Wear, GB
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Stewart, who deals with the Motability side of the business was most helpful in all stages of the process. From helping to choose the right model and size of car required and making the admin part as... See more
Company replied
This was my third car purchase from Vertu and my first from this dealership. Everything about my visit was first class from my arrival up to finalising the deal for my new (to me) car. But, I have t... See more
Company replied
As a leasing company based in York, we have sent our vehicles to Vertu Peugeot Sunderland for a while now due to long wait times in our area. Sunderland have always got us booked in quickly and the lo... See more
Company replied
There was no pressure at all just helpful suggestions and help couldn’t fault the salesman at all Stephano was a pleasure to do business with
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Alexandra Avenue, Hylton Riverside, SR5 2TB, Sunderland, Tyne and Wear, United Kingdom
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Stewart, who deals with the Motability side of the business was most helpful in all stages of the process. From helping to choose the right model and size of car required and making the admin part as easy as possible, he has my admiration for his patience, guidance and professionalism throughout. It made things very much stress-free for me. He has my gratitude.

Reply from Vertu Motors - Peugeot Sunderland
There was no pressure at all just helpful suggestions and help couldn’t fault the salesman at all Stephano was a pleasure to do business with

Reply from Vertu Motors - Peugeot Sunderland
Went to Vertu dealership in Sunderland on 30 June 26 to see if they could take a car off my hands as my wife no longer needs it. Spoke to Kieran Bone and Jamie who advised us what they could offer and do for the wife.they explained everything in detail and after inspecting her car they made a generous offer, but me being me, I had my eye on the new model of the Peugeot 3008 as did my wife, so decided to put my 21 Plate 3008 in also, after further discussions inspection and offering a decent trade in value on both cars, they had in stock a 25 plate 3008 hybrid in perfect condition and only 10,000 miles on the clock.
Both Kieran and Jamie went above and beyond to ensure the car was ready for collection on 3 July 26, bearing in mind they were doing this in 4 days and the car had to transported from Paisley.
This is one of the best if not THEE BEST experiences I have had when looking for another car, also for the past 10 years I have had Peugeot 3008s, they are very comfortable and nice to handle. I would in all honesty say that VERTU have put the customer first and there was no hard sell, it was like having a chat with a couple of mates in the pub.Big THANKS to KEIRAN and JAMIE.

Reply from Vertu Motors - Peugeot Sunderland
Got my new car from Kieran Ali what a lovely lad and fantastic customer service 10/10 thank you 🚙

Reply from Vertu Motors - Peugeot Sunderland
This was my third car purchase from Vertu and my first from this dealership. Everything about my visit was first class from my arrival up to finalising the deal for my new (to me) car. But, I have to say the attention to everything from Stefano Pica, was above and beyond. I have never met a more friendly, polite and courteous young man in my life. Stefano is a diamond and a credit to Vetu Vauxhall Sunderland.
Having taken a service plan with Vertu, I will look forward to visiting this dealership again.
Many thanks to everyone.

Reply from Vertu Motors - Peugeot Sunderland
The helpful, friendly professional manner of staff particularly Jordan and Ryan . Both went the extra mile to assist with any request I made. Nothing was to much trouble.

Reply from Vertu Motors - Peugeot Sunderland
Kieran was very helpful made me feel at ease while I picked my new car and kept me updated about the progress of it.

Reply from Vertu Motors - Peugeot Sunderland
The whole experience of buying a used car was made easy, fun and the approach was totally professional. We had a great experience and would thoroughly recommend the dealership in Sunderland. Kieron Bone was a delight to work with and was really helpful and friendly, we could not have asked for more

Reply from Vertu Motors - Peugeot Sunderland
Kieran Ali made sure i knew everything about my new car, and made me feel very comfortable.

Reply from Vertu Motors - Peugeot Sunderland
From enquiry to purchase the whole experience was excellent
Ryan and Jordan looked after the sale and were very professional and helpful

Reply from Vertu Motors - Peugeot Sunderland
Bought a new Peugeot 3008 a few weeks ago and can't thank Jordan enough for enabling me to purchase this vehicle. He tailored the deal to my specific needs and bent over backwards to help.10 out of 10 thanks

Reply from Vertu Motors - Peugeot Sunderland
I purchased a car with Vertu Motors and had the pleasure of being assisted by Jordan - I couldn’t be happier with the service I received. Jordan was professional, friendly, regular with feedbacks, and extremely knowledgeable throughout the entire process.
He took the time to answer all my questions, explained everything clearly, and made sure I was comfortable with my decision. There was no pressure at all, just genuine support and excellent customer service from start to finish. He made what can often be a stressful experience feel smooth and straightforward. I would highly recommend him to anyone looking to buy a car. Thank you again for such a great experience! 🚗⭐

Reply from Vertu Motors - Peugeot Sunderland
Very informative, friendly people, willing to answer questions and provide helpful answers.

Reply from Vertu Motors - Peugeot Sunderland
I had a great deal for my new puegeot 2008, the sales person Kieran Ali was very polite and helpful throughout the sale.

Reply from Vertu Motors - Peugeot Sunderland
Kieran was very helpful and responsive. Great service provided throughout the process. I would definitely recommend.

Reply from Vertu Motors - Peugeot Sunderland
Great Service, smooth process, brilliant staff, very efficient!

Reply from Vertu Motors - Peugeot Sunderland
Excellent service from Kieran at Vertu Peugeot garage at Sunderland, would definitely do business there again.
Oh and love the car we got 👍

Reply from Vertu Motors - Peugeot Sunderland
Quick and slick service from the team at Sunderland and Owen Warren is your man if you looking to buy a car. You'll get no BS from Warren and he'll talk you through and answer everything you need to know.
Such an easy transaction they dealt with absolutely everything.

Reply from Vertu Motors - Peugeot Sunderland
From picking the car to picking up the car the service was amazing the whole process I would highly recommend this store

Reply from Vertu Motors - Peugeot Sunderland
As a leasing company based in York, we have sent our vehicles to Vertu Peugeot Sunderland for a while now due to long wait times in our area. Sunderland have always got us booked in quickly and the lovely staff are so helpful with frequent progress updates. Our main aim is to get cars turned around as quickly as possible ready for the next customer, and Peugeot Sunderland help us to make that happen when we have issues with cars. Never had a bad experience with them!

Reply from Vertu Motors - Peugeot Sunderland
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