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Written by the company
Richfield Avenue, smart, RG1 8EQ, Reading, Berkshire, United Kingdom
4.0
3 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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We had some difficulty with finance but the Ventu group sorted it out and we have our beautiful new Merc
Reply from Vertu Motors - smart at Mercedes-Benz of Reading
Thank you for your feedback. We’re pleased to hear that the team were able to support you and get everything sorted with your finance.
It’s great to know you’re now enjoying your beautiful new Mercedes—congratulations on your purchase!
Kind regards,
Matthew
The whole process at Vertu when buying my new car was extremely smooth and straightforward. In particular, Alex stood out for his knowledge and personable approach, which made the entire experience enjoyable and easy.
Highly recommended!
Reply from Vertu Motors - smart at Mercedes-Benz of Reading
Thank you so much for your kind words! We are so happy to hear that Alex was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
A great service from Idnan Ali at the Reading branch of Vertu whilst buying my new vehicle. Especially as I was travelling to purchase. Idnan kindly picked us up from the train station.
Any small chips were sorted before pick up and the car was spotlessly clean.
Lots of choice of cars and we will definitely travel here again when we are looking for our next car.
Thank you Vertu (Idnan)!
Reply from Vertu Motors - smart at Mercedes-Benz of Reading
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
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