While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As a regular customer I finally decided to leave a review. It's my go to place to order face/eye/hair care. I appreciate variety of products and good price for what your getting (UK drugstore cosmetic... See more

Company replied

Rated 5 out of 5 stars

I'm completely hooked on Vesa Beauty! The variety of their beauty and food items is incredible, with everything being premium, natural, and selected with care. Each shopping trip is a chance to find n... See more

Company replied

Rated 5 out of 5 stars

Have been buying beauty products from VESA from 2019. Very reliable, trustworthy company. Never had any problems with delivery or product. Love their polish company choices as they have few of my... See more

Company replied

Rated 5 out of 5 stars

“I’m absolutely addicted to Vesa Beauty! Their selection of cosmetics and food products is amazing—everything is high-quality, natural, and carefully curated. I love discovering new skincare gems and... See more

Company replied

Company details

  1. Cosmetics Store
  2. Health and Beauty Shop
  3. Health Food Store
  4. Vitamin and Supplements Store

Written by the company

VESA is an online Wellbeing & Health Store that offers more than 3,000 natural products with transparent & safe compositions. We have been dedicated to providing hand-picked selection of health, beauty & wellness brands, at best possible value. Our mission is to make health & wellbeing products accessible to everyone, as well as to promote the idea of conscious shopping. VESA CARES for... THE PLANET! In order not to contribute to pollution of the planet, our goal from the start has been to recycle ourselves! We reuse as much paper boxes as possible and packaging fillers are made out of starch which is 100% biodegradable and can be disintegrated under running water. We opted for paper packaging tape which works just as well as regular tape, yet is more friendly to the planet. VESA CARES for... ANIMALS! We try to include as many vegan & cruelty free certified products as possible! This is one of the main criteria we follow when selecting brands to join our portfolio. Just filter by a cruelty free tag & shop the products within the category. VESA CARES for... YOU! YOU are the most important to us! VESA is the place where you can shop safely. Shopping at VESA is quick, easy, and very pleasant! All thanks to a simple and intuitive website, properly selected categories, and an exceptional customer service. Our customer service is always happy to advise.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

570 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From a regular customer

As a regular customer I finally decided to leave a review. It's my go to place to order face/eye/hair care. I appreciate variety of products and good price for what your getting (UK drugstore cosmetics are much more expensive if you're looking for anti aging ingredients). I also started to order some food goodies like honey (so good and fairly priced). I always get my order super quick. I'm purchasing from Vesa for at least few years and they never disappoint. Well done!

January 10, 2026
Unprompted review
VESA logo

Reply from VESA

Thank you so much for such a lovely and heartfelt review! 💚
We’re absolutely chuffed to bits that you’ve been with us for years and that VESA has become your go-to for face, eye, hair care - and even the odd jar of gorgeous honey! 😊 It really means the world to hear that you love our wide range, proper decent prices and how quickly your orders land on your doorstep.

Massive thanks again,
VESA team 😊

Rated 5 out of 5 stars

I’ve made couple of orders with this…

I’ve made couple of orders with this company, I’m really impressed with speed of delivery, also how goods are packed with care.Very professional, 100% recommend!

December 6, 2025
Unprompted review
VESA logo

Reply from VESA

Thank you very much for your wonderful review! 💚
We are delighted that you are satisfied with our products.
Your recommendation really means a lot to us! 💚

VESA team 😊

Rated 5 out of 5 stars

I'm completely hooked on Vesa Beauty

I'm completely hooked on Vesa Beauty! The variety of their beauty and food items is incredible, with everything being premium, natural, and selected with care. Each shopping trip is a chance to find new skincare treasures and wholesome snacks. Their website is user-friendly, and the customer service is consistently excellent. Quick delivery and lovely packaging enhance the overall experience. I keep returning for more, and I strongly recommend it to those who are passionate about clean beauty and healthy lifestyles!

December 4, 2025
Unprompted review
VESA logo

Reply from VESA

Thank you so much for your wonderful review! 🌿💚
We’re truly happy to hear that you enjoy our selection of beauty and food products - it means a lot to us.
Your kind words about our packaging, fast delivery and customer service absolutely made our day. We're grateful for your trust and thrilled that you keep coming back to us!

Thank you for recommending us! 💚

VESA team 😊

Rated 5 out of 5 stars

VESA BEAUTY

As always, VESA processed my order quickly and safely. The honey arrived intact, and a nice gift was included with the order. Witek

October 6, 2025
Unprompted review
VESA logo

Reply from VESA

Hi! 💚
Thank you so much for your lovely feedback! We’re really glad to hear your order arrived safely - and that you enjoyed the little gift too.
Your continued trust means a lot to us. We’ll keep doing our best to make every delivery as smooth and pleasant as possible!
- VESA Team 😊

Rated 1 out of 5 stars

⭐☆☆☆☆



⭐☆☆☆☆

I am very dissatisfied with my recent purchase from Vesa Beauty. I ordered a large bottle of their oil, only to discover that it came with a “use by” date of just one month. Given the size of the bottle, it is completely unrealistic for a customer to use the entire product within that time frame, which makes the purchase poor value for money.

While the website does mention a “date of use by,” the information is not presented in a clear or prominent way during the purchasing process. As a result, customers may only realize the extremely short shelf life after receiving the product. In my case, this was an unpleasant surprise, as I have never before encountered an online purchase of this type with such a limited period of usability.

I contacted customer service for clarification, but was told there was nothing they could do due to company policy. Unfortunately, this response did not address my concerns or offer any form of resolution.

Overall, the lack of transparency and customer support has left me very disappointed. I would advise potential buyers to exercise caution and review product details very carefully before ordering from Vesa Beauty.

September 8, 2025
Unprompted review
VESA logo

Reply from VESA

Dear Malgorzata,

Thank you for sharing your feedback. We would like to take this opportunity to clarify how Best Before dates are communicated on our website.

For all products with a shorter Best Before date, the exact date is always clearly displayed in the product title on our website. This information is also visible on the product page, in the shopping cart before completing the order and again in the order confirmation email. This way, our customers can make an informed decision before finalizing a purchase. The product you purchased has been clearly marked with its BB date for over a month.

We understand that shorter-dated products may feel less convenient, which is why they are always offered at reduced prices in our Clearance section.

We hope this explanation helps to clarify the process.

Best regards,
Vesa Team

Rated 5 out of 5 stars

High recommended!

I highly recommend this online store for cosmetics and other purchases. Very fast shipping and delivery. I'm delighted and have been returning to this online store many times.

August 11, 2025
Unprompted review
VESA logo

Reply from VESA

Hi Magda! 💚
Thank you so much for your kind words! 💚
We’re delighted to hear you’re happy with our products and service. It means a lot to us that you keep coming back — we’ll do our best to always meet your expectations.
VESA team 😊

Rated 3 out of 5 stars

Cosmetics high prices to compare other…

Cosmetics high prices to compare other websites.Products and often out of stock so you have to always come back you can't buy all in one go.Food high variety its a plus and Health and Lab probably the only website in UK which sells.Fast delivery .

July 27, 2025
Unprompted review
VESA logo

Reply from VESA

Hi!
Thank you for taking the time to leave your feedback – we really appreciate it! 💚
We're happy to hear you value our wide food selection and fast delivery – that means a lot to us. Regarding product prices and availability: we understand how important it is to be able to shop everything at once. We’re constantly working to improve stock flow and keep popular items available.

Thanks again for sharing your thoughts – your feedback helps us continue improving!

- VESA team 😊

Rated 5 out of 5 stars

Best polish cosmetics shop in UK

I’m very satisfied with this online store! The customer service is excellent – they are always helpful and ready to give advice. The shipping is very fast, and my orders always arrive in perfect condition. It’s a great place to shop for cosmetics and healthy food. Highly recommended!

June 4, 2025
VESA logo

Reply from VESA

Hi Monika 💚
Thank you so much for your lovely feedback! 😊 We're really happy to hear that you’re satisfied with our customer service. It’s also great to know your orders arrive quickly and in perfect condition. We're glad you enjoy shopping both cosmetics and healthy food with us – your recommendation truly means a lot!

VESA team 😊

Rated 5 out of 5 stars

Highly recommended!

I really enjoy shopping online at vesa.com. The website is easy to navigate, communication throughout the process is clear, and my orders always arrive quickly. Overall, a very positive experience every time. Highly recommended!

April 17, 2025
VESA logo

Reply from VESA

Hi Maggie 💚
Thank you so much for your recommendation! 😊 We truly appreciate your support!

VESA team 😊

Rated 5 out of 5 stars

Excellent 👌 Thank you ☺️ definitely…

Excellent 👌 Thank you ☺️ definitely gonna order again .

March 17, 2025
Unprompted review
VESA logo

Reply from VESA

Hi!
Thank you so much for your kind words! 💚 We're thrilled to hear that you enjoy shopping with us.
Your support means a lot to us!

VESA team 😊

Rated 3 out of 5 stars

I bought anti-aging rose blueberry face…

I bought anti-aging rose blueberry face cream.
first time using this company, decided to try. i think when you leave review for such a product it is important to mention the age, because you can understand if it will suit you. I am 39. I was actually looking for a face cream with blueberry extract, as I remember when I was 30, I used very nice face cream with blueberry from Lumene, but in couple of years it disappeared from market, very shame, it was perfect for my skin. I have combination to dry skin, it has redness, so when I used that cream it really was giving me a good moisturizing and even color of skin.
so not so long time ago, I used some face mask with blueberry, raspberry extracts, and it works so well for my skin. So I remembered that I actually was happy with that cream with blueberry. So I started to search and Mokann offering on like this, plus anti-aging , as i am 39, should work for me.
But I am disappointed. It is so light, my skin feel thirsty after I applied it. I did first in the evening, than in the morning, didn't use make up all day, to see how my skin will look. And I am not happy. I want to apply more reach skin. So I back to my Clinique redness solution.
I spend over £30 for this cream, so i will keep it and use for my hands. But i want buy again.
May be it will suit younger woman.
about delivery and packaginf: all come well packed, in 2-3 working days by Evri. Never had problem with Evri (but it is also depends which area you live may be).

March 15, 2025
Unprompted review
VESA logo

Reply from VESA

Hi Kateryna! 😊

Thank you for sharing your detailed feedback. 💚 We appreciate you taking the time to describe your experience, as it can be valuable for others considering this product.

We're sorry to hear that the cream didn’t meet your expectations in terms of richness and hydration. We understand that every skin type has different needs, and it's completely natural that some products work better than others for different people.

While age can be a helpful reference, we believe that skincare choices should be guided more by individual skin needs and the results we expect from a product rather than just age. Of course, it can serve as a general suggestion, but each skin type has its unique requirements, and it's best to focus on what works specifically for you. 😊

If you’re looking for a richer texture, you might enjoy layering the cream with a hydrating serum before or an oil after to boost moisture levels.

On a positive note, we’re glad to hear that your order arrived quickly and was well-packed. If you ever decide to try something else from our selection, feel free to reach out—we’d be happy to help you!

Your support means a lot to us!

VESA team 😊

Rated 5 out of 5 stars

The great company

The great company. Good quality products and fast delivery. Highly recommended.

March 8, 2025
Unprompted review
VESA logo

Reply from VESA

Hi Malgorzata!

Thank you so much for your kind words! 💚 We're thrilled to hear you're happy with our products and service.
Your support means a lot to us!

VESA team 😊

Rated 5 out of 5 stars

Have been buying beauty products from VESA

Have been buying beauty products from VESA from 2019. Very reliable, trustworthy company. Never had any problems with delivery or product.
Love their polish company choices as they have few of my favourite ones like Ministerstwo.
I am happy that they are doing well on this though market. Wish them all the best your loyal customer.

March 6, 2025
Unprompted review
VESA logo

Reply from VESA

Hi Dominika!
Thank you for your incredible support over the years! 💚 It truly means a lot to us to have such loyal customers. We're delighted to hear that you've always had a smooth shopping experience and that our selection includes your favorite brands. Wishing you all the best too! 😊

VESA team 😊

Rated 5 out of 5 stars

Best shop were you can buy polish best…

Best shop were you can buy polish best brands in good prices

March 5, 2025
Unprompted review
VESA logo

Reply from VESA

Hi Olga!
Thank you so much for your kind words! 💚 We're thrilled to hear that you enjoy shopping with us and appreciate our selection of Polish brands.
Your support means a lot to us!

VESA team 😊

Rated 5 out of 5 stars

Highly recommend

The best online shop ever. Very reliable, good quality products and fast delivery. Always on point with communication. Never had any problems.

February 3, 2025
Unprompted review
VESA logo

Reply from VESA

Hi Jolanta!
Thank you so much for your amazing review! 😊 We're thrilled to hear that you’re happy with our products, delivery, and service.
Your support means a lot to us!💚

VESA team 😊

Rated 5 out of 5 stars

“I’m absolutely addicted to Vesa…

“I’m absolutely addicted to Vesa Beauty! Their selection of cosmetics and food products is amazing—everything is high-quality, natural, and carefully curated. I love discovering new skincare gems and healthy treats every time I shop. The website is easy to navigate, and the customer service is always top-notch. Fast shipping and beautifully packaged orders make the experience even better. I honestly can’t stop coming back for more. Highly recommend to anyone who loves clean beauty and healthy living!”

March 5, 2025
Unprompted review
VESA logo

Reply from VESA

Hi Jolanta!
Wow! 🤩 Thank you for such a fantastic review! It truly means the world to us that you love discovering new skincare and healthy treats with us We’re so happy to hear that you appreciate our carefully curated selection, fast shipping, and customer service.
Your kind words and support keep us going! 💚✨

VESA team 😊

Rated 5 out of 5 stars

All 3 products very gentle for my face&…

All 3 products very gentle for my face& natural and works brilliantly highly recommended 👌

February 26, 2025
Unprompted review
VESA logo

Reply from VESA

Hi Justyna! 😊

Thank you for your kind words! We're thrilled to hear that the products are gentle, natural and work brilliantly for your skin. Highly appreciated! 💚

VESA team 😊

Rated 5 out of 5 stars

Highly recommend …

I've been ordering from Vesa for around 2 years. Delivery is always fast, nothing ever was broken. Their product are natural and healthy. Highly recommend.

February 21, 2025
Unprompted review
VESA logo

Reply from VESA

Hi Paulina! 😊
Thank you so much for your kind words and for being with us for the past two years! 💚 We're thrilled to hear that you've been happy with our products and service.
Your support means a lot to us!

VESA team 😊

Rated 1 out of 5 stars

After 14 days of use as recommended by…

After 14 days of use as recommended by the manufacturer, the packaging is empty and it clearly states on the website that it will last for 25 days! so I think it's pure fraud for this money. When I received the package, it wasn't even half full, which surprised me, but I decided to wait and see how long it would last. fraud !

February 7, 2025
Unprompted review
VESA logo

Reply from VESA

Hi! 😊
Thank you for sharing your experience. As a retailer, we offer products from various brands and rely on the manufacturers’ specifications. If you believe there is an issue with a specific product, please feel free to contact our customer service team—we’ll be happy to assist and clarify the situation. Each manufacturer usually specifies the recommended daily dosage to ensure the product lasts the stated duration. It's possible that the product was used at a higher dose, which could explain the shorter usage time.

It looks like your review is about a specific product rather than our store, but without knowing which product you are referring to and receiving a direct message from you, we are unable to investigate the issue. If you could reach out to us, we’d be more than happy to help!😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look