VEVOR Reviews 20,134

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and very reasonable prices, often noting that items exceed expectations given the cost. Many consumers highlight the fast and efficient delivery service, with orders arriving promptly and often earlier than anticipated. The overall ordering process is described as easy and satisfactory, leading to a positive shopping experience for most. However, some customers also noted issues with product quality, describing certain items as "cheap" or "junk," and a few reported receiving incorrect or faulty products, including one instance of a dead-on-arrival EV charger. There were also occasional complaints about missing parts or damaged packaging upon arrival, and a small number of people experienced difficulties with customer service regarding returns or warranty claims.

What people talk about most

Product

People report positive experiences with product, often praising the good quality, reasonable prices, and fast... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the good quality and reasonable... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping,... See more

Price

Customers generally had positive experiences with price, often highlighting that the prices cannot be beaten... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and smooth, with... See more

Based on these reviews

Rated 4 out of 5 stars

Great products! Amazing value! Absolutely horrible assembly instructions. Some pictures don't match or are missing. Steps are unclear. Diagrams are a little helpful...

Rated 4 out of 5 stars

For now it's a 4 I have tried everything I have gotten from vevor yet but have had issues with shipping but thats more on fedex then vevor so ill leave it at that so far

Rated 4 out of 5 stars

The saw works great. The poles have a lot of fiberglass slivers on them that stick in your hands. Be careful handling when unpacking and assembling. Dumb everything out with gloves on and rinse off... See more

Rated 5 out of 5 stars

VEVOR has a wide range of products. I have a small farm and have been using a lot of Stu. It’s all of good quality and has been great for the basics. I’ve had a shipping issue and they were prompt... See more


Company details

  1. Tool Store
  2. Automotive Repair Equipment Wholesaler
  3. Garden Furniture Shop
  4. Home Improvement Store

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

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Rated 1 out of 5 stars

CAUTION-THEY DO NOT HONOR 30 DAY RETURN POLICY

CAUTION: VEVOR DOESN'T HONOR IT'S 30 DAY RETURN POLICY, ONCE YOU CLICK BUY, IT'S YOURS FOREVER! EVEN IF YOU PAY FOR SHIPPING TO RETURN AN ITEM THEY WILL NOT REFUND YOUR MONEY! THEY ARE CRIMINALS THAT ARE ABOUT TO BE INVESTIGATED BY THE RCMP AND CRA FOR FRAUD!

March 28, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We regret that you experienced issues with our return policy. We take these allegations seriously and will investigate the matter thoroughly. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Return policy a HUGE hassle!

I bought a better from VEVOR just recently order# 26032300919102546555. They have not gotten back to me within the 48 hours they claimed they would.
It shouldn’t take 48 hours to get some communication to begin with but this needs to be resolved. I was planning on purchasing another battery with them as
a replacement but if it’s this much hassle to return something I may have to look elsewhere

April 2, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We apologize for the delay in our response to your order #26032300919102546555. We know it's important to address your concerns promptly. We're looking into this immediately to ensure a smooth return process. We appreciate your feedback.

Rated 5 out of 5 stars

Delivered on time.

Delivered on time and I received exactly what I ordered. It is installed but I have not used it yet. Hopefully it works as indicated for a lithium lifePO4 battery. Great price.

March 31, 2026
Rated 1 out of 5 stars

I was charged $211 for a gamer's chair…

I was charged $211 for a gamer's chair when the listed price on their web site was $143. When I contacted them about this, I received several responses that seemed like AI-generated messages. No way to get a resolution from them, very poor consumer experience

March 26, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We appreciate your feedback and regret that the price discrepancy and our responses caused frustration. We'll investigate the issue to improve our service and ensure accurate pricing.

Rated 5 out of 5 stars

I researched and it was exactly what I expected.

I researched a bread machine in this price range for over two weeks. I don’t buy anything on just a whim. This machine came out on top more often than not. I’ve made two breads. A basic white and a challah. The shape of the basic white was a little wonky but still fine. The challah was exactly what I wanted. Both tasted delicious. A must buy if you are in the market for a bread maker in this price range.

March 30, 2026
Rated 1 out of 5 stars

Caution when using this company

Bought an expensive toaster (over 350.00) and it was too large for our counter at the crisis nursery. Asked to return it immediately and they said no but would offer some 1/4 the cost credit. Credit never came through

March 2, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We regret that the expensive toaster didn't fit and that the return and credit process was unsatisfactory. We'll look into what happened with the credit. Thanks for the feedback.

Rated 1 out of 5 stars

Terrible equipment. Worse customer service.

We ordered a commercial food warming table last year, for our school's dining hall. After shorting out three power switches, it stopped working all together after about three months. Because of the price we ordered another one. It came with a water leak right out of the box. We patched the leak. In less than a week this one stopped warming. We cannot get any productive response from VEVOR. They just run you around the bush. This stuff is the epitome of Chinese JUNK! Do not buy it!

March 9, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We appreciate your feedback and we are sorry to hear about the issues with the food warming tables. It is concerning that you experienced multiple malfunctions and difficulties in reaching our support team. We are looking into these issues to improve our product quality and customer service responsiveness.

Rated 4 out of 5 stars

Food Warmer

I bought a food warmer, at a very good price. I'd never ordered from Vevor before (I was a little skeptical, even though I did research them and they were a legit site/store). My item did not arrive when it was projected so I was a little concerned. Don't bother to use the chat, it's AI generated and you don't get any real answers. Email, I did get responded to. It took several emails but I did finally get an updated tracking on my product. We haven't used the warmer so I can't tell if the products is going to good or bad, but I would order from this company again. I never could find a telephone number to call, I had to do everything by email to get some answers. I will also say, Pilot was the transport company and they did not update my tracking (after 5 days, it was showing in the same spot). They deliver, 2 days later than stated, no big deal. Pilot was also good enough to follow someone to the church and unloaded it there (a distance of about 3 miles). PS: I was told they would give me a $60.00 refund but probably won't receive it since the item was delivered 2 days later (no credit as of yet).

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

It works even on the small things!

This thing works amazing! We have a bunch of trees which equals a lot of leafs, pine cones, pine needles, etc

This thing picks up all of it! Granted you may have to two a few passes to get absolutely everything, but it grabs a good majority of it.

Easy and quick shipping

March 31, 2026
Rated 5 out of 5 stars

This was a gift for my son

This was a gift for my son. He absolutely loves it. It shipped so fast I didn’t have a chance to tell him it was coming. He said it was easy to assemble and he was very happy with the results. Thank you so much!

March 31, 2026

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