They sent me a product in a damaged packaging and refused to take it back. They also used an extremely low quality shipping company (GLS) who just dropped the damaged package in front of my door desp... See more
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See what reviewers are saying
Very well explained item descriptions and easy to use website. Delivery tracking was excellent, no issues at all. Prices are very competitive compared to like for like items in Ireland. Saved quite... See more
I bought a Vevor Ice Cream Maker 2l volume - delivered after 3 days - very well packed - very good quality. It´s working perfect and deliveres wonderfull icecream. Machine stops automatically when... See more
I bought a VEVOR crop protection sprayer 6L and can really recommend this device. It works very well and is made of high quality materials. The spray nozzle allows continuous adjustment from spray mi... See more
Company details
Written by the company
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isn't just a task, it's a declaration of reinvention. Upgrade with VEVOR.
Contact info
4.4
Excellent
8K reviews
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Everything is excellent.
December 28, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bluetooth feature
The device specifications stated that the device contains the Bluetooth feature, but the device that I received does not have the Bluetooth feature.
December 10, 2024
Reply from VEVOR
Hallo Kunde,
Es tut uns aufrichtig leid, dies über Ihren Artikel zu hören.
Wir haben ein Kundensupportticket 401484950434816 erstellt, das Sie bezüglich Ihres Problems verfolgen können. Unser Kundensupport wird Sie innerhalb von 24 Stunden kontaktieren. Bitte überprüfen Sie Ihre E-Mails später und antworten Sie uns über dieses Ticket, um Ihr Problem zu lösen.
Wir werden unser Bestes tun, um Ihnen zu helfen. Vielen Dank für Ihre Mitarbeit.
Freundliche Grüße,
Vevor
Very good service and products
October 10, 2024
The product is good and the delivery is…
The product is good and the delivery is fast. That is enough for me to give a 5 star review.
November 18, 2024
Debris out of the front while cleaning
The craftsmanship and quality is good, does quite a good job. Was easy to assemble. The thing that is a bit annoying is that it kicks a lot of debis out rhe front while walking. All in all a good product
November 6, 2024
So far so good
So far so good. Products as described, also arrived in time. Good post sales service too. I will buy more ftom them for sure
October 24, 2024
Recived the product damaged
Recived the product damaged. I have contacted the customer service over the online chat, sent videos, but no answer from the Vevor.de
I have also received the transcrip of the chat from customer service, but I have received no reply.
Edit: received an email that replacement parts should arrive in 14 days.
October 30, 2024
Reply from VEVOR
Hello Josip Zagar,
We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.
We will send the free part for you ASAP as the solution.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Everything fine
Everything fine, the cart functions really well - it is a bit heavy but very sturdy, I'm really satisfied with the purchase
October 23, 2024
Super quick
I ordered from Portugal, and the order was delivered within 48 hours after ordering... an absolute record in positive sense. Great... earlier orders from VEVOR were also quick, but this is fabulous....
October 24, 2024
Delivery was in time
Delivery was in time, however it was delivered to packet shop. Being fairly heavy product it was a little stress going to pick them up.
October 21, 2024
Great fast service all ok.
October 13, 2024
well packed fast delivery good quality
October 12, 2024
The airbrush booth is making a lot of…
The airbrush booth is making a lot of noise and has the least sucktion power possible, all the fumes and paint just floats around the room and does not go into the box at all! Totally expensive and really bad quality.
The fans are placed verticallay which reduces the suction power. I want a refund!
October 8, 2024
Reply from VEVOR
Dear customer,
We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team
No full refunds , no warranty when something goes wrong
I have bouth a mig welder which was delivered on September, 9. The welder worked for about 8 hours and was broken. I made a complain on September 16 , they wrote that a welder cannot be used for Iron! But only for wood!!!!!! Anyway today after everyday discussion,sending video explaining they do NOT want to take the item back , the offered a refund of 78 euros!!!!I have paid 256 euro!!!!be aware do not buy at this company they do not give you the lawful warranty , they do not fullfil the promise that the refund in full within 30 days ! No Telefone contact possible .
September 9, 2024
Unprompted review
Reply from VEVOR
Dear Patrick Smet,
We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.
We have refunded you the full amount to resolve the issue.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Very disappointed
Very disappointed. Placed an order and paid £332 just to receive an email almost instantly stating that they couldn’t logistically complete the order and I’d have to wait 3-15 days for my refund. Surely the delivery should be checked prior to taking money from customers. Now £332 less and no way to reorder from somewhere else until the refund arrives.
September 18, 2024
Unprompted review
Reply from VEVOR
Dear Louise,
I understand that you did not expect this to happen and if this happens to me, I will surely feel the same way. Rest assured that I am here to listen and help you. We take your comments very seriously and have brought the issues you mentioned back to our team.
Please provide us with your order number and login email address. That way, we can check the status of your order.
Please don't hesitate to reach out if you have any questions or doubts.
Best，
Vevor Team
Not working correctly
The lifter does NOT facilitate the opening of the cover. Like there is no hydaulic effect. Compared to other hydraulic lifters on my other pool there is zero hydaulic effect with your midel
Please advise
Hans Jaeger MD
Munich
Tel +49 160 7715668
August 15, 2024
Unprompted review
Reply from VEVOR
Dear Hans Jaeger,
I understand that you did not expect this to happen and if this happens to me, I will surely feel the same way. Rest assured that I am here to listen and help you. Please provide us with your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
Please don't hesitate to reach out if you have any questions or doubts.
Best，
Vevor Team
It was impossible to assemble the sprayer because the instructions were insufficient…
It was impossible to assemble the sprayer because the diagrams were not clear
August 2, 2024
Unprompted review
Reply from VEVOR
Dear cristcaster,
We're very sorry to hear about the unpleasant experience you've had with us so far.
We completely understand this is not what you expected at all.
Could you send us your order number or login email?
Then we'll check it for you.
Or you can also contact our customer service for help via https://www.vevor.com/pages/contact-us.
If you have any other questions, please don't hesitate to contact us.
Kindly,
Vevor Team
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