VEVOR Reviews 7,669

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They sent me a product in a damaged packaging and refused to take it back. They also used an extremely low quality shipping company (GLS) who just dropped the damaged package in front of my door desp... See more

Company replied

Rated 5 out of 5 stars

Very well explained item descriptions and easy to use website. Delivery tracking was excellent, no issues at all. Prices are very competitive compared to like for like items in Ireland. Saved quite... See more

Rated 5 out of 5 stars

I bought a Vevor Ice Cream Maker 2l volume - delivered after 3 days - very well packed - very good quality. It´s working perfect and deliveres wonderfull icecream. Machine stops automatically when... See more

Rated 5 out of 5 stars

I bought a VEVOR crop protection sprayer 6L and can really recommend this device. It works very well and is made of high quality materials. The spray nozzle allows continuous adjustment from spray mi... See more

Company details

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isn't just a task, it's a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well working order/tools

Frankly speaking, despite of the experiences of other Vevor customers I just tried an order of cuborator Synchronisation Tool. It was 20 Euro cheaper than from other online shops.
Delivery took 1 week, the packing was good, the Synchronisation Tool plus accessories works fine. So I‘m absolutely satisfied.

July 23, 2024
Unprompted review
Rated 1 out of 5 stars

BIGGEST SCAM EVER

THE BIGGEST SCAM EVER!!!!!!!!!!!!!!!!!!!
NEVER ORDER ANYTHING FROM THIS WEBSITE!!!!!!!!!!!

I ordered from them 1 week ago, and the product was broken when I opened the box; the product cannot be used.

I got in touch with their customer service, because on their website it says they offer free returns for broken products or any other mistakes, and I have been in a state of SHOCK ever since.

For the last 7 days I have been going back and forth with a guy called Ahmed, who is absolutely the worst customer service employee I ever talked to IN MY LIFE.

I have been clear in all of my emails:

They sent me a broken product, and I would like to make a return to get my money back.

This guy called 'Ahmed' first told me that the return process is '''so complicated''' and that '''the product can be damaged on the way back, or lost''' :)))))))))))), second time he told me that he is offering me 50 DKK '''for the inconvenience''' (and my product costs 700 DKK, and it's completely broken) :)))))), third time he tried to offer me 150 DKK, fourth time he tried to offer me 315 DKK,''' all to avoid to avoid the complicated return process'''. When IN REALITY this is all to avoid to give me all of my money back, which again, it's 700 DKK!!!!!!!!!!!!!!!!!!!

All of this conversation is still going on right now, and 'Ahmed' still tries to make accept a lower offer than the price I paid for the product.

This is absolutely ridiculous and insane after 14 emails with him!!!!

They are avoiding fixing your problem until you are going crazy and you give up!

VEVOR SUPPORT ARE YOU GOING TO DO SOMETHING ABOUT THIS????????????????

July 29, 2024
Unprompted review
VEVOR logo

Reply from VEVOR

Dear cata catalin,

We feel so sorry for your unpleasant experience.
And we would like to express our heartfelt gratitude for your patience and understanding throughout the communication process. 
Our support team communicated this issue with you via livechat.
Hope you 're satisfied with our solution. 
Beg your pardon and understanding.

If you have any other questions, please don't hesitate to contact us. 
Have a great day.
Tanya, complaints specialist

Rated 5 out of 5 stars

Good price

Good price. Quick delivery. Quality is good.
Instructions and operating info is lacking.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great item and great price

Great item and great price. I never received a key for the deadbolt but luckily wasn't going to use it which is why I still gave 5 stars. Instructions are a big vague for someone who doesn't know a lot about changing locks but they did the job. Would shop here again!

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Decent price, quality and delivery

I bought a couple of items now from Vevor, two EV charging stations and a transfer pump. The price was really nice and the seem to be great quality. Delivery varied fro 1 to 2 weeks, so not bad, especially considering I'm in a distant rural area.

July 23, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look