I purchased a vacuum pump which has been used and worked very well. I have also purchased a plate heat exchanger for solar hot water which has been installed but not used yet. I am very pleased with... See more
Company replied
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To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
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commande reçu en retard de plus celle-ci était défectueuse aucun manuel de montage ni d'utilisation des coupe de peintures blanche sur la machine de sérigraphie alors qu'elle est bleu. le carton est... See more
Company replied
Commande simple envoi très rapide et le produit correspond bien à la description, je crois que je vais me laisser tenter par d'autres produits. Order simply and really quick send. Good product. I gue... See more
I already ordered several machines , all of which I am very satisfied with. Their price to quality ratio is very good. I had once a problem with an ordered item ( airless paint system) due to a defe... See more
Company details
Written by the company
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isn't just a task, it's a declaration of reinvention. Upgrade with VEVOR.
Contact info
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Proper packaging
Proper packaging, damage free arrival of glass product.
June 7, 2024
Unprompted review
Will buy again
Great pricing. Good website with clear product descriptions. Handling of complaints (defective product) could be better, but issues get resolved.
June 3, 2024
Unprompted review
Happy with it
June 8, 2024
Unprompted review
Microscope VEVOR
People of good will despite the language barrier. Regarding the product purchased, it is of good quality. The only doubt I have left is the after-sales service.
May 3, 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Vevor: Poor Customer Service and Undelivered Order
Title:
My recent experience with Vevor has been an absolute disaster, mainly due to their deplorable customer service. After eagerly placing an order, I was dismayed to find that the product I had been looking forward to never arrived. Weeks went by with no sign of delivery, and despite my multiple attempts to get answers from them, their only responses were requests to be patient.
What's even more frustrating is that when I finally managed to get in touch with their customer service, their response was not only slow but also devoid of any empathy or willingness to resolve the issue. Instead, they offered a paltry $10 discount as compensation, which is insulting considering the extent of the inconvenience and lack of transparency I experienced.
Overall, my relationship with Vevor has been a constant source of frustration and disappointment. Their inability to effectively handle customer issues and provide decent customer service is simply unacceptable. If you value quality customer service and want to avoid unnecessary headaches, I strongly recommend looking elsewhere to fulfill your purchasing needs.
May 24, 2024
Unprompted review
Reply from VEVOR
Bonjour,
Nous sommes vraiment désolés d'apprendre l'expérience désagréable que vous avez vécue avec nous jusqu'à présent.
Et nous aimerions travailler ensemble pour résoudre le cas à votre satisfaction.
Pourriez-vous nous envoyer votre numéro de commande ou votre email de connexion ?
Ensuite, nous le vérifierons pour vous.
Si vous avez d'autres questions, n'hésitez pas à nous contacter.
Gentiment,
L'équipe Vevor
Shame on Vevor buying 5* reviews for 20 euros
Vevor is trying to corrupt my review by offering 20 euros cash if I give a 5 stars review. What a shame! . Trust pilot should check that closer because it is a matter of trusting the reviews or not.
April 18, 2024
Unprompted review
Reply from VEVOR
Bonjour,
Nous regrettons profondément tout inconvénient qui vous a été causé.
Les commentaires des clients sont de la plus haute importance pour nous et nous transmettrons rapidement vos commentaires au service approprié pour les améliorations nécessaires.
Si vous avez d'autres questions, vous pouvez nous contacter via https://www.vevor.fr/pages/contact-us.
Je vous demande pardon et votre compréhension.
Gentiment,
L'équipe Vevor
All Good As Usual!
Nothing bad to say. All was delivered in time, super fast. The package was in good condition and as usual VEVOR product are good quality.
I will not hesitate to buy other products there!
February 12, 2024
Unprompted review
Fast Shipping, Good quality products, good pricing
I've ordered serveral items from Vevor and always received the products fast. Bought gas cans, steel railings, fan, etc. Love this web store.
February 8, 2024
Unprompted review
Timely , perfect tools
Timely, great tools , great box
As usual tumbs-up Vevor
January 26, 2024
Unprompted review
Quick delivery, good quality
Quick delivery, good quality, very usable product
December 15, 2023
Unprompted review
Ultrasonic cleaner with vinyl record cleaner attachment
I ordered an ultrasonic cleaner with vinyl record attachment having seen positive reviews of the product but without having previously heard of Vevor. The whole experience was very straightforward with excellent communication and very fast delivery. Packaging was very professional which is obviously important for the item I ordered. I received my order in perfect condition within a few days. I will certainly consider Vevor for future purchases :0)
November 26, 2023
Unprompted review
I measured my boat exactly as shown in…
I measured my boat exactly as shown in the diagram FOUR TIMES. A 11ft cable is not offered and a 12ft will still be too long so I'm going to have to order the 10 footer and hope I can get it to work. I hope it does cause it really is an easy replacement and good quality item.
November 26, 2023
Unprompted review
Perfect service thanks
December 5, 2023
Unprompted review
Relation price/quality very good
Relation price/quality very good. Many articles not easy to get for a same price elsewhere and also many products that you will not find at all on other websites.
December 4, 2023
Unprompted review
Several machines ordered
I already ordered several machines , all of which I am very satisfied with. Their price to quality ratio is very good.
I had once a problem with an ordered item ( airless paint system) due to a defective part: they reacted immediately and sent me a new machine.
This is a great service, not every company demonstrates such consumer care. Congrats!
August 15, 2023
Unprompted review
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