Excellent customr service I got from Sanina. She is efficient, understands your problem and always answered my questions. Alway sgot an answer within 24 hours and always ready to help me out. Tha... See more
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See what reviewers are saying
Is a very good service and helping to give us credit limit - when noone other bank institution in dk - did . * the unique reason of 1 star less in my review is - the extremely high monthly tax o... See more
Company replied
ViaBil is the name when you are in need of financial support around day to day life and plan your budget as per your comfort. My son having his birthday and with the help of ViaBil I bought the gift... See more
Company replied
ViaBill to the rescue as I say to my wife all the time. We fell on hard times because we had to move to a new apartment and ViaBill came in handy as all the other companies refused to come through wit... See more
Company replied
Company details
Written by the company
Our point-of-sale financing solution allows users to buy their desired products now and repay in equal monthly payments without any fees or interest. Our solution has been used by more than 250.000 people and can be used in 4.000+ ecommerce stores today.
Contact info
Grønnegade 10, 1, 1107, København K, Denmark
- 88 826 826
- support@viabill.com
- viabill.dk
4.4
Excellent
21K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very satisfied with ViaBill
August 2, 2023
Unprompted review
Reply from ViaBill
Hej Maya.
Tak for din positive feedback. 😄👍
God dag
Mvh
ViaBill-teamet
Er super glad for ViaBill intet at…
Er super glad for ViaBill intet at sætte en finger på der og det fungerer bare 👍🏻
August 2, 2023
Unprompted review
Reply from ViaBill
Hej Betina.
Tak for alle stjernerne.
Fantastisk at høre om din tilfredshed - Sig endelig til, hvis vi kan være dig behjælpelig en anden gang. 😄
Fantastisk god dag til dig.
Med venlig hilsen
ViaBill-teamet
Excellent service.
July 3, 2023
Unprompted review
Reply from ViaBill
Hi Charlotte.
Thank you for the stars. We always appreciate our customers, and hope that you will use our payment method again soon.🌞
Best regards
Julie and the ViaBill-team
Really easy to use
Really easy to use.
It is almost a full fledged credit card and is really convenient.
Paying the bills is way too convenient and I like the idea of paying extra and forgetting about it.
June 16, 2023
Unprompted review
Reply from ViaBill
Hi Daniel.
Thank you so much for the 5 stars and the great review ⭐
We appreciate it!
Best regards
The ViaBill-team.
Top App so nice to have if forget to…
Top App so nice to have if forget to move from savings to Wallet
November 15, 2022
Unprompted review
Reply from ViaBill
Hi Brynjar.
Thank you so much for the 5 stars and the great review ⭐
We appreciate it!
Best regards
The ViaBill-team.
Reply from ViaBill
Hi Patrycja.
Thank you so much for the 5 stars and the great review ⭐
We appreciate it!
Best regards
The ViaBill-team.
Always helpful and answering my…
Always helpful and answering my questions, even if I'm ahead of the automatically system 🦋❤️
June 8, 2023
Unprompted review
Reply from ViaBill
Hi Sabrina.
Thanks for your review - we appreciate it. 😊
Have a nice day.
Best wishes
The ViaBill team.
Never had Any issue with Them
Never had Any issue with Them, Easy to talk to and always very understanding. Quick to answer.
June 5, 2023
Unprompted review
Reply from ViaBill
Hi Johanna.
Thanks for your review - we appreciate it. 😊
Have a nice day.
Best wishes
The ViaBill team.
Fast service.
May 25, 2023
Unprompted review
Reply from ViaBill
Hi Kevin.
Thanks for your review - we appreciate it. 😊
Have a nice day.
Best wishes
The ViaBill team.
I have been offered the best experience…
I have been offered the best experience from VIABILL.
It makes everything simple, easy, convenient and effective. VIABILL - an excellent and safety service.
May 10, 2023
Unprompted review
Reply from ViaBill
Hi Tuan.
Thank you so much for the 5 stars and the great review ⭐
We appreciate it!
Best regards,
From the ViaBill team.
Everything was OK
Everything was OK - simple and easy = no problems. Just as it should be :-) I can only RECOMMEND.
May 6, 2023
Unprompted review
Reply from ViaBill
Hi Jan.
Thank you for the stars. We always appreciate our customers, and hope that you will use our payment method again soon.🌞
Best regards,
From the Viabill team.
Trying to sign up I keep getting an…
Trying to sign up I keep getting an error message “the page doesn’t exist” when trying to sign up sounds very scammy
April 23, 2023
Unprompted review
Reply from ViaBill
Hi Carmen.
Thanks for your review.
We are sorry to hear that you have experienced trouble signing up.
If you haven't got help with this yet, please contact us on support@viabill.com, så that we can help you gain access to viabill.
Best reguard
The Viabill team.
Great service provided when i asked for…
Great service provided when i asked for changing the monthly repayment due date. Thank you.
April 13, 2023
Unprompted review
Reply from ViaBill
Thank you so much for the 5 stars and the great review ⭐
We appreciate it!
Best regards,
Julie from the ViaBill team.
Very good service
April 13, 2023
Unprompted review
Reply from ViaBill
Thank you so much for the 5 stars and the great review ⭐
We appreciate it!
Best regards,
From the ViaBill team.
Stay away from ViaBill - Scammers
I opened ViaBill account 10 minutes ago.
Nothing works.
I never borrowed anything from Viabill, yet they pretend now that I borrowed 4000 DKK.
I never used viaBill, I never bought anything with viaBill because no shops ever approved on my purchase - possibly due to the reason that my bank check didn't complete with positive results - , I never borrowed money from ViaBill, and here I am now, I cannot even close my account, owning them 59 crowns they say, although I never bought anything and never borrowed anything.
Stay away - they are scammers, very similar to N26 bank.
March 30, 2023
Unprompted review
Reply from ViaBill
Hi Erik,
Thanks for the feedback!
Im sorry for the inconvenience this has resulted to. We do have a sign up fee, if you cant purchase anything or wish to close the account, please contact us on support@viabill.com, then we will remove the 59DKK and close the account or help with purchases.
I hope this will help, have a great day :-)
I recieved the help i needed
I recieved the help i needed, easy and fast
March 7, 2023
Unprompted review
Reply from ViaBill
Hi Karin,
Thank you so much for the 5 stars and the great review ⭐
We appreciate it!
Best regards,
Julie from the ViaBill team.
I am fully surprised how easy it was…
I am fully surprised how easy it was too start using ViaBill online and in a shop. How easy it is to use in a shop. It World. 👍👍
February 15, 2023
Unprompted review
Reply from ViaBill
Hi Steen,
Thanks for your review - we appreciate it. 😊
Have a nice day.
Best wishes
Julie from ViaBill
Very good service and Very nice to talk…
Very good service and Very nice to talk to, they help me about my account.
February 2, 2023
Unprompted review
Reply from ViaBill
Hi Henrik,
Thank you so much for the 5 stars and the great review ⭐
We appreciate it!
Best regards,
Julie from the ViaBill team.
Reply from ViaBill
Hi Anna,
Thank you for the stars. We always appreciate our customers, and hope that you will use our payment method again soon.🌞
Best regards
Julie and the ViaBill-team
Unexistant customer service
Unexistant customer service
Unexistant customer service, no matter how often you contact them, they never reply, they keep taking money for a purchase I've returned, I just can't manage to stop paying for that item I do not own, the seller has confirmed that they got the item back, still, viabill keeps taking my money monthly. Impossible to get into my account as the reset password link never sends me a link to reset my password. What a mess or a scam, I don't know but I'm pissed off!
December 7, 2022
Unprompted review
Reply from ViaBill
Hi Lola,
We apologize deeply for the frustration and inconvenience you have experienced trying to reach our customer service and with the issue of the purchase you returned. It is not acceptable that you have been unable to stop the payments and that you have not been able to reset your password. We would like to investigate this matter further and we hope you will give us the opportunity to help you by contacting our customer service team again. We want to ensure that you have a positive experience with our service, and we will do everything we can to resolve this issue for you as quickly as possible.
From your ViaBill Team.
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