Start from the point that we are not "techie" and we had been very badly let down by our previous web-site developer and hosting company and we needed someone to get us out of the mire very quickl... See more
Company replied
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See what reviewers are saying
Wel, when you get such a personal service, and your able to work alongside on zoom, it was like I was able to and assist with the design you almost feel like your doing it yourself, limiting alteratio... See more
We have been working with Will at Viable Design for a few months now and have received an excellent service. He has designed our website, business cards and also other items for us. Will provides a fi... See more
Company replied
We are in the process of having our website designed and the service so far has been exceptional. We would highly recommend Viable Design Ltd, the process has been so smooth, we can not wait to see th... See more
Company replied
Company details
Information provided by various external sources
Consistent branding is imperative both on and offline which is why Viable Design offer multitude of website design and graphic design services. Based in Scarborough, we have clients across the UK. We are always happy to help, and always endeavour to go above and beyond our competitors.
Contact info
William Street Business Centre, 7a Lower Clark Street, YO12 7PW, Scarborough, United Kingdom
- 01723 373 325
- hello@viabledesign.co.uk
- viabledesign.co.uk
Not recommended
Not recommended, bombarded with emails every hour god sends. Had to do not t a lot of work, took it on his own goodwill not a signed agreement, never use this company
November 18, 2019
Unprompted review
Reply from Viable Design LTD
Hi Karen,
Thank you for taking the time to leave us a review; I only wish we could have achieved a higher rating from you.
With regards to the number of emails you received (12 according to our system, including seven unpaid invoice reminders and one invitation to review us), I can only apologise for this. You are not the first to comment on the emails, and we are looking into it. Unfortunately, the majority of our emails are sent automatically from our system, which only accommodates a 'one rule for all' approach, so we are unable to tailor the frequency of emails on an individual basis.
Your opinion of not having to do much work demonstrates the misconception that graphic and illustrative work is quick and easy. We firstly visited your bar, Captain Will's in Filey, to obtain a photograph of your logo from the artwork on your wall. We then imported it onto our computer and traced it by hand to form a vectorised version of the logo as you were unable to provide a high-resolution version yourself. We then featured this vectorised version on the A5 notepads that you ordered initially to give a crisp, high-resolution finish. Only when you had received this artwork did you ask us to amend the specification and provide an A6 notepad instead and so we had to scale and rearrange the artwork to suit a smaller artboard. For all of this, we only charged you for two hours of labour, with no additional expense for travel or delivery of the printed goods to your partner's place of work as requested.
With regards to not signing an agreement, this was our trust based on the working history we have with your partner for his separate company. Had we known that you would not extend the same goodwill by refusing to pay us, then we would have been sure to follow our company procedure. It is vital that you remember that like beer is your product, our time is ours, and it is not free. We make little profit from our print - enough to cover our running costs when providing printed products to our clients.
Earth-line thanks you
Needed some sign writing for a company van, went to this company for help and they were fantastic, helped me through everything, even though I wasnt sure what I wanted exactly. Would recommend to anyone who is looking for any kind of advertisement. Thank you
October 10, 2019
Unprompted review
Very professional great quality and…
Very professional great quality and excellent service
September 20, 2019
Unprompted review
Excellent service
Excellent service. Very satisfied with the results of my request
September 6, 2019
Unprompted review
Great work and service.
August 26, 2019
Unprompted review
Reply from Viable Design LTD
Thank you, Josh, for taking the time to review us. It's always great to hear positive feedback. We look forward to working with you again soon.
VIABLE DESIGN
I FOUND VIABLE DESIGN TO BE VERY FRIENDLY,PROFFESIONAL AND EASY TO DEAL WITH.
August 1, 2019
Unprompted review
Excellent company and staff
Excellent company and staff. They really listen to you and respond to the needs of your business.
Always glad to work with them.
March 14, 2019
Unprompted review
Reply from Viable Design LTD
Morning Maria, thank you for such a lovely review. It's always great to hear feedback for our work, and even better when it's feedback like this! It's a pleasure working with you and I hope it continues.
Will
Algarve Trailriding Tours website
I'm happy to have made my choice with Viable Design. I'm happy with the appearance and content of the site and sub folders. I would recommend VD to others as well. I did feel there was too much "ping pong" of emails. I feel this could have been reduced by both sides if a list of requirements had been sent out in the beginning so we both knew what was expected from the other side. I was also a bit confused that the design company said they would do the text when in fact I wrote some of (50 - 60%) it as well. These are not severe criticisms just a bit of confusion which I feel led to make the time for completion run on a bit.
February 15, 2019
Unprompted review
Reply from Viable Design LTD
Hi Anthony, thank you for taking the time to leave a review. I'm sorry you felt there were too many emails back and forth - working overseas is new to us so we didn't have the normal consultation in person, but rather video chat and emails, so I apologise for that. I'm also sorry to hear the content writing service didn't meet your expectation, in future I will try to ensure the brief issued to them is more thorough. That aside, I'm glad you're happy with the design work we have done for you. It's been a pleasure.
Will
I am so pleased with my new website…
I am so pleased with my new website thanks to Will and Steve! They answered all my emails, listened to all of my ideas and completed so many changes until I was completely happy. They are super efficient and explained anything throughout the process, even a couple of months after when I forgot how to change something myself.
It has been one of the best investments for my business ⭐
January 3, 2019
Unprompted review
Reply from Viable Design LTD
Jess, thank you for such a glowing review! It's always great to hear positive feedback!
Great service.
Very knowledgeable and efficient, produced a fabulous website for our guest house, just as we wanted it !!
Would thoroughly recommend these guys.
December 30, 2018
Unprompted review
Reply from Viable Design LTD
Hi Steve, thank you for a fantastic review. I'm glad you're happy with your new website and look forward to the recommendations flooding in! Will.
Words don’t sum it up...
Having trusted Viable Design with my marketing for over two years now, I am proud to launch their latest creation to represent my business.
In 2016, having seen their efforts with a local community interest development, I engaged them to redevelop my website. As 2018 comes to an end, I wanted a new style, new design, new functionality for my online presence in the new year and Viable Design approached each feature with enthusiam, delivering what was promised, when it was promised. I highly recommend the guys in this team, and will continue to use them to market my company.
December 3, 2018
Unprompted review
Reply from Viable Design LTD
Steve, thank you for such a fantastic review. We've thoroughly enjoyed working with you since 2016, and hope it continues.
Excellent service
Excellent service, very professional and Will understands our business to ensure his service fully meets our standards and expectations
October 24, 2018
Unprompted review
Reply from Viable Design LTD
Jenn, thank you for such a kind review. It's always great to hear back from customers and to hear how our service remains consistent with our intentions.
Marketing materials by Viable Design Ltd
I've had some flyers and business cards designed by Will at Viable. The service I've received has been professional and friendly as well as good value for money and I'm delighted with the results. Highly recommended.
August 15, 2018
Unprompted review
Reply from Viable Design LTD
Sarah, thank you for taking the time to leave a review, it's great to hear how delighted you are with our work.
Will
Very professional company that engaged…
Very professional company that engaged with us in meeting our requirements. Communications are excellent.
John T Kelly
Managing Director
Bentley4Brides
July 2, 2018
Unprompted review
Reply from Viable Design LTD
John, thank you for the consistently high reviews you are leaving us. It's a pleasure working with you and we hope it continues.
Will
Great service.high standard of customer…
Great service.high standard of customer care. very efficient to deal with any issues. Friendly and professional approach. I would definitely recommend these guys to anyone for both hosting and design
June 20, 2018
Unprompted review
Reply from Viable Design LTD
Hi Mark! Thank you for such a great review! It's always nice to hear from our happy clients!
Will
I have found the company to be very…helpul.
I have found the company to be very helpful and they have given me an up-to-date modern website.
I am very pleased with their service.
May 22, 2018
Unprompted review
Reply from Viable Design LTD
Hi Maria, thank you for taking time to leave us a review. It's great to hear you're happy with our work, and look forward to working with you on an ongoing basis.
Will
Fantastic friendly service
Fantastic friendly service, excellent advice, couldnt recommend more.
May 16, 2018
Unprompted review
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