Viajemos.com - Miami Reviews 222

TrustScore 4.5 out of 5

4.7

Southwest 1st Avenue 3612, 33145 Miami, Florida, US


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See what reviewers are saying

Rated 5 out of 5 stars

Best company to deal with to get good prices on car rentals. Ana Maria Mesa was great to deal with to get some issues resolved with car rental company. 100% recommend Viajemos

Company replied

Rated 5 out of 5 stars

Maria was very professional as she listened to my dilemma and immediately set about solving my situation. She promptly opened a ticket to address my query and had me confirm while speaking to her that... See more

Company replied

Rated 5 out of 5 stars

The booking process was simple and easy to follow. Maria Jose Heredia was the agent that assisted me and was very helpful. In fact, I am a repeat customer because of Maria. My family and I took a s... See more

Company replied

Rated 4 out of 5 stars

Ms Daysi Acosta was very profetional on the way she handel my complaint. Ms Acosta litten to my situation at the caunter with the Car Rental company. Thank you Ms Acost

Company replied


Company details

  1. Travel Agency

Information provided by various external sources

En Viajemos.com podrás encontrar precios altamente competitivos en hotelería y alquiler de autos con destino a Estados Unidos, Europa, Canadá, México y Brasil. Compara los precios de las mejores rentadoras de alquiler de autos y reconocidas a nivel mundial, seleciona el auto que más se ajuste a tus necesidades y reserva tu auto online en tres sencillos pasos ¡Descubre los privilegios que solo una agencia líder puede ofrecer! _________________________________________ In Viajemos.com you can find highly competitive prices in hotel and car rentals to the United States, Europe, Canada, Mexico, and Brazil. Compare the prices of the best, widely known car rental agencies, select the vehicle that better suits your needs, and reserve your vehicle online with three easy steps. Discover all the privileges that only a leading car rental agency can offer!


Contact info

  • Southwest 1st Avenue 3612, 33145, Miami, Florida, United States

  • 786-924-3703

4.7

Excellent

TrustScore 4.5 out of 5

222 reviews

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1-star

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Rated 5 out of 5 stars

Best company to deal with to get good…

Best company to deal with to get good prices on car rentals. Ana Maria Mesa was great to deal with to get some issues resolved with car rental company. 100% recommend Viajemos

April 14, 2026
Unprompted review
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Reply from Viajemos.com - Miami

Hello,

Thank you for your kind words! We’re thrilled to hear that Ana Maria Mesa was able to assist you effectively and resolve any issues with your car rental. We're committed to providing the best service and prices to all our customers. 🚗💡

Rated 5 out of 5 stars

Javier gave great customer service

Javier gave great customer service. we booked 6 vans and he was patient as we went thru the process. I'd like to give a shoot out to Juan who is on vacation this time around, but we book thru him went we are planning our trips as well. Thank you for the great service all around!!

February 4, 2026
Unprompted review
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Reply from Viajemos.com - Miami

Dan, thank you for sharing such a thoughtful message. Coordinating multiple vans takes patience, and we’re glad Javier guided you through the process so smoothly. It’s also great to hear your continued trust in Juan when planning your trips. We truly appreciate the recognition and are happy to support you anytime 🙌🚐

Rated 5 out of 5 stars

Viajemos.com is the best site for car…

Viajemos.com is the best site for car rental. From anywhere in the world.

August 24, 2025
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Reply from Viajemos.com - Miami

Knowing that you consider Viajemos.com the best option to rent a car from anywhere in the world truly motivates us. Thank you for trusting our platform and for sharing your experience 🌍🚗

Rated 5 out of 5 stars

Had to change the reservation for my car rental

Had to change the reservation for my car rental, Angelica Avila was excellent rearranging it, recommended!!

January 3, 2026
Unprompted review
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Reply from Viajemos.com - Miami

Thank you for your comment, Luis!

We’re glad to hear that Angélica Ávila was excellent helping you rearrange your car rental reservation. We truly appreciate your recommendation and are happy to support you whenever you need it 🚗✨

Rated 5 out of 5 stars

Mariana Pedraza is a very dedicated and…

Mariana Pedraza is a very dedicated and serious worker.she has a lot of patience and ensures that you are satisfied and has fulfilled your requests before she ends the call. I would love to see that she moves forward in this company.

July 16, 2025
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Reply from Viajemos.com - Miami

We are pleased to know that we met your customer service expectations to the fullest. We work hard to make your experiences with us exceptional and incomparable. We look forward to being your number one partner for all your travels.

Rated 5 out of 5 stars

Easy booking.

Simple on line instructions, multiple choices after search. Easy to complete.

July 5, 2025
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Reply from Viajemos.com - Miami

Dear Ian,

We are pleased to hear that your booking process on our website was both satisfying and effortless. Remember that we offer the best benefits in the market.

Rated 3 out of 5 stars

I was charged for the rental company I don’t know why since they only mentioned for the deposit on the

I was charged for the rental company I want to confirm why I got charged on this

June 25, 2025
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Reply from Viajemos.com - Miami

Dear Juan,

Of course! Please keep in mind that any additional charges may have resulted from services contracted directly at the rental agency counter.

If you’d like more details, you can visit our website and go to the “Requests” section, where you can request both the final receipt and the rental agreement. There you’ll find a full breakdown of any transactions made beyond the prepaid amount of your reservation.

Rated 5 out of 5 stars

Best customer service

Angelica Avila provided excellent customer service.

June 10, 2025
Unprompted review
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Reply from Viajemos.com - Miami

Dear Rubi,

We are glad to know that your reservation was successfully completed and that you enjoyed your vehicle to the fullest. We look forward to accompanying you on many more journeys in the future.

Thank you for choosing Miles Car Rental, have a splendid day!

Rated 5 out of 5 stars

Easy to reserve

Easy to reserve, good quality cars, good prices, like the insurance included. No hidden costs.

February 5, 2025
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Reply from Viajemos.com - Miami

Dear Steven,

Thank you so much for taking the time to highlight the qualities of our website. We are here for you at all times, ensuring efficient and high-quality service.

Thank you for choosing Viajemos.com, have a great day!

Rated 5 out of 5 stars

THE BEST CUSTOMER SERVICE EXPERIENCE

OAHOO!!! The service offered by Javier Calderon is impressive. His excellent knowledge of my needs more than demonstrates his empathy, wisdom, and genuine concern for assisting the client. In a reasonable amount of time, he explained to me, reassured me, and I was able to notice his dedication and respect for others. Thanks Javier.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Good rates, and very nice and helpful customer service.
Mariana Pedraza helped with all our questions.

October 5, 2024
Unprompted review
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Reply from Viajemos.com - Miami

Dear Biko,

We are happy to hear that our professional staff member, Sareth, was able to assist you in clarifying your doubts and completing your reservation with the necessary requirements.

Thank you for choosing Viajemos.com, have a wonderful day!

Rated 5 out of 5 stars

The agent was very helpful and solved…

The agent was very helpful and solved my problem. Thank you very much Marianna.

April 15, 2024
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Reply from Viajemos.com - Miami

Dear Dwayne,

It will always be a pleasure for us to provide you with a service of the highest quality and resolve your requests as quickly as possible. Thank you for giving us such a valuable rating and sharing your experience with our team of professionals. You can always count on us.

Thank you for choosing Viajemos.com, have a great day!

Rated 4 out of 5 stars

Ms Daysi Acosta was very profetional on…

Ms Daysi Acosta was very profetional on the way she handel my complaint. Ms Acosta litten to my situation at the caunter with the Car Rental company.
Thank you
Ms Acost

February 15, 2024
Unprompted review
Viajemos.com - Miami logo

Reply from Viajemos.com - Miami

Dear Jesus,

We are pleased to know that we met your customer service expectations to the fullest. We work hard to make your experiences with us exceptional and incomparable. We look forward to being your number one partner for all your travels.

Thank you for choosing Viajemos.com, have a splendid day!

Rated 5 out of 5 stars

The booking process was simple and easy…

The booking process was simple and easy to follow.
Maria Jose Heredia was the agent that assisted me and was very helpful. In fact, I am a repeat customer because of Maria. My family and I took a similar trip last year and Maria assisted me then. So, I did not think twice to contact her this time around. She is very knowledgeable and is able to discuss all issues relating to my rental. She is an asset to your organization and will continue to book with your company in the foreseeable future because of the service she provides.

October 26, 2023
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Reply from Viajemos.com - Miami

Dear Kenneth,

It is always a pleasure for us to assist you, because we are always intended to provide you with unmatched assistence throughout your rental, knowing that you need tranquility in all your travels. Although, it is way more relevant for us to know we are meeting your expectations, and we will keep working for being your first option in your next rentals.

Thank you for choosing Viajemos.com, have a wonderful day!

Rated 5 out of 5 stars

Travel

The agent Eidi Rodriguez was very professional on costumer relation and knowledgeable.

June 29, 2023
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Reply from Viajemos.com - Miami

Dear Samuel,

Thank you for your incredible review. We are delighted to hear about your experience with our professionals. Our main goal will always be to ensure the satisfaction of each of our customers, that is why we have the best prices in the market. Community members like you help others make confident decisions.

Thank you for choosing Viajemos.com, have a wonderful day!

Rated 5 out of 5 stars

Maria Herendia - Excellent Customer Servive

Maria was very professional as she listened to my dilemma and immediately set about solving my situation. She promptly opened a ticket to address my query and had me confirm while speaking to her that I had received the ticket number via email. She further supplied her extension and email so that I can contact her during the resolution period. Kudos Maria!!

June 2, 2023
Unprompted review
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Reply from Viajemos.com - Miami

Dear Goldie,

It is always a pleasure for us to assist you, because we are always intended to provide you with unmatched assistence throughout your rental, knowing that you need tranquility in all your travels. Although, it is way more relevant for us to know we are meeting your expectations, and we will keep working for being your first option in your next rentals.

Thank you for choosing Viajemos.com, have a wonderful day!

Rated 5 out of 5 stars

Excellent prices for vehicle rental…

Excellent prices for vehicle rental including various insurance coverages. Deysi Acosta's attention by phone was excellent, very patient and she gave complete and detailed information to clarify our queries, apart from a series of recommendations when arriving to pick up the vehicle.

May 25, 2023
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Reply from Viajemos.com - Miami

Dear Carlos,   

We highly appreciate the time you took to generate your comment and highlight the excellent work of our agent Deysi Acosta. We are glad to know that she provide you with an integrated and timely assistance to your requests, our goal is your satisfaction.   

Thank you for choosing Viajemos.com, have a wonderful day!

Rated 5 out of 5 stars

Everything easy to do and understand.

Everything easy to do and understand.
Great options to rent cars. Received reservation email super fast. Great prices for car rentals. Simple company rules. I realky lke your service!

May 4, 2023
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Reply from Viajemos.com - Miami

Dear Marilyn,

It is a pleasure to have you as a customer and know that your reservation process through our web portal, was developed wonderfully, thinking of you we handle the best prices and benefits of the market, focused on providing optimal service.

Thank you for choosing Viajemos.com and have a great day!

Rated 5 out of 5 stars

Excellent customer service

Response to my request was handled without any issues. My agent was Andrea Rodriguez and she was quite proficient in handling the issue at hand.

April 5, 2023
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Reply from Viajemos.com - Miami

Dear Khishna,

We are pleased to know that your experience with the car was satisfactory, we hope to serve you whenever you need our service, remember that you are always welcome.

Thank you for choosing Viajemos.com, have a nice day.

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