ViaLuxury Reviews 15,453

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Alles top , leuk bubbels op de kamer Late check out , parking onder hotel Zelfs nog upgrade gekregen naar junior suite 👍

Company replied

Rated 4 out of 5 stars

2 nachten in een Royal kamer van hotel Carlton Ambassador in Den Haag. Rustig gelegen en toch dicht bij centrum, comfortabele kamer met goed bed en prima douche. Gebruik mini bar was inclusief, dat wa... See more

Company replied

Rated 5 out of 5 stars

Great location with public parking parking close to the hotel. Staff were friendly and it was great the hotel offered complimentary drinks and snacks late afternoon/evening.Also a great way to talk to... See more

Rated 4 out of 5 stars

pleasant stay. very nice amd friendly reception staff. room clean and comfortable with large bed. breakfast not bad, but only average standard. comfortable parking. public transport needed to go to ce... See more

Company details

  1. Travel Agency
  2. Hotel
  3. Travel Aggregator

About ViaLuxury

Written by the company

ViaLuxury is de #1 in luxe hotelbelevingen van 4- en 5 sterren hotels in Nederland, België en Duitsland. De meest unieke arrangementen voor de beste prijs!

Kortingen kunnen oplopen tot wel -70%!

• Altijd de beste deal
• Uitstekende klantenservice
• Unieke arrangementen
• Al meer dan 10 jaar super betrouwbaar
• Gemakkelijk en soepel annuleren

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Carlton Ambassador in Den Haag

Wij zaten via Luxury hotel company in het Carlton Ambassador in Den Haag.
Dit hotel ligt uitstekend in het centrum en dichtbij parkeergarages, Het personeel was zeer vriendelijk en behulpzaam.

March 22, 2022
Unprompted review
Rated 4 out of 5 stars

This is the most incredible hotel

This is the most incredible hotel. Everything aspect of our stay here was first class, exceptional. The hotel itself is beautiful, immaculately kept and in the most fantastic location. The beach is stunning, the pool is lovely. The food and drink are excellent. Stayed here with two of my girlfriends, and we were blown away by the quality and quantity of food and drinks on offer. The staff are brilliant, we received the most incredible service during our stay. We have never experienced this level of customer service anywhere else. Fun part was the glass bottom boat, and the craft shop! We made our own little souvenirs from the upcycled material from the hotel.

March 11, 2022
Unprompted review
ViaLuxury logo

Reply from ViaLuxury

Dear Katya,

Thank you for sharing your experience!

Great to hear that you enjoyed your stay and everything that came with it.

Hopefully we will see you again in one of our hotels.

Kind regards,
Customer service | LuxuryHotelCompany

Rated 5 out of 5 stars

Ivm de corona perfect weekend alles…

Ivm de corona perfect weekend alles netjes schoon en lekkere roomservice top

December 16, 2021
Unprompted review
ViaLuxury logo

Reply from ViaLuxury

Dank u voor het compliment, fijn dat u genoten heeft/ er even helemaal uit was in deze tijd.
TM I Klantenservice Luxuryhotelcompany

Rated 1 out of 5 stars

TELEURSTELLEND RESORT EN ARRANGEMENT

Via LuxuryHotelCompany een arrangement geboekt bij Resort Bad Boekelo.

Minpunten:
- Oud resort in de middle of nowhere
- Diner was trash, sloeg echt nergens op en vulde niet
- Zielig lunchpakket, sloeg ook nergens op
- We zaten er tussen allemaal oudjes/bejaarden

SLECHTE PRIJS-KWALITEITSVERHOUDING

November 29, 2021
Unprompted review
Rated 3 out of 5 stars

Hotel Charton Utrecht.

Hotel Charton Utrecht.
Hotel is over de datum.
Sauna, stoomcabine en bubblebad renoveren.
Diner steak taai.
Ontbijt perfect.
Kamer netjes en verzorgd.

November 10, 2021
Unprompted review
Rated 4 out of 5 stars

Employees are extremely friendly and…

Employees are extremely friendly and polite. The room and bathroom was clean. Breakfast was amazing with a wide selection to choose from. We were welcomed by the most humble, helpful, friendly, enlightening, informative and best restuarant worker I have ever met. I wish I asked his name, but I assume he was the manager wearing all black clothing. What an asset to the company!!! The only minus points are the bed too soft and too low, the pillows too soft, duvet too thin and no second blanket available in the closet and the shower head to small. For the rest.... it's a perfect getaway

November 2, 2021
Unprompted review
Rated 3 out of 5 stars

Reasonable

Reasonable, nothing special , all felt very businesslike, no personal touches, no complaints, it just didn’t feel 4 star

September 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great hotel and..

Friendly and welcoming staff. Great location! I mentioned it was my husband's birthday and they gave us a free room upgrade, left a very nice note with some small chocolates!

September 20, 2021
Unprompted review
Rated 3 out of 5 stars

Friendly, but no wellness and food is mediocre

We stayed at Grand Hotel ter Duin. The staff is friendly, the room is clean and big.
However, the wellness was disappointing. The swimming pool room is just not nice to be in, everything is very practical. The only person you could order treatments (e.g. massage) at is on holidays.
The food/drinks are very average, and expensive (cheapest wine glass 6 eur).
They also forgot to take out our 2 welcome drinks from the bill (we noticed too late), and almost charged us double for the drinks (that we noticed on time at the checkout and it was fixed immediately).

All in all it did not spoil the holiday, because we were not planning to stay at the hotel a lot of time, but it was underwhelming, especially for all the luxury promises.

August 22, 2021
Unprompted review
Rated 2 out of 5 stars

Inaccurate information on the hotel

On the website it stated the check out for the hotel was 12pm but after we paid the hotel informed us it was 11am. Also, the advertisement stated there was a fridge (which we needed) but when we arrived we were given a older room without a fridge, (it was also dirty and smelled of smoke - but this is a problem with the hotel itself).

August 15, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Hotel

Excellent Hotel, clean, friendly, faultless Customer Service, Restaurant was great, breakfast was fantastic, close to Amsterdam Zuid train & metro. Overall it was perfect, Would recommend to anyone

June 29, 2021
Unprompted review
Rated 3 out of 5 stars

Garden beautiful, service moderate

The garden was beautiful and the restaurant dinner very good. We found the room extremely small though! I don't know how it could be a superior room. There was also no mini-bar and only one robe. When we asked for another robe, it didn't appear. And at breakfast, I asked for coffee from the professional machine behind the counter and was told that was not allowed (though there were no signs). When I made a fuss I was given a cappuccino and told "here is your exception to the rule". Not so impressed!

June 15, 2021
Unprompted review
ViaLuxury logo

Reply from ViaLuxury

Beste miss/misses Newey,

We are very sorry to hear that you did not have a pleasant hotel stay due to the room, the facilities in it and for the further stated reasons. If you would like us to take up your complaint further, please send an email to info@luxuryhotelcompany.com. We will then take up your complaint further with the hotel.

Sincerely,
Customer Service | LuxuryHotelCompany

Rated 4 out of 5 stars

Hotel Zuiderduin in Egmond aan Zee

Hotel Zuiderduin in Egmond aan Zee: location and cleanliness is good. But horrible beds. We were given two single beds (instead of a double) and each bed was so narrow it was difficult to sleep in because one is constantly worried about falling over.
And another thing was that 1 day sauna entry was part of the deal and we did not get any chance to use it. Ultimately after a lot of discussions we could get to use it for 30 mins just before we had to check out!! This could have been better managed if its part of the deal!

November 16, 2020
Unprompted review
Rated 5 out of 5 stars

Luxuryhotelcompany is a great deal

Luxuryhotelcompany lives up to their deal promises. I've booked several hotel stays via them and have been fully satisfied with both the hotels and the user experience on the LHC side. The deals themselves are also great!

September 19, 2020
Unprompted review

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