While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Vibe Retail was founded by a team of retail owners and ex-employees of the big POS companies who were tired of watching independent stores get nickel-and-dimed by Lightspeed, Square, Shopify POS, and Clover. We built Vibe from the ground up to be the all-in-one cloud POS that actually puts merchants first: unlimited users, built-in loyalty, SMS/email marketing, work orders, layaways, serial-number tracking, and real omnichannel inventory — all at a simple flat price with no surprise fees. No more paying $59 extra per register. No more $199/month for basic loyalty or marketing tools. No more waiting 90 minutes on hold for support that never answers. Every Vibe customer gets 24/7 real-human phone and chat support based in the U.S. and Canada (average response under 5 minutes), free white-glove data migration when you switch from your old system, and a guarantee that we’ll beat your current bill or give you six months free. We’re proud to serve apparel boutiques, jewelry stores, vape & CBD shops, liquor stores, auto parts, gift shops, and multi-location chains who needed a modern system that just works — without contracts and without the endless upsells. Thousands of stores switched to Vibe because they were fed up with outages, price hikes, and being treated like a ticket number. Whether you’re a single-location startup or a growing 20-store brand, Vibe scales with you at a price that stays fair. We’re a new company, but we’re growing fast because we listen to our merchants and ship the features they actually ask for. If you’re looking for a POS that feels like it was built by retailers, for retailers — welcome to Vibe.
United States
4.3
8 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vibe POS is A team of professionals Dedicated to making their clients business prosper.
They are focused on implementing all the newest technologies to streamline and simplify the POS experience.
Their amazing customer service and knowledge in retail was a game changer for us
The multiple ways to reach this company is amazing! From email, phone, WhatsApp 24/7 its so refreshing to have a real and caring person to talk to. As well the actual product and features is mind blowing the ease of use and strong backend that Vibe gives you is something that everyone should have!
The set up process was seamless from the demo through on boarding the Vibe team was there for us and is still ensuring everything is up to par and operating the way it should be 24/7
Speed matters in our business, and Vibe keeps lines moving. Transactions are quick, payment processing is smooth, and inventory updates instantly. The reporting tools help me understand shrink, margins, and top-selling items without guessing.
Cash discounting and pricing controls were easy to configure. Compared to other POS systems I've used, Vibe feels much more retail-focused and flexible.
Compliance aside, what we needed most was solid inventory control and customer tracking. Vibe delivers on both. Product variations, barcodes, and vendor traking all work smoothly.
We’ve been in retail for over a decade and have cycled through multiple POS systems that promised everything and delivered headaches. Switching to Vibe was the first time the transition actually felt smooth—and more importantly, worth it.
What immediately stood out was how intuitive the interface is. Training our staff took hours, not weeks. Inventory management, which used to be a nightmare, is now something we actually trust. The real-time inventory tracking and smart alerts help us stay ahead of low stock without over-ordering, and the reporting dashboard gives us a crystal-clear view of what’s selling, when, and why.
The customer insights and purchase history tracking have been a game changer. We can see repeat behavior, tailor promotions, and actually understand our customers instead of guessing. The built-in cash discount and flexible payment handling also helped us offset processing costs without confusing customers at checkout.
Vibe doesn’t feel like generic software—it feels like it was built by people who understand retail from the inside. For the first time, our POS feels like a growth tool instead of just a register.
Good POS much better than the old system I used, price is good too. They answer phone calls and are very feature rich especially for multi location.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
