Vibholm Guld & Sølv Reviews 

9,594
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The products are exactly as described. I loved that they fit me, especially since bracelets usually don’t because I have tiny wrists. The ones I got from Vibholm sit perfectly on my wrist! And the del... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Super quick delivery. I received a necklace as a gift that was too small, so I reserved the larger size to pickup in store. The item I reserved was available for pickup with... See more

Company replied

Rated 5 out of 5 stars

I bought my items on line because the Vibholm boutique didn’t have the item on hand. Very satisfied with my on-line purchase. It came faster than I expected it to which I was very grateful for. Wou... See more

Company replied

Rated 3 out of 5 stars

We ordered a children's watch. The delivery was fast and the watch itself is great. But they promised sturdy good quality such that kids can wear the watch while playing and within a few days' use the... See more

Company replied

Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

Vibholm er Danmarks største smykkekæde med hele 29 butikker samt en webshop på www.vibholm.dk og webshop i Sverige. Vi forhandler alle de førende mærker inden for branchen, og gør hvad vi kan for at give vores kunder den bedst mulige oplevelse - hver gang.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(9,594)

853 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

November 24, 2021
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej Garik
Thank you for your response. We hope you are pleased with your order.
Have a nice day. Best regards Mia, Vibholm guld og sølv

Rated 1 out of 5 stars

watch was a demo😡

Hi I just received watch but it was without any nylon to protect it.😡

And it had a lot of scratches from the bottom side. And also I change the battery because it was empty😡

This watch was a demo but they didn’t write that on website.😡

Very bad services😡😡😡

I don’t recommend any one to pay any thing from the store 😡😡😡

November 21, 2021
Unprompted review
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hi Mohamad
Thanks for your message and feedback.
We don't sell demo watches on our website. I'm sorry if the watch' battery was flat when it arrived. We set all watches before shipment. Have you contacted us about this? Then we would of course have changed it without charge. All nylon and tags are removed when we pack our watches. This is a standard procedure.
Please contact me on mail mia@vibholm.dk if I can do anything further for you.
Best regards, Mia Vibholm guld og sølv

Rated 4 out of 5 stars

Good buy

I bought to plastic earrings for mig daughters. They look very nice, doesn’t look like they are made of plastic and it is anti-allergic!
Delivery was ok, within the 5 working days.
For sure, I’m going to buy with them again!

August 25, 2021
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hi Tatiana
That's so good to hear. Blomdahl makes som beautiful earrings that's suitable for all skintypes. I hope to see you again, good day!
Best regards from Mia, Vibholm guld og sølv

Rated 5 out of 5 stars

Bestilte et Arne Jacobsen City Hall…

Bestilte et Arne Jacobsen City Hall 40mm til en fænomenal god pris og modtog det i gave indpakning. Hurtigt, billigt og flot. Hermed anbefales Vibholm Guld & Sølv.

June 23, 2021
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej Alex
Tak for din besked - hvor er det bare godt at høre. De ure er så fine.
Vi håber du bliver glad for det.
God dag og på gensyn.
Mange hilsner fra Mia, Vibholm guld og sølv

Rated 1 out of 5 stars

Customer orientation - 0 points.

Made order 2 weeks ago. After two weeks called the support to ask about my order. The girl on the phone said that she will find out and will contact me. Same day the shop refunded money without saying a word...Thank you very much, dear shop, it was a birthday gift to my friend and now I lost 2 weeks and have to rush to find another shop. Never again buying anything from you and never suggest you to my friends :(

UPD: thank you, Mia, for reply. Could you please forward me this e-mail, cos I haven't got any from you (including spam box) and the money came back to my card on 17th of May already.
Moreover, you have my phone number where you could have sent info about delay and ask me if I want to wait for 2 weeks, otherwise I would have canceled the order in that case.

May 20, 2021
Unprompted review
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hi Kristina
Thank you for writing us.
I have checked up on your order, and I can see we have been writing you an email yesterday morning (20/5) concerning a delay in your purchase.
Your money is not refunded as we await your reply.
You can write me at mia@vibholm.info, and we will find the best solution for you.
Best regards, Mia Vibholm guld og sølv

Rated 5 out of 5 stars

Fantastisk service

I can only recommend Vibholm. I ordered a birthday present for my sister at Easter and I had put the wrong house number down on the delivery address. I quickly found the customer service email address and wrote an email explaining this. I did not expect for Vibholm to come back to me until after Easter, but already on Saturday I had a response from Bonnie at Vibholm who confirmed that they had correct the house number. What a service and thank you so much!

April 15, 2021
Unprompted review

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