First time ordering from this company. Ordered some sink plug washers and advised it would take up to 5 weeks delivery They arrived in a week. Well done
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I've ordered and paid, the e-mail order confirmation arrives a few minutes later. Looking forward to getting my order.
Company replied
Seems straight forward enough.. will give another rating when item is received
Company replied
I did receive a item which I wasn’t satisfied with but this was resolved very quickly and I was issued with a discount code for the price of the item plus25% which was great top service
Company replied
Company details
Written by the company
Customer service: available 24 hours a day, 7 days a week via a live chat or a contact form: https://vicedeal.com/pages/service#/contact
Contact info
Hong Kong
- vicedeal.com
3.9
Great
6K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything is perfect
Everything is perfect. Tire pressure sensor is working good.
March 18, 2026
Unprompted review
Reply from Vicedeal
Hi Oleh,
Thank you for your review.
Great to hear everything is working well for you.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Delivery was faster than I tought
Delivery was faster than I tought: Thank you!
March 16, 2026
Unprompted review
Reply from Vicedeal
Hi Hefaistos,
Thank you for your review.
Nice to hear your delivery arrived faster than expected.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi Maxim Sas,
Thank you for your review.
Great to hear you are happy with the price and quality.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Hurling Memories 🇮🇪
I desperately wanted to get a cassette player to listen to the 1995 All Ireland 🇮🇪 semi final hurling - I genuinely cannot wait for this product to arrive by post 😊
March 18, 2026
Unprompted review
Reply from Vicedeal
Hi Denis,
Thank you for your review.
Nice to hear you are excited about your order, we hope it arrives soon so you can enjoy it.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
What u promised u deliverred
What u promised u deliverred, PayPal were my problem they charged me twice for the same product. Your price was half the price of the product had I purchased it from EBay via the USA and it is satisfactory. Thankyou Ivan
March 4, 2026
Unprompted review
Reply from Vicedeal
Hi Ivan Johnstone,
Thank you for your review.
Glad to hear the product met your expectations and that you were satisfied with the price.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Shipment of the item tool a very long…
Shipment of the item tool a very long time. Other then that i'm happy with the products
March 17, 2026
Unprompted review
Reply from Vicedeal
Hi Jonas Zaenen,
Thank you for your review.
We appreciate your patience with the delivery time and are glad you are happy with the product.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
It’s a great product and cheap price
It’s a great product and cheap price. I satisfied and very recommend it. Its a 5star for me 👊👍
March 18, 2026
Unprompted review
Reply from Vicedeal
Hi Rollie Pobre,
Thank you for your review.
Great to hear you are satisfied with the product and appreciate your recommendation.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi Anneilen ytterstad,
Thank you for your review.
Glad to hear you are a happy customer.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi H. Baumgartner,
Thank you for your review.
Nice to hear the delivery was fast and the price was good.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
This is a Chinese company pretending to…
This is a Chinese company pretending to be Swedish. The delivery times are very long. Certainly not the 2-4 days it says on the site. I’ve been waiting 3 weeks and still hasn’t left China.
March 17, 2026
Unprompted review
Reply from Vicedeal
Hi Ian Perriman,
Thank you for your review.
We understand if our delivery terms may not be the most convenient for you. Please note that international parcels may take longer to arrive.
However, we want to assure you that your delivery is insured, and we have a customer support team ready to assist you in case of any issues after the delivery time ends.
Please share your order details with us so we can check the shipment and update you.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
This is a scam company.
This is a scam company.
They will never actually send you anything.
March 17, 2026
Unprompted review
Reply from Vicedeal
Hi Chilled Driving,
Thank you for your review.
We are sorry to hear that you feel this way about your experience. Please share your order details with us so we can check the situation and help you.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Easy to order and pay for
Easy to order and pay for. Hope my order arrives very soon.
March 16, 2026
Unprompted review
Reply from Vicedeal
Hi T Harvey,
Thank you for your review.
Glad to hear the ordering and payment process was easy. We hope your order arrives very soon.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Overpriced poor quality samsung case
I ordered a Samsung tablet case 10 inch on 9th feb from vicedeal. It cost me £25 and purported to be leather.
It is very light and poorly made. It is absolute tat.
How they have got the nerve to charge me this I have no idea. They are rip off merchants. It looked nice on line but that's as far as it goes
Stay away from this company
March 16, 2026
Unprompted review
Reply from Vicedeal
Hi WendyCustomer,
Thank you for your review.
We are sorry to hear the tablet case did not meet your expectations in quality. Please share your order details with us so we can check this and help you further.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Options are to close on screen and…
Options are to close on screen and reception was bad , keeps freezing
March 15, 2026
Unprompted review
Reply from Vicedeal
Hi Stephen Line,
Thank you for your review.
We are sorry to hear about the issues with the website freezing and display problems. Your feedback is helpful and we appreciate you sharing it.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Everything was correct and the delivery…
Everything was correct and the delivery arrived sooner than expected
March 15, 2026
Unprompted review
Reply from Vicedeal
Hi JohanGFVB,
Thank you for your review.
Great to hear everything arrived correctly and even sooner than expected.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Good product…
March 14, 2026
Unprompted review
Reply from Vicedeal
Hi Ian Jolly,
Thank you for your review.
Glad to hear you are satisfied with the product.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Running smoothly
Running smoothly, no hitches so far during ordering process
March 13, 2026
Unprompted review
Reply from Vicedeal
Hi Colin Carlton,
Thank you for your review.
Nice to hear the ordering process went smoothly without any issues.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Fake 63/37 Rosin Core Solder
Ordered some 63/37 Rosin Core. They sent non-genuine generic cheap solder.
After asking for a refund, they apologised and offered a 125 % voucher. I declined. They then upped the offer to 150%, which i declined. They then said to get a refund, i would have to send it back to Hong Kong at my expense
March 13, 2026
Unprompted review
Reply from Vicedeal
Hi Mike,
Thank you for your review.
We are sorry to hear that the product did not match your expectations and that the return process felt difficult. Please share your order details with us so we can check this situation and help you.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Constant reminder through endless…
Constant reminder through endless online appearance of the article any time I visit online.
March 13, 2026
Unprompted review
Reply from Vicedeal
Hi Saa Kabuta,
Thank you for your review.
We appreciate your feedback about ads, I'll send it to our team!
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
I ordered a massager
I ordered a massager, paid in full, it arrived with a two pin adaptor, and we only use three pin in Ireland. I contacted them, could only reply in writing to the questions of a bot. said I would receive the adaptor in ten days. five weeks on, no sign of it. Three months on, still not able to use the massager. I had to submit the request again.
January 12, 2026
Unprompted review
Reply from Vicedeal
Hi Colette Hopper,
Thank you for your review.
We are sorry to hear that the adapter you were promised has still not arrived and that you cannot use the massager yet. As I checked, my colleague has contacted you again. Hope you are satisfied with the solution.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
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