3 weeks tomorrow with no communication where my order is as it says Royal Mail is still waiting for it, ask for refund and still no update. I live in the UK, it should only take a few days. The lack o... See more
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Ordered an item worth over £100, ovwr two weeks ago. Royal mail tracking has been stuck since it was 'dispatched'with absolutely no update from the company despite multiple emails to ivy, comments on... See more
Company replied
I ordered an embroidered jacket, an etched ring and a star shaped nose ring. I am very happy with the quality of all of these items, unfortunately i can't change out my piercing yet, but I'm sure it... See more
Company replied
The products are handmade and super high quality, everything is really soft and thick and extremely fairly priced. It’s hard to deliver to me so my parcel got sent back to sender, however within one e... See more
Company details
Written by the company
Vicious Punx is an alternative jewellery and clothing brand that is made to order in the U.K. Inspired by punk, grunge, and gothic aesthetics, we create genderless, high-quality pieces designed to last. Our handcrafted jewellery is made to order in our small, female-founded U.K. studio, ensuring every piece gets the care and attention it deserves. Our clothing is printed and embroidered in small batches to reduce waste, so you know you're getting something unique, not mass-produced. We believe in self-expression without limits, and our designs reflect that. Whether you're here for bold body jewellery, statement accessories, or alternative fashion, we’re all about helping you embrace your individuality. With fast and reliable shipping, strong customer service, and a no-BS approach to quality, we’re committed to delivering pieces that feel as good as they look. While we accept returns on most items, piercing jewellery and underwear are final sale for hygiene reasons. Join our Vicious community and wear your rebellion with pride. Got questions? We’re here to help.🖤
Contact info
6 Harrow Road, HR40EH, Hereford, United Kingdom
- customerservice@viciouspunx.com
- viciouspunx.com
Hasn’t replied to negative reviews
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Lack of communication
3 weeks tomorrow with no communication where my order is as it says Royal Mail is still waiting for it, ask for refund and still no update. I live in the UK, it should only take a few days. The lack of communication is actual terrible.
Item quality and customer service.
I was really contemplating posting this review but unfortunately I feel like I have to, I recently purchased two bracelets from Vicious Punx to replace two of my old bracelets I had purchased before as my old ones had rusted.
It was really unfortunate to see that the bracelets were absolutely massive and a completely different size to the ones I had ordered and were absolutely huge to the point I don't believe they would fit anyone realistically. The bracelet was made different to the picture too and didn't look the same as the picture as it had a much bigger clasp and was put together different.
I've had one previous issue in the past which they did resolve for me to their credit but unfortunately when I contacted their support this time they asked me to send the bracelets back to them so they could resize them for me I explained to the support I had no way of sending these bracelets to them due to the fact my town doesn't have a post office and I do not drive I since haven't heard back from them and have been completely aired by their customer support.
I do genuinely like this brand and have purchased many items from them including their clothing which is what I had an issue with in the past due to printing quality and the print peeling off immediately when opening the package.
I do not appreciate being ignored and after this experience I can't recommend them and do not think I'll purchase from them again which really does dishearten me.
Ordered a pair of earings from here
Ordered a pair of earings from here. They were posted quickly, packaged well, and I absolutely love them!
Amazing ring
Absolutely love my ring
Great quality and so pretty!
Will definitely order again!
The pants fit great but after 2 washes
The pants fit great but after 2 washes, the graphics are already beginning to peel off.
Avoid at all costs
Avoid at all costs, ordered on the 14th of december and they haven't contacted me about my items or given me an update after reaching out to them many times
Great accessories
Been buying their accessories for years and love them. Great designs, always high quality and delivered in a reasonable time!
Please be be careful of this website.
Please be be careful of this website, looking at some of the descriptions it's clearly copy and pasted AI descriptions of one product.
Along with bad customer service reviews, the website feels like a scam.
Really good quality!
I love my Vicious punx necklaces; they're all well-made and from sturdy material. The delivery was on time and the necklaces were individually packaged in little bags with cool stickers. The thank-you card was cute too. Just keep in mind that you'll have to pay customs fees additionally (my delivery went to Germany).
Still waiting for my order.
I ordered a spider barbed wire zipper.
I have now been waiting 2 weeks.
I have emailed them, messaged them on Instagram and even on Facebook.
I have had no reply to inform me what is happening with my order.
Disappointed to say the least.
I've asked for a refund.
It is for a present for my daughter.
Not the first time I’ve ordered from…
Not the first time I’ve ordered from here and won’t be the last! Love this buisness🥰
Drop shipped tat sold at a premium
Drop shipped tat sold at a premium. Jewellery that loses colour/plating. Stains skin.
Great quality and friendly service
Every item I’ve purchased from Vicious Punx has been great quality, from jewellery to clothing to handbags, and all at a great price! The customer service team are so friendly and helpful as well :)
I wish I could give more!
I wish I could give more!! They didn’t have the ones I ordered in, so sent me a replacement pair and a pair for the hassle!!! They were amazing as well as the beanie I ordered! They were amazing with the communication as well Thankyou so much!!
no hassle at all
Second time ordering from this site and i’ve had no issues, items were delivered at a reasonable time given that i live in the US. (Within a month). Items are packaged with care as well and tracking service was updated frequently.
Cute, stylish and well-made.
Ordered a necklace and bracelet. Both exactly as pictured and made well. Very happy and love them both. Already made a second order of more jewelry
Good selection and prices
Good selection and prices. Delivery was quick, even to the US.
Super small business
Fantastic value , super product , arrived quickly , highly recommend
666 Socks Arrived Perfectly!
Product arrived very quickly, the quality and appearance are both exactly as advertised and I love it!
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