Vico Food Box Reviews 7,126

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 423 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and wide variety of products offered, often highlighting the authenticity and freshness of items. The ordering process is frequently described as easy to navigate and smooth, with many appreciating the clear website and efficient service. Reviewers are particularly impressed with the fast delivery, with orders often arriving earlier than expected, and the exceptional care taken in packaging, ensuring products arrive safely and undamaged. However, some customers experienced issues with delivery, noting delays or packages not being handed over to the courier despite a label being created. A few other people also felt that the packaging, while generally good, could sometimes lead to damaged items, and one reviewer was dissatisfied with the quality of a specific wine product.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, authenticity, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and on-time delivery,... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high quality of products,... See more

Order

Customers had positive experiences with order, consistently praising the fast processing and delivery times,... See more

Service

People report positive experiences with service, often highlighting it as excellent, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website is very easy to navigate and place order. Order was filled and delivered within days. Order included passata in beer bottles. These bottles were individually wrapped and everything arri... See more

Company replied

Rated 5 out of 5 stars

Incredible! I am beyond impressed: - website - easy to navigate, clear, smooth ordering process; - selection of produce - wow!!! Everything is easy to find, wide variety, fresh, long expiratio... See more

Company replied

Rated 5 out of 5 stars

Fast delivery with great quality food. Unlike some vendors, the packages especially for flour, were thoroughly packed so the goods arrived in excellent condition....plus, a little gift! Thank you!

Company replied

Rated 5 out of 5 stars

I’ve been ordering from vico box quite often. they are amazing❤️All the Italian products are authentic and fresh. packaging also excellent. I received gifts from every package I ordered. Thank you... See more

Company replied


Company details

  1. Gourmet Grocery Store
  2. e-Commerce Service
  3. Grocery Delivery Service
  4. Grocery Store
  5. Italian Grocery Store
  6. Online Food Ordering Service

About Vico Food Box

Written by the company

Foto-Soci-1

COSA TI OFFRIAMO? L'Italia a casa tua!
Prodotti 100% Italiani che puoi ordinare comodamente all'estero, in oltre 25 nazioni in tutta Europa e in UK. Ricevi la spesa italiana comodamente a casa tua!


SPEDIZIONE GRATUITA!
La spedizione è gratuita in tutta Europa


SIAMO VELOCI!
Prepariamo il tuo ordine in 1/2 giorni lavorativi! Lo affidiamo ai migliori corrieri DHL/UPS/GLS/FOODLOGICA e ci assicuriamo sempre che il tuo ordine arrivi a destinazione!

ASSISTENZA GARANTITA!
Ti assistiamo sempre. Ci assicuriamo che i prodotti vengano accuratamente confezionati, perchè hai diritto ad un eccellente esperienza se ti affidi a noi di Vico Food Box! Chi sceglie il nostro servizio è coccolato.
Per noi sei importante! Inseriamo sempre un regalo nel tuo ordine Con Vico Food Box sei soddisfatto o soddisfatto!😊

ATTENZIONE ALL'AMBIENTE🌿
Utilizziamo materiali riciclati e riciclabili per confezionare la tua Vico Box. Con un sistema di logistica interno evitiamo qualsiasi spreco alimentare.


UN CUORE ITALIANO💚
Vico Food Box nasce nel 2019 ad Amsterdam da Gennaro, Vittorio, Debora e Antonio, giovani Italiani all'estero.
L'azienda ritorna in Italia nel 2020
Ad oggi Vico Food Box ha una logistica interna e un team di giovani italiani, con la voglia di investire il loro tempo e le loro energie per garantirti il miglior servizio di spedizione di prodotti alimentari italiani all'estero! Non vediamo l'ora di portare l'Italia a casa tua!

VAI SU: vicofoodbox.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thank you very much for my products

Thank you very much for my products. I loved them. I am so happy to have this option. My son was born in Brazil, but he has no memory of Easter there and didn't even know about these beautifully packaged chocolate eggs. Thanks to you, this will be the second year he will receive Easter eggs like those from our native country.

February 27, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Keity! 😊

Thank you so much for sharing this 💚 It truly means a lot to us.
We’re so happy Vico can help you bring a little piece of home to your family — and that your son can discover those beautifully wrapped Easter eggs like in your native country 🥹🍫✨

Wishing you a wonderful Easter filled with sweet memories!

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Vico offers quality products

I like Vico offers quality products wich I can not get in the supermarket in the Netherlands. The box is packed well, and it didn't take long before I received it. I tried some new products, which I'm sure I'll order again.

February 14, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Jolieke! 😊

Thank you so much! 💚 We’re really happy Vico helps you get those quality Italian products you can’t easily find in Dutch supermarkets 🇳🇱✨
Great to hear the box was packed well and delivery was quick 📦🚚

And we love that you tried new products — can’t wait to pack them again for your next order 😍

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Excellent quality

Excellent quality, prompt delivery. I ordered snacks and chocolates and they taste great. I am ordering my second box now.

February 27, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Nora! 😊

Thank you so much! 💚 We’re thrilled you loved the excellent quality and prompt delivery 📦🚚✨
So happy the snacks and chocolates tasted great — and yay for your second box! 😍

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Under 1 week delivery

Under 1 week delivery, very good expiration dates

February 27, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Zimon! 😊

Thank you! 💚 We’re really happy your box arrived in under a week and that the expiration dates were very good 🙌📦✨
See you soon for your next order!

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Everything was great

Everything was great. The delivery time was fast, the webpage is well structured, easy to use. And the products was fresh and pristine.

February 19, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Kondor! 😊

Thank you so much! 💚 We’re really happy everything was great — fast delivery, an easy-to-use website, and products arriving fresh and pristine 📦✨
Can’t wait to welcome you back for your next order! 😉

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Great service!

Even though I ordered from a different country, delivery was fast and everything was carefully packaged. I even received a small gift, so that was great!

February 27, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Natascha! 😊

Thank you so much! 💚 We’re really happy your international order arrived fast and carefully packaged 📦✨
And we’re glad you enjoyed the little gift — a small thank-you from us to you 😍🎁

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Perfect

Perfect. Perfect.

February 27, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Gitte! 😊

Perfect perfect — thank you! 💚🙌
So happy you enjoyed everything 📦✨

Flora Del Customer Happiness Service

Rated 5 out of 5 stars
Vico Food Box logo

Reply from Vico Food Box

Ciao Bernie! 😊

Thank you so much! 💚 We’re so happy you loved your first Vico Food Box — and even happier to hear you’ll be ordering again 😍📦✨
Easter goodies in the basket sounds perfect 🐣🍫

Can’t wait to pack your next box!

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Fast delivery and careful packing

Delivery was very quick, and the package was super safe. I am sure I will order again. :)

February 26, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Imre! 😊

Thank you! 💚 We’re so happy the delivery was very quick and the package felt super safe 📦✨
Can’t wait to have you back for your next order! :)

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Authentic Italian produce at a good…

Authentic Italian produce at a good price and very prompt delivery.

February 27, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Vico Lover! 😊

Thank you so much! 💚 We’re really happy you enjoyed the authentic Italian products, found a good price, and experienced prompt delivery 📦🚚✨

See you soon for your next Vico Box! 😉

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Very good prices for wines and pasta…

Very good prices for wines and pasta always. I always does big orders and never get any mistaken items. Delivery isn’t very fast but always works.

February 27, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Natalia,
thank you so much for your thoughtful review 💚 We’re really happy to hear that you appreciate our very good prices for wines and pasta and that, even with your big orders, everything always arrives without any mistakes.

We also truly appreciate your honest note about delivery times, and we’re glad to know that the service is always reliable. Feedback like yours is very valuable to us and helps us keep improving 😊

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Sono davvero piacevolmente sorpresa…

Sono davvero piacevolmente sorpresa dalla mia esperienza!
Il mio ordine è arrivato molto velocemente ed era imballato con grande cura. Tutto era perfettamente protetto e in condizioni impeccabili.

Il tracking ha funzionato benissimo, ho potuto seguire ogni fase della spedizione e non ci sono stati ritardi. I prodotti sono eccellenti e si vede l’attenzione nei dettagli.

Consiglio vivamente questo sito e sicuramente ordinerò di nuovo! ❤️❤️❤️

I’m honestly so positively surprised with my experience! Everything arrived very quickly and was extremely well packaged. Nothing was damaged and everything was in perfect condition.

The tracking worked perfectly, I could follow every step of the delivery, and there were no delays at all. The products are amazing and you can really see the care in how everything was prepared and packed.

I highly recommend buying from this website. I will definitely order again!

February 26, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Gabriela,
grazie di cuore per questa recensione così bella e dettagliata 💚 Siamo davvero felicissimi di sapere che la tua esperienza ti abbia piacevolmente sorpresa e che tu abbia apprezzato la velocità della spedizione, la cura nell’imballaggio e la possibilità di seguire tutto tramite un tracking preciso e puntuale.

Leggere che è arrivato tutto perfettamente protetto, in condizioni impeccabili e che hai percepito tutta la nostra attenzione ai dettagli è una soddisfazione enorme per tutto il team. Ancora più bello sapere che consiglierai il nostro sito e che ordinerai di nuovo 😊

Grazie davvero per la fiducia e per le tue splendide parole 💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

I ordered for the first time

I ordered for the first time and I’m very satisfied. The prices are affordable and everything is very well packaged. I will order again!

February 13, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Marko! Thank you for your lovely message 💚😊

We’re so happy your first order left you very satisfied — especially that you found the prices affordable and the packaging super well done 📦✨
Can’t wait to pack your next Vico Box! 😋

Quick reminder: free shipping from 70€, we process orders in 1–3 business days, and by joining our newsletter you get 5€ off 😉 Don’t forget to check our deals too! 💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Quick service, good quality

The ordered items have arrived within a week and there was no damage on anything.

February 26, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Ronnie! 😊
Thank you for your kind feedback 💚

We’re really happy your order arrived within a week and that everything came in perfect condition — that’s exactly what we aim for with every shipment 📦✨

Hope to see you again soon for your next order 🛒😊
Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

Very fast delivery and great products

February 26, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Vanessa! 😊
Thank you so much for your lovely review 💚

We’re really happy you enjoyed the fast delivery and our products — we put a lot of care into every single order, from packing to the little surprise inside 🎁✨

Can’t wait to have you back for your next order… and feel free to check out our current deals 😉🛒
Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

Very good service directly from Italy

Very good service directly from Italy, like an italien food market 🔝🔝🔝

February 26, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Giovanna! 😊
Thank you so much for your amazing feedback 💚

We’re really happy you enjoyed the service and that it felt like an Italian food market — that’s exactly the vibe we want to bring, straight from Italy to your home 🔝✨🛒

Hope to see you again soon for your next order! 😊
Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

Recommendable 👍

Recommendable 👍
Ordered 20kg of Rummo pasta (it was cheaper than anywhere here in Denmark, okay 😅), 12 cans of soda (of a type unavailable in Denmark) and a couple of pancetta pieces (looking very nice), it all arrived neatly packaged with “fragile” band on, to my doorstep today, 9 days after placing the order (incl. weekend), so it’s within the promised time for preparation and courier. Alongside my order was a gift; a bag of Italian bread snacks and also a personal written message, telling me they had to send me a 65g bigger piece of pancetta, very cute. I will definitely be shopping here again (but I have enough pasta for the near future for now).

February 25, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Morten! 😊
Thank you so much for this amazing (and super detailed) review 💚

We’re really happy everything arrived neatly packed and within the promised timeframe — especially with a big order like 20kg of pasta 😅📦
And we love that you appreciated the little extras: the gift, the handwritten note, and the slightly bigger pancetta (we couldn’t resist making it a bit more generous 😉✨).

It means a lot to hear you’ll shop with us again — whenever your “pasta stockpile” starts running low, we’ll be here 🛒😊
Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

​Fast delivery and perfect packaging

Five stars! My Vico box arrived much earlier than expected, but the packaging was top-notch. Everything was tucked in securely and arrived in perfect condition. Grazie Vico!

February 25, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Licia! 😊
Thank you so much for the five stars 💚

We’re thrilled your Vico box arrived earlier than expected and that the packaging kept everything safe and in perfect condition 📦✨
“Grazie Vico!” made our day — we can’t wait to pack your next box just as carefully! 🛒😊

Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

Exremely well packed

Exremely well packed. Everything was in excellent condition when parcels arrived and they arrived quickly!

February 23, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Elina! 😊💚

Thank you so much for your review! We’re really happy to hear everything was extremely well packed, arrived quickly, and in excellent condition 🚚✨

We put a lot of care into every order so your Italian favorites reach you safely and just as they should 😍
See you soon for your next order—feel free to take advantage of our current offers!

Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

Great delivery company

Great delivery company, they are punctual on the delivery and offer at affordable price the best of the italian products. Highly recommended, 5 star service.

February 24, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Egix! 😊💚
Thank you so much for your lovely review! We’re really happy to hear you found the delivery punctual, the prices affordable, and the selection the best of Italian products ⭐️⭐️⭐️⭐️⭐️

Your recommendation means a lot to us—thanks for being part of our Vico Lovers community! 🛒✨

Flora del Customer Happiness Service 💚

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