VictoriaHearts Reviews 117

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

This is my second review on not just victoriahearts,loveswans,matchtruly,victoriabrides,plus other online dating sites in the ukraine,these fake or real women are nothing but big time fakes,its not ab... See more

Rated 5 out of 5 stars

Usually, when you join a dating site, you immediately feel pressured: pay, reply, buy. There's none of that here. Everything feels welcoming, the people are normal, and even the interface feels frie... See more

Company replied

Rated 5 out of 5 stars

You get everything that you need here. A huge choice of girls, messages, letters, and video call options, plus I know that they help girls translate conversations since not every single girl knows Eng... See more

Company details

  1. Dating Service

Written by the company

ViktoriaHearts is a chat platform for those seeking sincere connections and meaningful relationships. Connect with like-minded people today.


Contact info

3.3

Average

TrustScore 3.5 out of 5

117 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fake fake fake

Fake fake fake. They have different people pretending to be the girl on the profile. They all saying the same thing, questions and answers are all similar. There is no way you can talk to a 3-4 assuming different girls, but the topics they want to talk about it are the same. And then if you stop answering they start talk dirty to you, saying some nasty stuff trying to get your attention. Nor to mention none of them can come to US. Pointless to waste the money on anyone who will never be able to come to US. They will keep you chatting as long as they can, that’s the only way they get paid.

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

This site is a expensive chat site

This site is not a dating site but rather a chatting site. I have been on this platform since 2016. Getting their contact information is worthless. I have had several thousand dollars on broken promises. One used a mule to collect money. I was paying for a week's vacation at a 5-star hotel. I paid for her ticket. When the time came to pick her up, she said it was sick and disappeared. I found her on the platform, and she told me she would marry me. Another told me she would marry me and kept asking for gifts, sometimes several a day. It was for her to sell to buy documents and airline tickets; she was a stewardess. After I quit, she got mad and told me I was not a man. These scenarios have been replayed several times and bought about 10 contact information. I have been verified since 2016. Now I have to do it again? The last girl has my contact information but she lost it, we exchanged about 16 emails. Before she lost it. There is no way to meet; the ladies don't want to talk on Telegram, WhatsApp, or Google chat. What is the purpose of exchanging information?

I have discussed this with my Personal Manager, Earl, for years. I made suggestions but fell on deaf ears. So you support is worthles.

February 17, 2025
Unprompted review
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Reply from VictoriaHearts

Dear Cary,

Thank you for sharing your detailed experience. We regret to hear about the disappointments you’ve faced. Please know that VictoriaHearts is designed to foster meaningful connections, and we are committed to ensuring an authentic and secure platform for all users.

We take reports of dishonest behavior seriously, and we encourage you to report any suspicious activity to our support team so we can investigate thoroughly. Regarding the verification process, it works to ensure account security and authenticity, which benefits the overall community.

For further assistance or to discuss your concerns in more detail, please reach out to our support team at support@victoriahearts.com.

Best regards,
Marin from VictoriaHearts

Rated 1 out of 5 stars

Site is a scam

Site is a scam, am trying to be removed but am finding I hard to get someone to remove my account. Girls here are pushes by their agencies to talk to as many men as possible to increase revenue of course. Have met girl on another site that discussed just how crude the agencies are in pushing the girls on site.

January 29, 2025
Unprompted review
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Reply from VictoriaHearts


Dear Carl,

We're sorry to hear about your experience. Our support team has already contacted you regarding your request. Please feel free to respond to their message for further assistance.

Best regards,
Marin from Victoriahearts

Rated 5 out of 5 stars

This is a place where I found not just…

This is a place where I found not just conversations but motivation. The woman I'm chatting with inspires me every day.
She shares her dreams, and I'm starting to belive we have a real chance to build something meaningful.

December 9, 2024
Unprompted review
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Reply from VictoriaHearts

Dear Kasen, 

Thank you for your wonderful review! We’re thrilled to hear that you’re having such a fun time on the platform and enjoying the conversations. We hope you continue having fantastic experiences here!

Best Wishes,
Marin from Victoriahearts

Rated 5 out of 5 stars

Evetything feels welcoming.

Usually, when you join a dating site, you immediately feel pressured: pay, reply, buy. There's none of that here.
Everything feels welcoming, the people are normal, and even the interface feels friendly. It makes communication easy.

December 4, 2024
Unprompted review
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Reply from VictoriaHearts

Dear Glen,

Thank you for your review! It’s a pleasure to know that you’re enjoying everything our platform has to offer. We’re here anytime you need, and we hope you continue to have a great experience.

Best Wishes,
Marin from Victoriahearts

Rated 5 out of 5 stars

Every message feels like it's truly from a person.

I realized right away that the atmosphere here is different. No generic ,,hi, how are you?,, messages from shady profiles. Every message feels like it's truly from a person, not a bot. Big points from that.

December 1, 2024
Unprompted review
VictoriaHearts logo

Reply from VictoriaHearts

Dear Barton,

Thank you for sharing your thoughts! We’re thrilled to hear that you’re enjoying genuine conversations with real people. Creating an authentic, bot-free atmosphere is something we prioritize, and it’s great to know you’ve noticed that difference.

Best Wishes,
Marin from Victoriahearts

Rated 1 out of 5 stars

Victoria hearts is a complete scam

Victoria hearts is a complete scam. I viii two women in the city of Sumy . I accidentally came across one of them and called out the name she had in the site but with no response which seemed strange. I then got next to her and she was shocked and said she needed the interpreter. She understood enough English to understand me as I had found out on other meetings with her .
Victoriahearts is a scam . They take you for all they can. I have been there and experienced the whole package apart from their scam on apartments and airport transfers which are scandalous

March 25, 2023
Unprompted review
Rated 1 out of 5 stars

Horrible, Horrible website! Conmen pretending to be honest businessman

I had no issues with this website for some time and then...
1. Search function is just for show and filters are not working both on mobile and pc version of website.
2. If you communicate with a person after some time for no reason they hide all conversation history and you must manually search for a person or try to remember specific members ID.
3. They run many profiles as bots spamming "starting conversation". And even when I was on a phone with a girl from website I was getting "from her" messages on website what even frustrated her. Also you can make up just for fun ugliest picture possible or no picture at all and some girls will write you : "how beautiful you look".
4. In letters if they have video attachments very often they are just black prior you press on them and you cannot preview or have any idea what video it is. And you could have already paid to see a video, they charge for viewing same video if it was in another letter and support does not even care!
5. Some time ago it was a feature : spend 3000 credits communicating with a member and you can share contact info and leave this website. Now there is no longer such a feature! And if you almost had reached a limit you have 0 chance to meet this person now. So if you talk with a lady and wish to call her or contact her outside this website they are auto deleting all content the very second if you want to give your contacts, but also at same moment you cannot get her contact info. This is very unfair because ladies mentions that they wish to find a partner for life and this website now makes it impossible for people even to meet!
6. Now they have : "virtual gift" feature which gives no idea what, but they mention that lady can monetize it for what? What are the rates? Nobody except administrators knows! They say : lady can get special surprise... I send virtual thing for 50$ or 3000$ no idea what lady might get. What is response from support?
- if you don't like it don't pay!

This platform had a nice vision, but to what it became I cannot even say. This is a disgrace and for it to be a legit website with honest features they should do a vast improvement. Starting with : removing spamming bots, providing honest service and giving back ability to leave this website if both people consent.

December 17, 2022
Unprompted review
VictoriaHearts logo

Reply from VictoriaHearts

Dear Aistis,
Thank you so much for taking the time to leave us a review. We appreciate it.

We're sorry that you came to such conclusions in using our website.

I'd like to emphasize that you can reach us via email in order to get some help with technical issues on the website (like your issue with the search option ao any other difficulties you might have faced.

In order for your correspondence with the members to stay active and up to date, incoming letters and messages with no answer on your behalf within 24 hours are hidden, and they will emerge in your inbox again in case the member writes to you for the second time. If you would like to find a chat/mail thread with the member you were corresponding with a couple of days ago, just provide us with the member's ID, and we will be happy to send you a link to your correspondence with a member.

It is a real life. Every member communicates the way he/she is used to in real life. We cannot and shall not control who they can like or not. They are here to communicate with other members, to find a pen-friend or even a partner, or for any other purpose they deem fit with our terms and conditions, and they are free to do so. We can't restrict them how many messages they can send, and we don't use bots, only real people on the website.

We don't charge for the same video twice, however, your friend might send you the same video twice. In that case, there will be two separate charges. You still can contact us in case of such an issue.

There is no need to go through the contact request procedure anymore – you can exchange contacts with your friend in any convenient way, in chat or in a letter. Please, note, that it is up to every member to decide whether to share them or not, as the website provides a safer and secure space for communication. Every trusted member decides for themselves when they are ready to move forward.

Members can monetize the virtual gifts by receiving a bonus for this gift receipt. The bonus amount usually constitutes internal or commercial information, and therefore, it is not publicly available.

Contact us via support@VictoriaHearts.com if some questions pop up. We will be glad to assist you.

Best Wishes,
VictoriaHearts Customer Support

Rated 1 out of 5 stars

do not trust this sit.

do not trust this sit.. 2 years
been strung along drained of money all lies and bull . the ladies are well trained... this sit is set up for maximum money gain.... ladies give no evidence of who they realy are false address, contact details, onnofgicial id details... non of this can be trusted

June 4, 2022
Unprompted review
VictoriaHearts logo

Reply from VictoriaHearts

Dear Martin,

Thank you for taking the time to leave your feedback.

First and foremost, let us point out that we provide a safe and comfortable place for communication and we cannot force our members to stay in touch or move further on in their relationships. Your communication and further interaction depend solely on both of you.

We do not pay any members on the website; moreover, we try to make sure that all the validated members are interested in communication with other members of the website. For this purpose we introduced the difficult procedure of verification steps for them. All of the users consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

If you have encountered any difficulties in communication with other member, feel free to contact us via support@victoriahearts.com and share the details. We woudl be glad to assist you!

Also, if you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@victoriahearts.com and we will check the case.

We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!

Best Regards,
Support Team VictoriaHearts

Rated 1 out of 5 stars

BIG SCAM,there are no question about…

BIG SCAM,there are no question about that,i have been there a long and not any change to meet someone or get to know someone really.They just want to make you stay longer on the site and spend more money.I communicating there are girls,send contact requests and they always refused.Same messages and letters every day,like copy and paste made.It is no suprise that almost all rewiew are negative,because this is a scam.

April 9, 2022
Unprompted review
VictoriaHearts logo

Reply from VictoriaHearts

Dear Vallo,

Thank you for sharing your feedback about the website.

We are sorry to hear about your situation with the members who declined your requests. Sadly, we have no email of yours to check whether there was a complaint in the system, so we would appreciate if you contact us via email at support@victoriahearts.com, so we would check it.

We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.

However, it always depends on the person whether s/he wishes to approve your contact exchange request. Therefore, we always recommend clarifying this moment directly with the member before you make your request.

Nevertheless, if you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those ladies. Then please send that information with the proofs to support@victoriahearts.com and we will review the case.

We work 24/7, so we would be looking forward to your letter with all the details regarding the situation that got you concerned.

Best Regards,
Support Team VictoriaHearts

Rated 1 out of 5 stars

absoltly right

absoltly right. Even now, they wants to make even more profit with Putin´s terrible war: Making all even expensiv. Knowing, this poor ukraine people needs our help also here in wrting. And: They control everything, everyone. simply terrible !!!

April 7, 2022
Unprompted review
VictoriaHearts logo

Reply from VictoriaHearts

Dear Thomas,
Thanks for sharing your feedback.
We are to hear sorry your experience didn’t match your expectations.

First and foremost, please note that we do not tolerate Russian invasion.
Moreover, we join the official sanctions of the world's companies and impose sanctions on countries-agressors.

Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.

We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.

Please feel free to reach out to our support@victoriahearts.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
VictoriaHearts Support Team

Rated 1 out of 5 stars

The site is so bad

The site is so bad. They kept moving my typing all around and when I sent it it didn't even sound right. They charge so much to even look at a video and when you already paid to see one and the girl sends the same one and you look at it they charge you again.. They are a rip off .

March 8, 2022
Unprompted review
VictoriaHearts logo

Reply from VictoriaHearts

Dear Richard,

Thank you so much for sharing your feedback!

It saddens us a lot to hear that you have faced some difficulties that led you to such feedback. We want to assure you that our skilled Technical, Moderation and other teams are always ready to help our members with any inquiries or issues that they might have faced. 24/7 our Support team is ready to offer a hand and find a solution. I want to emphasize that our members always can apply for a refund for the same videos or technical issues that interfere with your communication process.

Moreover, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. If you are an active user, you might get a set of free bonuses. Please feel free to contact us via support@victoriahearts.com for more details or assistance.

Best Regards,
VictoriaHearts Customer Support

Rated 1 out of 5 stars

I spent time on the site

I spent time on the site, i do agree with the others, IT IS A Scam, after the expense of thousands of dollars ( CDN ) No real reply from any of the so called ladies on the site, of course you are encouraged to spend a minimum of 3000 credits to get an email address, if your lucky you may get a response, from that address and as soon as you question to many times, regarding real contact information, oh guess what you are blocked. Advice ? spend your money in Canadian Gentlemens Ballets, at least you are getting value for your hard earned money. Best of luck fellows.
Garry

January 30, 2022
Unprompted review
VictoriaHearts logo

Reply from VictoriaHearts

Dear Garry,

Hello and thanks for finding time to submit your review.

Kindly note, that we carefully approve all the users to be registered on our website. Our users’ profiles are not confirmed unless we verify their ID and background.

Our regional partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the person you are corresponding with (such profiles have a label "Validated member"). Also, we make sure as much as we are able to that the user is single and interested in communication with other members of the platform.

We require to see photo IDs of all our Validated Members. In case a member gives rise to our suspicion, we may take additional steps to verify the profile, such as asking her to record an identification video for us.

If you have any issues after the contacts exchange, please contact us via support@victoriahearts.com and we'll do our best to help you out.

Kind regards,
VictoriaHearts Customer Support

Rated 4 out of 5 stars

No reason to hesitate.

I don’t know what everyone is whinging about, sure the girls profiles may not be authentic, but so are a lot of websites. If you’re irresolute about her profile, ask her to send a selfie or even go live and watch her for 5 minutes or so while you’re on the chat. I remembered badgering a girl to send me a selfie because I didn’t know if she was real or fake, but she did and wrote “You hurt my feelings” on a piece of paper before she blocked me. If you’re on this site to be serious, pick a maximum of 4 girls to seriously write too, otherwise you’re wasting money by writing to girls arbitrarily.

November 8, 2021
Unprompted review
VictoriaHearts logo

Reply from VictoriaHearts

Dear Michael,

Thank you for your engagement in Victoriahearts.com

Please, be kindly informed that we check validated members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents user attaches are valid.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

Also, thank you for sharing your experience with the world and enhancement of using the website for other members.


Best regards,
Victoriahearts Customer Support

Rated 1 out of 5 stars

The site appears to employ women (or…

The site appears to employ women (or others posing as women), who lure men into chat situations that are expensive for the men, and end up nowhere. The women ask generic stupid questions in the hope that the victim will answer. After some time of chatting, the questions seem to repeat, indicating that these women are working shifts. It's as though you are chatting with a totally different person.

October 27, 2021
Unprompted review
VictoriaHearts logo

Reply from VictoriaHearts

Dear R J,

Thank you for taking the time to leave your feedback.

First and foremost, we would like to point out that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.

By creating a profile, every member will find a way to represent himself/herself on the site in an easy and unique way. Each member has their own purpose for creating the profile, but all of them receive a convenient place for searching for new acquaintances, a secure space for communication, and outstanding customer service. As for the context of the messages, apparently, some members are trying to eagerly attract your attention, but it is always up to you whether reply/ignore/block the member.

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

We do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.

If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@victoriahearts.com and we will check the situation.

Therefore, we would greatly appreciate it if you decide to review the feedback.

We work 24/7 for our customers, so feel free to reach out to us at any time!

Best Regards,
Support Team VictoriaHearts



Rated 1 out of 5 stars

These sites must have the same owners they all pull the same scams! After a marriage of more than 12 years…

After a marriage of more than 12 years and finding myself divorced I freaked out heart broken, lonely, and desperate to heal my bruised ego. Victoria Hearts is one name in many that these site owners use and it's all the same BS too. They will make you feel like you're wanted, keep on hammering you with lies, and suck your credit card dry before you know you've been screwed! They make damn sure you can never contact the women because they're either employees or working for another agency and getting paid commissions for letters answered.
The other dating sites owned by these merciless basta%d owners are Asian Date, China Love, Dream Singles, Anastasia, Charmerly, Asian Beauties, and others!
I wouldn't be surprised if there are Dudes who have committed suicide after putting all their eggs in one basket and trusting these ruthless basta%ds to actually produce one real woman who isn't hired or isn't a scammer! The emotional damage not to mention the money they have stolen is immeasurable!
After a marriage of more than 12 years and finding myself divorced I freaked out heart broken, lonely, and desperate to heal my bruised ego. Victoria Hearts is one name in many that these site owners use and it's all the same BS too. They will make you feel like you're wanted, keep on hammering you with lies, and suck your credit card dry before you know you've been screwed! They make damn sure you can never contact the women because they're either employees or working for another agency and getting paid commissions for letters answered.
The other dating sites owned by these merciless basta%d owners are Asian Date, China Love, Dream Singles, Anastasia, Charmerly, Asian Beauties, and others!
I wouldn't be surprised if there are Dudes who have committed suicide after putting all their eggs in one basket and trusting these ruthless basta%ds to actually produce one real woman who isn't hired or isn't a scammer! The emotional damage not to mention the money they have stolen is immeasurable!
I wouldn't be surprised if there are Dudes who have committed suicide after putting all their eggs in one basket and trusting these ruthless basta%ds to actually produce one real woman who isn't hired or isn't a scammer! The emotional damage not to mention the money they have stolen is immeasurable! After a marriage of more than 12 years and finding myself divorced I freaked out heart broken, lonely, and desperate to heal my bruised ego. Victoria Hearts is one name in many that these site owners use and it's all the same BS too. They will make you feel like you're wanted, keep on hammering you with lies, and suck your credit card dry before you know you've been screwed! They make damn sure you can never contact the women because they're either employees or working for another agency and getting paid commissions for letters answered.
The other dating sites owned by these merciless basta%d owners are Asian Date, China Love, Dream Singles, Anastasia, Charmerly, Asian Beauties, and others!
I wouldn't be surprised if there are Dudes who have committed suicide after putting all their eggs in one basket and trusting these ruthless basta%ds to actually produce one real woman who isn't hired or isn't a scammer! The emotional damage not to mention the money they have stolen is immeasurable!

October 18, 2021
Unprompted review

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