Victoriasmoon Diamond Painting Reviews 361

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Have emailed you about 10 times a frayjar banner emailed back saying would get a refund but nothing refund no response back … The diamond paintings where darker than the pictures sent absolutely crap... See more

Rated 2 out of 5 stars

Ordered 3 paintings which took ages to arrive. I’ve nearly finished one which I’m very disappointed with, the colours are totally different to the advertised picture, much much darker. The numbers... See more

Company replied

Rated 1 out of 5 stars

I have had 6 paintings and all have been fine however, in July I ordered a custom painting and when it arrived they had cut the canvas into a square shape instead of oblong "to enhance the picture"... See more

Rated 1 out of 5 stars

Have ordered many times from this company and not had any problems at all. Having spend over £500 over a year or two. Until my last order placed 3 weeks ago received very prompt but they sent the... See more

Company details

  1. Craft Store

Information provided by various external sources

8000+ Style 5d Diamond Painting Kits For UK,5d Diy Diamond Art UK,Full Drill Diamond Paintings Set...Custom Style&Large Size,Order Today Free Shipping and Save Over 50%‎!


Contact info

1.8

Poor

TrustScore 2 out of 5

361 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quality Diamond art kits

I started doing diamond art pictures during lockdown using kits purchased on Amazon. Although I enjoyed doing these I was often very disappointed with the quality and finished result. I have found the kits from Victoriasmoon to be of excellent quality and I like that I can decide on the size of the picture. I have found the whole experience from ordering to delivery to be excellent and the three for two offer is great. Can’t wait to order my next set of kits.

September 27, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Pictures are perfect! Every single one is gorgeous! I ordered 12 and I’m on my 4th one. They are excellent for keeping your mind occupied if you are stuggling with anxiety.

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely love victoriasmoon

Absolutely love victoriasmoon, by far the best place to buy diamond paintings, the quality is fantastic, the prices are great, delivery doesn’t take too long, and the amount of pictures to choose from is incredible and they are all so beautiful, the only problem I have is deciding which to buy next!! I have had loads of pictures from them and I am never disappointed!!

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

Victoria’s Moon

I have bought a number of diamond paintings from Victoria’s Moon and can say with confidence that it’s the best company to buy diamond paintings from. The quality is excellent. Reasonable prices. Fast delivery. I would definitely recommend them to others. They have a variety of paintings to choose from as well which I love. 😃

September 18, 2020
Unprompted review
Rated 5 out of 5 stars

I have only been diamond painting for a…

I have only been diamond painting for a short time but really enjoy it. I have bought 3 pictures from this company and they are really good. They were shipped and delivered quickly. There were no missing diamond bags and the canvas was easy to flatten out. I Will definitely buy from here again.

September 18, 2020
Unprompted review
Rated 5 out of 5 stars

Masses of choice and a bit different.

I came across Victoriasmoon products whilst looking for a new diamond painting project. I loved the variety of pictures on offer . The pictures are lovely and different from the run of the mill choice on the internet. The colours are amazing and the kit you get with each is very good. Delivery is quick and well packaged. Give these guys a go you won't regret it.

September 10, 2020
Unprompted review
Rated 5 out of 5 stars

loving my new hobby

I've bought several Diamond Paintings from Victorismoon and they are always very high quality,packaged excellently, i.e boxed, and arrive in around 2 weeks. I am well chuffed

September 10, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product and service,

I have purchased a number of kits from victoriasmoon and have never been disappointed the colours and quality are as pictured they have always arrived on time and well packed.
I have recommended to friend who have used the direct from China ones and they have been very pleased.

September 9, 2020
Unprompted review
Rated 1 out of 5 stars

Worst customer service

I ordered a paint by numbers for my disabled mum to pass the time and the condition of the box and ends of the picture were damaged. I emailed them and was told they would offer me a 20% refund and to "buy another box"!! There policy states 100% payback guarantee if not happy!! Customer service is terrible and I'm appalled at how they treat you.

September 8, 2020
Unprompted review
Victoriasmoon Diamond Painting logo

Reply from Victoriasmoon Diamond Painting

Dear Nayz,
We are very sorry, you are not satisfied with the quality of our painting, we can resend or refund it. Please contact our customer service via Sales@victoriasmoon.uk if you have any other questions, we will continue to improve the product quality.Thank you.

Rated 5 out of 5 stars

Special pictures

I've ordered a lot of diamond painting that a personal and I just love the finish on them. I only use Victoria moon for these special pictures. Thank you as you put all the detail in on the pictures.

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent choice…

Although I haven't finished the picture, the colours and quality of the diamond pieces and canvas are very good quality and the adhesive on the canvas far superior to other brands I have purchased.
I will certainly be buying from Victoria Moon for my next picture.
Thank you

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

I'm addicted

I have done quite a few diamond paintings. This is my first from Victoriasmoon. Very impressed. I bought 3 and they were packaged individually an sent in a lovely box. Easy to work and i particularly like the tweezers. Lovely colours. I'm addicted. Will definitely be using Victoriasmoon again.

September 1, 2020
Unprompted review
Rated 5 out of 5 stars

Very good quality

Very good quality, lovely colours and the best Paintings that I have done so far.
I have used several different Diamond Painting suppliers and Victoria Moon are definitely the best.

September 1, 2020
Unprompted review
Rated 5 out of 5 stars

I'm fairly new to diamond painting

I'm fairly new to diamond painting and my first purchases were from Victoriasmoon. The quality is excellent, as is the packaging. One of the kits, I ordered the wrong size, and although good, it was really too small, so I ordered a larger one and am in the middle of doing it. Really pleased how it is turning out. The wait for delivery is no where near as long as other sites, so that's a bonus. I will definitely go back for more at some point.

September 1, 2020
Unprompted review

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