VIDA Select Reviews 454

So far I am pleased with my Vida experience. The onboarding was longer and more difficult than expected but once the team picked up on my vibe, the matches started rolling in. Hopeful for the future

The writers were talented!
Miri & Barbara were so eloquent and professional.

Simmy made my experience wonderful. She is very responsive and provides great guidance. The set-up process did take longer than expected and there were some difficulties in setting up the dating apps but Simmy was always there to provide assistance. I have met someone and am happy with my experience!

I am writing to you to express my gratitude for your exceptional effort in guiding me to find a perfect match. Nordika you are a valid member of the team. I truly appreciate all that you have done to help me out. The many calls and talks we shared not only helped me but I found a friend in you.
You show your work ethic and commitment and go above and beyond. I thank you for this.
Your a key team player whose passion and enthusiasm continue to stand out. Once again thank you for your hard work.
Sincerely,
Joanne Ross

Once we got going, I had 5 dates in one weekend and one of them I am still dating and falling in love with. Francesca was responsive and helpful and the conversations online they had with potential dates on my behalf were really well done. What a time saver! So glad I did this.

The Vida process was terrific and made working my way through dating apps so much easier. While I haven’t met my mate, the way Vida builds profiles and then manages them has made my life so much easier. It reduces all the noise and frustration with the dating apps. I also learned from them how to approach these apps so that I feel more comfortable doing this on my own. That said, I would definitely use them again.

My matchmaker, Kedi Karlsen did a professional job of interfacing with me during the process and went above and beyond to make sure I was happy with it. Her insights about dating and communication were invaluable to me and helped me to "up" my dating and communication skills! I found a great match and am exclusive with her in less than three weeks after looking by myself for eighteen months by myself

I was pleased by the service offered. My matchmaker Grace in particular was very thoughtful and helpful throughout the process. My only complaint was that the setup takes a bit longer than I expected. It will take a few weeks before the dates get started, but after that, the service does its job.

Nordika is an excellent matchmaker & account exec. She demonstrated patience and empathy consistently.

My matchmaker Angie did a great job. She was very responsive and gave good advice throughout. Also nice just have someone so positive involved. I would def recommend to anyone looking for some support in sometimes grueling process of modern day dating ;)

Unfortunately my initial matchmaker who I spent the 90 minute session with getting to know me had a family emergency and I was assigned Nabeelah after I reached out since I hadn’t heard anything for a little while.
Nabeelah was great. My concerns come with the writers who send and answer messages. I’ve breakers were sent before my approval and responses were lacking. Less than the 2 times a day that was suggested. I also found that if a man wanted to converse more no effort was made to say something like I am on my way out but can message tomorrow or something to that effect. I wrote to Nabeelah and was very concerned that I was coming across as quite rude. She heard me and I did see some change afterwards. I would say overall a little disappointed in how it actually works versus how I was told it would work. Expectations are everything. I am actually going to say 3.5 stars but that is not a choice.
Nabeelah was available and did respond to my concerns and questions quickly and made changes where necessary. The profiles were very good!! My concerns were not with Nabeelah but in the writers and overall process

I had a good experience overall with Vida Select. I experienced some hiccups with my first matchmaker, but Rosalia from Client Services was very helpful. She was patient, allowed me to voice all of my concerns, and very responsive. I was transferred to a different matchmaker Nordika who was great to work with. She is quick to respond/communicate and provided me with her advise/tips while still respecting my wishes even if that meant deviating from her suggestions. The visual brand team and writers crafted a profile that I am very happy with and were very quick to accommodate my edit requests. I paused my service to further explore some candidates that they found, but would work with Vida Select again.

It wasn't clear when I signed on with the salesperson that a matchmaker was going to pretend to be me to potential dates on well known sites. I'm sure fine by most but this makes me uncomfortable. But by the time I put the pieces together, my money was handed over. I'm using them for profile building though since the people are so nice.

Charlotte Stephens was great at communicating and filtering. Was patient as I preferred so I could manage my time and be productive instead of being stuck in the dating app game.

Melissa and her team were great! They really took a lot of the stress and hassle out of online dating. And I appreciate that they also set me up for success if/when I no longer needed their services but wanted to continue dating apps on my own.

Francesca and her team were great. Within a month I'd found someone that I really connected with.

Hayley is fantastic to work with! Though I haven't necessarily found the perfect match yet, I believe the process that Hayley & her team have are really helpful & insightful. Be open minded, try new things, & the right fit will come around, its all about the effort you put into it!

Great service at Vida. My matchmaker Hayley is amazing. Very responsive and professional. Hayley guided me through the entire dating process, offered great tips and was always available to discuss things!

Shyne and the whole team were very organized and got me on a few dates very quickly!

Vida is a well organized service with pluses and minuses. One huge plus was my matchmaker Hayley, without which I would have been lost. I had multiple issues with VIDA, starting with the setup and going through the regular running of the service. All throughout Hayley kept the process going and was focused on my satisfaction as we worked through the problems.
Here is a list of the issues I experienced and must be addressed:
1. Account setup, IT support - IT support was not very good. Had sites that had issues with and IT wrestled to get working (and ultimately failed). Other sites were not "officially" supported - but ultimately worked. I think IT should work in a much more structured way to provide the matchmakers with a good foundation (which is lacking today).
2. Account setup, Visual - Had little to no communications from the visual team and practically no feedback. Had to go in later with the matchmake and make adjustments. Would have been much better if the setup was more interactive.
3. Account setup, writers -Had to make repeated adjustments to the verbiage and in the end I just left some less than optimal text. Again, would be great to communicate directly and close the loop - rather than repeated back and forth.
4. Account running, visibility - there is no visibility into what's going on, time and contact wise. Would be great to know what's being done.
5. Account running, writing - had multiple incidents where the writers wrote text that was out of character for me, despite having information to the contrary. I realize it's a challenge with so many accounts, but still, it's essential they put in the effort to have a good grasp of the narrative and person before writing.

Despite all these issues, I think the overall result is more positive than negative. What really made the difference was Hayley, who I can't say enough good things about. I would recommend to give VIDA a try and see if they're a match. Hope they can work out their issues in which case this would be phenomenal.