I wanted over an hour and a half for a doctor never to show up. Took my money snd no refund. Absolute SCAM. Will be taking further action
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See what reviewers are saying
First time using VideoDoc...I hate going to doctors ! I would not hesitate to use this service again. The doctor was such a pleasant, friendly, professional gentleman and put me at ease straight away... See more
Company replied
Interaction was top class. Orientation through site could be a little easier as I found it hard to navigate when sick as attention levels are down. Submitted code request multiple times as their wa... See more
Company replied
VideoDoc App no longer works in Ireland. Shortly after paying for a yearly subscription, the service is now down "for maintenance" for 3 weeks now, with no date from customer service as to when i... See more
Company details
Information provided by various external sources
videoDoc gives you instant access to see a doctor online using your PC or mobile device for a secure video chat. All our doctors on videoDoc.ie or Vhi Online Doctor are registered with the Irish Medical Council or our UK patients using videoDoc.co.uk consult a General Medical Council registered doctor. Our team of doctors are ready to see you Monday - Friday, 10am – 2pm & 4pm - 8pm // Saturday and Sunday, 10 am - 4pm. No need to make an appointment, just log in and see a doctor now. Our service provides treatment and diagnosis for everyday illness, as well as providing a prescription, sick note or A&E referral letter when appropriate. videoDoc allows you see a doctor at a time that suits you, without the need to travel.
Contact info
Carlisle Business Centre, 51 Bracken Road, Sandyford, Dublin, D18 CV48, Dublin, Ireland
- +353 1 907 3400
- info@videodoc.ie
- videodoc.ie
2.0
Poor
3K reviews
Hasn’t replied to negative reviews
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reliable and efficient
reliable call quality, clear instruction and efficient consultation.
i will use the service again
July 7, 2019
Unprompted review
Reply from videoDoc
Hi David,
Thanks for your amazing review. We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Very positive and informative.
July 5, 2019
Unprompted review
Reply from videoDoc
Hi Roko,
Thanks for your amazing review. We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Very professional and knowledgeable
Very professional and knowledgeable! Will definitely use the service again!
July 5, 2019
Unprompted review
Reply from videoDoc
Hi Muireann,
Thanks for your amazing review. We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Great service by VHI
Great service by VHI. So handy and easy to use even from your home.
Game changer!!!
July 5, 2019
Unprompted review
Reply from videoDoc
Hi Javier,
Thank you so much for your 5-star review. We really appreciate your feedback and are glad you like the service.
Best wishes,
Gemma
Prompt and very helpful
July 5, 2019
Unprompted review
Reply from videoDoc
Hi Seamus,
Thank you so much for your review. We really appreciate your feedback and are glad you like the service.
Best wishes,
Gemma
Very good value and fast service
Didn’t have to wait long, and was not long speaking to the doctor as my illness was straightforward to diagnose. Was able to collect my meds from chemist of my choice in 20 minutes.
July 5, 2019
Unprompted review
Reply from videoDoc
Hi Debbie,
Thank you for your lovely review. We so appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Friendly Doctor to deal with.
July 5, 2019
Unprompted review
Reply from videoDoc
Hi Happy Customer,
We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Will never use my GP again
Will never use regular GP (if possible) again.
No waiting at all. Free for me as I have VHI. Brilliant service.
July 5, 2019
Unprompted review
Reply from videoDoc
Hi Ms Whelan,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Very easy to use
Very easy to use, minimal waiting time, and immediate results!
July 5, 2019
Unprompted review
Reply from videoDoc
Hi Stephanie,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Amazing service
Amazing service! I was feeling bad and didn't have enough time to get physical appointment since I had to travel, I waited only 5 minutes, the doctor was super nice and then in few minutes prescription was ready in my closest pharmacy. Absolutely recommended.
July 5, 2019
Unprompted review
Reply from videoDoc
Hi Laura,
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about videoDoc.
Best wishes,
Gemma
Simple process, very happy
Quick, easy to use and an excellent tool that saves you time and energy of going to you real life GP for something that may not require it!
July 5, 2019
Unprompted review
Reply from videoDoc
Hi Darragh,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Very prompt and professional service.
July 4, 2019
Unprompted review
Reply from videoDoc
Hi Anna,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Reply from videoDoc
Hi Louise,
We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Smooth and fast communication
July 4, 2019
Unprompted review
Reply from videoDoc
Hi Ayoub,
Thank you so much for your review. We really appreciate your feedback and are glad you like the service.
Best wishes,
Gemma
Excellent service!
July 4, 2019
Unprompted review
Reply from videoDoc
Hi Marie,
Thank you so much for your review. We really appreciate your feedback and are glad you like the service.
Best wishes,
Gemma
Great experience
Great experience. Dr was very helpful and friendly. Gives you plenty of time. Never felt rushed. Very quick to receive his consultant notes and sick cert. Will definitely use again if unwell again.
July 4, 2019
Unprompted review
Reply from videoDoc
Hi Stephen,
Thanks for taking the time to leave such a great review. We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Excellent doctor very good attendance.
July 4, 2019
Unprompted review
Reply from videoDoc
Hi Alander,
Thanks for taking the time to leave such a great review. We are delighted to hear you are so happy with your videoDoc experience.
Best wishes,
Gemma
Helpful and professional
July 4, 2019
Unprompted review
Reply from videoDoc
Hi Kate,
Thank you so much for taking the time to leave a great 5-star review.
Best wishes,
Gemma
Reply from videoDoc
Hi John,
Thank you so much for taking the time to leave a great 5-star review.
Best wishes,
Gemma
Reply from videoDoc
Hi Saoirse,
Thanks for taking the time to leave a 5-star review. We are delighted to hear you are so happy with your videoDoc experience.
Best wishes,
Gemma
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