VideoHive Reviews 13

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

13 reviews

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Rated 1 out of 5 stars

I have purchased a lower third pack

I have purchased a lower third pack. But I cannot install it or even open it on my pc. I tried to get help but there is nobody to chat with. I hate having to deal with computers when I have an issue. I wanted to purchase the software in a hurry for a project I needed to have ready the next day. I don't want to pay for nothing. I'm sorry

December 26, 2023
Unprompted review
Rated 2 out of 5 stars

Highly variable

Highly variable. I purchased one product that was pretty nice but 3 others that were absolute junk. Seems to be very little quality control of the authors or verification of accurate descriptions. It's nearly impossible to get a refund for the junk. I'll never trust them again.

December 11, 2022
Unprompted review
Rated 5 out of 5 stars

I've been using Envato for over a…

I've been using Envato for over a decade. I've spent thousands on quality templates, graphics, animations, etc. If I've ever had an issue with a product I've been refunded or credited. Not sure why the other reviewers have had issues but Envato is the creator's toolkit of choice. No other templates compare.

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

VideoHive is a life saver!

VideoHive is a life saver. When I need a title or opening sequence quickly and dint have the time to create one I can buy one of their templates. They work well, look amazing and help our videos to look outstanding.

June 7, 2020
Unprompted review
Rated 1 out of 5 stars

Big scam

Big scam
I purchased and downloaded a product from them that does not work
No customer care and all the emails addresses void

Same thing about Envato market , same scam , they just cash the money , then tell you to contact the author but there is no contact number or mail

I lost my money
Be smarter , do not lose yours

March 13, 2018
Unprompted review
Rated 5 out of 5 stars

Like Part Of Our Staff

Being a part of the Videohive community and being able to tap into the tremendous talent from its creators is like having an extra member on our staff. Not only does Videohive help increase the quality of our productions, it is an invaluable time-saver.

August 12, 2016
Unprompted review
Rated 5 out of 5 stars

Best low cost / high quality stock market

Best low cost / high quality stock market - nicest looking and easiest to use out of all the stock sites I use, which comprise the top 15 other stock sites. Lowest commissions, but one of the highest earners as people buy a lot more low-cost products VS few expensive products, so pleased with it overall.

April 25, 2016
Unprompted review
Rated 1 out of 5 stars

Took our money, gave us no product, cut off all contact

Our company purchased some graphic elements, then we were instantly locked out of our brand new account. This means we never received the products we purchased. Nearly a dozen emails were sent over a three week period. They stopped responding after the very first email. It's been 30+ days without any resolution or attempt to get us the items we paid for.

We are now forced to dispute the charge with our credit card company.

Do not purchase anything from this company or ThemeForest, GraphicRiver, VideoHive, AudioJungle, CodeCanyon, PhotoDune, or 3dOcean. They are all "serviced" by the same people: Envato. Their customer service is non-existent.

UPDATE: Over a month later, after continued efforts to contact them, and after posting this negative review, they did (allegedly) open up our account. I didn't even bother checking, because the assets we purchased were worthless to us by the time we had access to them (six weeks after purchase). Still a one star experience, still will never use them again.

March 11, 2016
Unprompted review
Show reviews in all languages. (13 reviews)

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