VideoProc Converter AI Reviews 494

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I use VideoProc Converter almost every day. It’s very versatile and completely reliable. Every now and then, I also use VideoProc Vlogger. I highly recommend it—I don’t use any other video editing sof... See more

Rated 1 out of 5 stars

Do not buy this if you want actual AI video correction. If you are looking to genuinely improve image quality, this is not the right tool. The results were very disappointing. It appears that th... See more

Rated 5 out of 5 stars

I have been using VideoProc DAILY for a decade and still need not look for others. It handles anything unimaginable, downloads from the most unlikely sites, and converts about any format to any. It wo... See more

Company replied

Rated 5 out of 5 stars

This software is great. I do not want to list all its functions here. One addition, its support is outstanding. I have frequent problems with changing formats of files, web site interface changes. Thi... See more

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

VideoProc Converter AI provides an all-in-one solution for transforming old, SD, and low-quality videos/photos into stunning 4K and beyond. It offers a range of features including transcoding videos/audios/DVDs, upscaling, smoothing, stabilizing, fixing, compressing, editing, downloading, and recording. Plus, it tackles issues related to video quality, formats, and file sizes efficiently, thanks to its Level-3 Hardware Acceleration technology


Contact info

3.9

Great

TrustScore 4 out of 5

494 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

10/10 fricken blown my mind away

10/10 fricken blown my mind away! AMAZING MUST HAVE DUDE I WOULD PAY MONEY FOR THIS SIHT

August 26, 2024
Unprompted review
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Reply from VideoProc Converter AI

Hi there

Thank you for taking the time to leave a review. We're so glad to hear that you loved it! Your support means a lot to us.
If you have any questions or suggestions, please feel free to reach out to us at support@videoproc.com.

Best regards,
VideoProc Team

Rated 1 out of 5 stars

Chinese company not to be trusted.

Another Chinese Company Takes you money and delivers nothing. I bought VideoProc a full lifetime license what a huge mistake. Stated it was on more than one PC which it isn't, all they wanted was me to buy the software again for even more money than what I paid in the first place. They scam people all the time sign up to the software and if you don't like you'll get a refund back within 30days another scam you buy the software and couple of months later they say you are using it on more than one pc. I ask how can you use the software on two pc's at the same time. I really had my doubts about buying the software when they offer it free every week. Here's me buying the software not getting it free or using a crack and they treat the people who bought the software with complete contempt.

If I was using the software then de-activate it and provide a new license key but it isn't about the software how can it be when they constantly give it away free its about scamming the people who pay for it to pay again. I got a email saying give a good review on trustpilot and I'll get software free, not interested I bought it and now you've stolen my money. I'll get a reply to contact them but this is what they say to everyone who's given a bad review.

August 25, 2024
Unprompted review
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Reply from VideoProc Converter AI

Hi,

Thank you for sharing your feedback. We regret that your experience did not meet your expectations.

Regarding the different types of licenses, we have detailed this information on our purchase page and in our FAQ here (https://www.videoproc.com/support/faq-converter/sale.htm). We understand that license limits can occasionally be exceeded for various reasons. To help resolve this matter promptly, please send your order details to media@videoproc.com so we can investigate and assist you directly.

We appreciate that you’ve been using VideoProc for several months, and we remain committed to ensuring your experience is a positive one. If there has been any misunderstanding, we’re eager to clarify and address it.

Kind regards,
VideoProc Team

Rated 5 out of 5 stars

Video conversion as easy as a click away

I recently had the opportunity to use this fantastic video processing software, and I must say, the video conversion feature is indeed as easy as a click away. With just a few simple clicks, I was able to convert my videos effortlessly. The user-friendly interface made the whole process incredibly smooth and hassle-free. Overall, this software has truly simplified the video conversion process for me. Whether you're a professional or a casual user looking for an efficient and straightforward tool to convert videos seamlessly, this software is worth considering.

August 1, 2024
Unprompted review
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Reply from VideoProc Converter AI

Hi Marinaro

Thank you for taking the time to share your experience! We're thrilled to hear that you found the video conversion feature so easy to use and that it made the process smooth for you. Your feedback means a lot to us. If you ever need assistance, feel free to reach out at support@videoproc.com!

Best Regards
VideoProc Team

Rated 5 out of 5 stars

I had a dozen or so VHS tapes which

I had a dozen or so VHS tapes which, while viewable, could benefit from upscaling. Although I already had an upscaler I thought it wasn't that great so thought I'd give this one a try and am very pleased I did. Not only is it fast, but the results are noticavly better the software I was using.

August 11, 2024
Unprompted review
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Reply from VideoProc Converter AI

Hi Chris,

Thank you so much for your feedback! We're glad our software is helping enhance your VHS tapes. If you have suggestions or need assistance, feel free to reach out at support@videoproc.com.

Best Regards
VideoProc Team

Rated 1 out of 5 stars

Horrible customer service. Refused to honor 30 day money back guarantee.

Horrible customer service. The converter was very unreliable so I decided to to cancel and asked for a refund. They advertise a 30 day money back guarantee, but they refused to honor it. There are many other options for a DVD converter. I would recommend another one that will at least honor their promises to customers.

August 19, 2024
Unprompted review
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Reply from VideoProc Converter AI

Hi Jason,

We're truly sorry for the trouble you've experienced. We understand your frustration and regret that our service didn't meet your expectations. Our team worked to process your refund as quickly as possible, but we’re here to address any further concerns you might have.

Please feel free to reach out with any questions or suggestions.

Best regards,
VideoProc Team

Rated 5 out of 5 stars

It's a great product for converting my…

It's a great product for converting my favourite Disc to file, allowing me easily to download file from YT. it has feature to allow upscaling the video resolution. I'm a Mac user. Looking forward to the AI feature. What a product.

August 6, 2024
Unprompted review
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Reply from VideoProc Converter AI

Thank you for your feedback! We're glad you're enjoying the product. AI features will be added to the Mac version soon, so stay tuned. For technical assistance, feel free to reach out at support@videoproc.com.

Best Regards,
The VideoProc Team

Rated 5 out of 5 stars

Excellent Choice

VideoProc Converter Ai is an excellent choice.I have used several other converter products but find VideoProc to be the best one.The program is excellent in both design and easy to use,very fast performance with top quality results.I highly recommend VideProc converter for anyone looking to purchase a top qualty product.

July 22, 2024
Unprompted review
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Reply from VideoProc Converter AI

Hi Robert

Thank you so much for your positive feedback! We’re thrilled to hear that you find VideoProc Converter AI to be the best among other converter products. Your recommendation means a lot to us.

If you have any suggestions or need assistance in the future, please don’t hesitate to reach out. (support@videoproc.com)

Thanks again,
VideoProc Team

Rated 5 out of 5 stars

I have a lifetime license and it was…

I have a lifetime license and it was lock. I couldn't move it new machine. I contacted support and they fixed the issue, and I was able to activate the license on my new machine. I was a quick response within 24 hours.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Support was awesome

Support was awesome. Couldn't figure out my problem, support tried very hard with multiple emails to figure outvthd problem. Turned out it was an easy fix that I never would have know without them. Thank you very much!

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

10 star's of happyness with VideoProc

When I bought VideoProc the process of purchasing, downloading and activating was fast and easy.

In the future I got some problems with my serial key, but asking thier customer service was easy and very much effective - I got usefull answers, easy to under stand, and very fast - which till the end helped me.

VideoProc is an awersome easy to use superfast tool to deal with your many aspects of your videofiles. Its build up nice, has a lot of smart features, and I have been using this for many years now - I see no need to change, and besides its also cost-effective.

So ... I'm really happy with all this, all this brought to me!

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and User-Friendly Video Editing Software for Apple M2 Users

I use this software to download YouTube videos and trim and stitch multiple short segments of my DJI drone footage together. DJI splits videos into 4GB segments to protect the file, and this software handles the stitching seamlessly. It works exceptionally well with my Apple M2 chip, utilizing four M2 cores simultaneously, which allows it to download four YouTube videos at once.

The software also efficiently stitches multiple video segments and has a user-friendly interface that makes it easy to order the segments in the correct chronological order before stitching.

For YouTube downloads, this software stands out because it allows you to download an entire playlist using just the playlist link, unlike other software that requires individual video links.

June 14, 2024
Unprompted review
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Reply from VideoProc Converter AI

Hi Socal,

Thank you for sharing your positive experience with VideoProc Converter AI! We're delighted to hear that our software has been effective for downloading YouTube videos and seamlessly stitching your DJI drone footage.

It's great to know that VideoProc Converter AI works exceptionally well with your Apple M2 chip, utilizing multiple cores for efficient performance. We’re also pleased that you find the interface user-friendly and that the software simplifies ordering and stitching your video segments.

Your feedback on the playlist download feature is much appreciated. We’re glad it stands out for you and meets your needs more efficiently than other software.

If you have any further feedback or suggestions, please feel free to reach out. Thank you for choosing VideoProc Converter AI!

Best regards,
The VideoProc Team

Rated 2 out of 5 stars

Mac version neglected - bad customer service

The Mac version is way behind the Windows version.

AI tools are not available.
The interface is not native to the Mac, also no dark mode.
The parts of the application, that works on the Mac, is buggy.

I have contacted their support about a timeline for AI tools on the Mac. Answer: Not available.

I described the bugs including screenshots and (per their request) screen recordings. Answer: By design.
Seriously? "By design"? When track listings of a DVD are incomplete, that is "by design". A case of adding insult to injury.

Sad, that I can't give more stars about the app and the service, because the app with its features and pricing seems a welcome addition to the Mac.

Update in response to VideoProc reply from June 18:

As noted in my review I have already reached out to DigiArty (makers of VideoProc) before writing my review.

A key point from the correspondence with VideoProc support was, that there is no timeline for AI tools on Mac. Time information is also missing in the June 18 response.

Likewise for support of dark mode: The answer was "no timeline". It is not mentioned in the June 18 response.

When reaching out to VideoProc I have already made constructive suggestions about the above and provided transparent and reproducible bug reports. At first they were discarded as "by design".

Good news: Since this review has been posted, tech support has come back and said that the feedback has been forwarded to developers. So that takes the insult away and only the injury remains.

Thanks to trustpilot.com for making a difference.

June 13, 2024
Unprompted review
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Reply from VideoProc Converter AI

Hi N.N.,

Thank you for your feedback.

We have upgraded VideoProc Converter for Mac to V6.5 as of June 14. This update includes a Universal macOS Binary for broader compatibility and preparation for upcoming AI features.

We appreciate your patience as we continue to improve

Best Regards
VideoProc Team

Previous Reply:

Hi N.N.,

Thank you for taking the time to share your feedback. We're very sorry to hear that your experience with our product did not meet your expectations.

We are currently preparing an AI update for the Mac version, and we appreciate your patience during this process. If you have any suggestions regarding the design or functionality of the software, we would be more than happy to hear them. Please feel free to reach out to us at support@videoproc.com or media@videoproc.com, and we will forward your suggestions to our R&D team.

Thank you again for your valuable feedback.

Best regards,
The VideoProc Team

Rated 5 out of 5 stars

A generous company to be fair

Was using WinX Video Converter Deluxe since 2021 before they upgraded it to WinX Video AI. I used it for downloading Youtube videos, video conversion and compression. Still do - the upgrade offers more at no extra cost.
This new application is well thought out, runs as fast as the original WinX and has way more features. Just a word about AI Video enhancement...if a video doesn't have good lighting or lacks definition/depth in the subject vs background no AI program knows what to do yet so it looks really artificially smoothed. Basically the more light, the higher the dynamic range and the easier it is for the program to generate a believable video enhancement. Don't knock a program if you are not understanding the recommended guidelines.

Finally I don't recall the program ever crashing, having any bugs or failing a task. It has proved great for compressing video game clips so when uploading online I don't ever need to pay to get around upload limits such as on Streamable, Discord or other.

June 8, 2024
Unprompted review
Rated 5 out of 5 stars

Invisible video invisible no more

Back in 2009, when digital video streaming was still in relative infancy, I recorded a series of video conversations I had with my partner who I met in the same year. I've kept these videos to date (June 2024) which were in AVI format. Today I decided to convert some of these vids to MP4 and upon uploading the first AVI file, I was greeted with an option to render file 1 or 2. Essentially, VideoProc Converter AI had detected both sides of the original recording, my partner stream and my stream. I've always suspected and hope that both sides had been recorded but, Playing the file via Windows Media Player, VLC and even editing in Adobe Media Encoder, dropping it into Adobe Premiere and other video production apps have never given or displayed two video files, just one.

I'm sure there's probably apps out there that can detect and display what I describe above but as someone who's been producing videos for a couple decades, I haven't come across one that offers this functionality as a default setting.

So biggest of thanks from me for your excellent application and what a bargain price!!! 5*****

June 9, 2024
Unprompted review
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Reply from VideoProc Converter AI

Hi Ashanti,

Thank you for sharing your incredible experience with VideoProc Converter AI! We are thrilled to hear that our software helped you uncover both sides of your cherished video recordings from 2009.

It's truly heartwarming to know that VideoProc Converter AI detected both your stream and your partner's stream, fulfilling your long-held hope. Your extensive experience in video production makes your feedback particularly meaningful to us.

Thank you for choosing VideoProc Converter AI to preserve and enhance your precious memories.

Best regards,
The VideoProc Team

Rated 5 out of 5 stars

This AI video enhance software Works..

Was wondering if VideoProc Converter AI would do anything to upscale my late 70's 8mm movies. It really works.. really improved everything, I had old 8mm movies on DVD so I took it off DVD and did a short 1 minute test to see. I went from 720p to 4k and everything improved a lot, sharpness, color smoothness. I bought 3-5 computer license version. Have it in fastest computer with NVIDIA 3060 card. Will try in older version also.

June 4, 2024
Unprompted review
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Reply from VideoProc Converter AI

Hi Bruce,

Thank you for your wonderful feedback! We're thrilled to hear that VideoProc Converter AI has significantly improved your old 8mm movies.

If you have any questions or need assistance with your other computers, please feel free to reach out to us.

Thank you again for your kind words and for choosing VideoProc Converter AI!

Best regards,
The VideoProc Team

Rated 5 out of 5 stars

Amazing Product, Amazing Customer Service

I recently changed computers from an old Mac Pro to a Mac Mini Pro M2. I had lost my registration code and the VideoProc Converter asked me to register the software. I emailed Digiarty for the code and received a reply within hours!
I then tried VideoProc converter on a 100-minute video and could not believe how fast the conversion was done from .MOV to .MP4

May 9, 2024
Unprompted review

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