While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our account manager Tijana is amazing. She's always there to support us, and nothing is ever a problem. She's also great at spotting areas where we could add video and images, and keeps us up to dat... See more

Rated 5 out of 5 stars

Loved working with the team! Dora and the others are all super helpful, offer great advice, really worked with me on implementing the widgets (which i'm loving and implementing on all stores). What I... See more

Rated 5 out of 5 stars

Videowise is an app you want and need for 2025 and beyond. It's an incredibly strategic product that's designed to increase conversions and sales, it's easy to use and integrate, and its team (led by... See more

Rated 5 out of 5 stars

A wonderful team! Videowise have played a large part in optimising our wesbite. Their video features have really supported site sales and increased the time spent on our site. Videowise are so easy to... See more

Company details

  1. e-Commerce Solution Provider
  2. Automation Company
  3. Software Company

Written by the company

Videowise is a video commerce platform built to help eCommerce brands turn video into measurable growth. We enable brands to create, manage, and distribute high-performing video experiences, including shoppable videos, UGC, AI-generated Clips, live shopping, and social commerce, across their online stores and social channels, all from one centralized, commerce-first video infrastructure. Every video experience is optimized for speed, performance, and conversion. Native product tagging, interactive formats, and conversion-focused placements help improve product discovery and drive real revenue impact, while built-in analytics connect video engagement directly to business results. Videowise also helps teams move faster with automation and AI, making it easy to repurpose content, manage UGC and ads in one media library, and scale video without manual workflows. Trusted by 4,000+ brands worldwide and recognized as the most 5-star-reviewed video app, Videowise turns video into a reliable, performance-driven growth channel.


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great platform and amazing support team

We've been using Videowise for a while now, and it’s been an excellent experience. The app is powerful, intuitive, and keeps getting better with every update.

Our account manager, Katarina, has been fantastic, super responsive, proactive, and always ready to help with insights and recommendations to make the most out of the platform.

Overall, Videowise is a great partner if you want to enhance your store experience and drive better results. Highly recommend it.

April 1, 2025
Rated 5 out of 5 stars

I absolutely love videowise

I absolutely love videowise. The tech is great and they are constantly making updates. My account rep Johanna is excellent. I have been working with her for years and she is always on top of everything.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company; their team sets you up for success, including a customized plan to help you implement all the features from the platform. Johanna was assigned to me, and she is incredible!

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing support

Working with Tijana and the team has been incredible. They made the onboarding and implementation process completely seamless. From day one, they’ve gone above and beyond, always recommending new features and smarter ways to implement them. What really stands out is how much they genuinely care. It’s rare to find a team this supportive and proactive.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Videowise is both a fantastic product and company

Videowise is an app you want and need for 2025 and beyond. It's an incredibly strategic product that's designed to increase conversions and sales, it's easy to use and integrate, and its team (led by CEO, Claudiu) is very accessible, collaborative, and helpful. All of Videowise's CS strategists I've worked with are timely in their responses and help resolve any questions or issues there may be. The company is always making useful updates and feature additions. Fantastic product and company. Highly recommended if you have a Shopify store.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great help an really nice app

The app is a really nice add on for mij shop. It is easy to use and installation was not too diffecult. I had some small issues but they were inmediately fixed by Tijana. She responded quickly and helped me sove the problem quickly.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Drive conversion with UGC

We have been exploring ways to better incorporate UGC and video content into our ecommerce website to help drive conversion and Videowise has been a great platform to use to do just that. We've only been live for a few weeks and have seen significant results already. Integration and onboarding was also super easy and we have loved working with our customer success manager, Luiz, who has been so helpful and brought so many great ideas to the table. Highly recommend!

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent tool to help engage and…

Excellent tool to help engage and educate customers on products and improve conversion rates! The team are excellent to work with, Tijana, our CS Manager has been more than happy to help and has been forthcoming with suggestions too. Highly recommended for any eCom store.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

A wonderful team

A wonderful team! Videowise have played a large part in optimising our wesbite. Their video features have really supported site sales and increased the time spent on our site. Videowise are so easy to work with and are make the whole process seamless. They have continued to add new and exciting features that help make our website stand out above others.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

support is always so helpful

support is always so helpful. had an issue and resolved very quickly. i used a few video apps for Shopify and I think videowise is the best one for the money

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

A great app to add videos to our website

Videowise has been a great way to integrate product videos onto our website and has definitely had a positive impact on our conversion and AOV! Johanna is always on hand to help with anything we need and to promptly fix any issues that have come up!

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing for video management

The platform is seamless, intuitive, and packed with features that drive real results. Sometimes a good system is not useful if you don't know how to use it so the best part about videowise is our dedicated account manager, Tijana. She’s been there every step of the way with valuable advice, quick responses, and personalized support that made all the difference. It's not a secret that Video converts better than photos so if you plan on using video on your website, i highly recommend Videowise

December 4, 2024
Rated 5 out of 5 stars

Game-Changing Video Management App for Ecommerce

A game-changing video management solution for any Shopify (and not only) store. This super user-friendly app seamlessly integrates our product videos and UGC, significantly boosting customer engagement, time on site and essentially conversions. Advanced analytics provide invaluable insights, allowing us to refine our content strategy effectively. Their top-notch customer support ensures we get the most out of the app.

November 29, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look