Hello, I have been using the services of the videvo site for many months now. Problems started with the account, I wrote to the administration and the employees tried to help me in every possible way,... See more
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5 months ago I cancelled my subscription, for some reason it did not cancel it and has been charging me for 5 months. 2 days ago I try to cancel it again and it just says 'error cancelling subscr... See more
Company replied
I had a copyright claim placed erroneously on a YouTube video that included a music clip from this site. After my appeal was denied, I reached out to Videvo for help. Simon replied and followed-up wit... See more
Company replied
I'm very impressed by Videvo's customer support. They've been very helpful and accommodating even though I made some mistakes. Their selection of video clips is perfect for my project and I was... See more
Company details
Written by the company
Download free stock footage and HD video clips; Videvo has a large archive of HD & 4K video clips, motion graphics and stock footage. Royalty-Free licensing
Contact info
Unit 6, Lodge Road, Ox29 8LH, Oxford, United Kingdom
- support@videvo.net
- videvo.net
Integrity and Responsiveness
My initial experience of contact with Videvo.net was as a volunteer serving with a non-profit making Registered Charity operating on a worldwide basis, and I had a question concerning application and usage of a video. I put my question online and even though there is a sizeable time and distance difference between myself and Videvo.net, there was an almost immediate positive response. As a retired business person myself, I am impressed at their transparency and understanding in such a friendly and co-operative style. Well done !
Stock image are of good quality
Stock image are of good quality, my only critique is that they have a very stiff market that feels very commercial and I would have liked more artistic variations too.
Visiting all the world for free
It's a greate opportunity for people who can't journay all over the world. We can watch and download the hight quality clips and use them in our projects. I don't like when appears Istock clips as a pubblicity.
Trouble with downloading file
Response was quick. Within minutes. Troubleshooting wis quick and effective.
Fast answer.
Great content and good support.
Eventually and with proofe
Eventually and with proof, the company recognized a problem with their website that deleted my credits and payment info. After I readded my subscription and payment info, they restored my missing credits.
all worked out fine
thank s- my charges were refunded easily - I had not meant to sign up but will use in the future thank you
Your videos for free helped me a lot
Your videos for free helped me a lot to release a video clip for YouTube which I won't be able to make it without your help.
Great experience overall...
The technical quality of the video footage is excellent. It offers a wide choice and some shots are as long as 49" and even over 50", which is great. The prompt assistance was wonderful and the support team was very professional and helpful. A great experience overall.
I had a nice experience with…
I had a nice experience with Videvo...especially with custpmer support when I needed it. They were really fast and helpful. Thanks
Quick response time on all inquiries!
I was happy with the cost and quality…
I was happy with the cost and quality of the footage I downloaded and used in my documentary, Ecosophia, I got a refund when asked as I had forgotten to uncheck the auto monthly subscription.
In a world that has no time for…
In a world that has no time for kindness and professionalism, Videvo was that difference for me, with my issue, I received fast turn around time. My issue was resolved quickly and with professionalism and kindness. The folks went beyond what I expected and it is very much appreciated. I had the greatest Customer experience and want all to know about it. A job very, very well done Vivevo!!
It's a great team
Their response was very fast. They solved my problem as soon as possible. It's a great team
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