Vietnam Airport Assistance Reviews 11

TrustScore 4 out of 5

4.0

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Company details

  1. Airport Shuttle Service

Written by the company

We guarantee a seamless and expedited airport experience at major airports in Vietnam. Our Meet & Greet service is designed to facilitate a stress-free journey by eliminating long queues, language barriers, and simplifying the airport process. Our dedicated agents assist passengers with all airport formalities, ensuring a smooth transition through security, immigration, and baggage collection, as well as drop-off procedures. This service is accessible to all passengers, regardless of their airline or ticket class. Every year, we offer invaluable airport assistance to a diverse range of passengers, including tourists, families, VIPs, and corporate clients.


Contact info

4.0

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Rude people but great country

The staff at the vietnam airport in Hanoi and Ho Chi Minh are extremely rude and non approachable. They do not provide clear instructions - keeping language issues aside and are highly inspired by french in being prejudiced. Absolutely no courtesy for elderly people and act old school teachers. Discipline is good but you will be punished if u smile or ask questions ☹️.

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Easy and trustworthy

Easy and trustworthy. Saved so much time and hassle. Travelled as a family and tranfering from domestic to international at HCM and Hanoi would have been complicated and super timeconsuming. A representative met us outside our arrival gate both times got us in a cab in Hanoi to international terminal and through security on no time. In HCM he helped re check-in our luggage super quickly as well as wizzed us through security. So helpful.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

best and fastest way to get visa

I was hesitant on getting a visa from another place, but they helped me get my visa with no problems.

I got my visa in less than 3 days of sending my application and I contacted them all the time through whatsApp.

If you worried of it being a scam, it’s not! Honestly it’s more faster and has more support then the official government site 😂😂😂.

Thank you for all the help and making my trip possible 🙏🏼

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Products Purchased:

Products Purchased:

* Fast Track Visa on Arrival
* Departure Fast Track
* Terminal Connections

- Arrival Hanoi x 2
- Departure Hanoi x 2

Overview:
* Excellent Reliable, Customer Service
* Excellent Communication
* Reasonable Prices

I Highly recommend VAA and will definitely use their services again!

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

These guys were great!

These guys were great. Their fees were reasonable, and they couldn’t have responded any faster on WhatsApp. Excellent communication, and the guy who met us at the airport was friendly and efficient. Will use them every time I come to Vietnam. I have zero complaints or critiques. Thanks guys!

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

invaluable assistance… great experience

Phenomenal experience with departure assistance from Ho chi Min (Saigon ) Airport
I “ interviewed” the company on arrival to Hanoi but the departure on an early morning flight in economy, I was worried about

Professional
Clear communication
Invaluable assistance-I managed to leave my watch in security
And I was through check in passport, control, and security in 11 minutes!
Highly recommend

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional, prompt service

I was really impressed with the professionalism and friendliness of the Vietnam Airport Assistance team. They helped me navigate through the airport quickly, and their visa on arrival service saved me so much time. Highly recommend!

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Traveling with kids can be stressful, but thanks to Vietnam Airport Assistance, our family trip started off on the right foot. Their meet and greet service is a game-changer. Will definitely use them again

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

What a great experience

As a frequent business traveler, I value efficiency and speed. Vietnam Airport Assistance delivered exactly that. Their fast-track service through customs was exceptional. A must-use service for business travelers

November 23, 2023
Unprompted review

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